Login
Start Free Trial Are you a business? Click Here

Joe & Seph's Reviews

4.6 Rating 5,834 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,834 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
Anonymous
Anonymous  // 01/01/2019
Didn't receive the item
Helpful Report
Posted 2 years ago
Hi Mrs C, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Whilst I appreciate the order was free, I did pay P&P but have not received it. So cannot comment on the taste. Just the service to date.
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Really sorry but no gift was delivered.
Helpful Report
Posted 2 years ago
Hi Anthony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still have not received my order
Helpful Report
Posted 2 years ago
Hi Angela, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Item never turned up. Emailed to ask for an update but was told royal mail have back logs and my order would be no later than 5th Nov. Its now 11th. Very disappointed.
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Item not received
Helpful Report
Posted 2 years ago
Hi Sarah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
We haven't received anything yet ?
Helpful Report
Posted 2 years ago
Hi Frank, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Order placed over 3 weeks ago and still not received. Had to report as still no delivery. Then they re send order 24hrs tracking with Royal mail. On email says Royal Mail will email you a tracking confirmation. Item dispatched 3 days ago and no tracking information and still no delivery. Very poor service and won't use again.
Helpful Report
Posted 2 years ago
Hi Will, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I have not received my order yet
Helpful Report
Posted 2 years ago
Hi Rima, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Never received anything paid for it all and got nothing won't be ordering again !
Helpful Report
Posted 2 years ago
Hi Liam, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Not received my order but asked to review it.
Helpful Report
Posted 2 years ago
Hi Phil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
This was ordered on 21 st October I still have not received it
Helpful Report
Posted 2 years ago
Hi Emma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still haven't received my Halloween popcorn and it's 2 weeks past Halloween
Helpful Report
Posted 2 years ago
Hi Leigh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Never received
Helpful Report
Posted 2 years ago
Hi Kieran, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I never received my popcorn :/
Helpful Report
Posted 2 years ago
Hi Emily, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Items never delivered!
Helpful Report
Posted 2 years ago
Hi A, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I cannot review as I did not receive them
Helpful Report
Posted 2 years ago
Hi Yvonne, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I would love to review your popcorn but unfortunately it never turned up!
Helpful Report
Posted 2 years ago
Hi Philip, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I have not received my order can you look into this
Helpful Report
Posted 2 years ago
Hi Mrs P, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Order 870720 has not yet been received. All of your emails have prefix norepinephrine, so please advise
Helpful Report
Posted 2 years ago
Hi Catherine, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Joe & Seph's is rated 4.6 based on 5,834 reviews