Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,107 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received it! My emails enquiring why have not been responded to.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Timothy, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still waiting for delivery, no reply to the Email I Sent apart from previously answering your questionnaire”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi R Martin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Never received my order”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Katie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I didn’t receive my order even though it’s been 3 weeks since I received an email to confirm my order has been dispatched. I’m very disappointed that it’s not been delivered especially considering the payment if £5.50 was debited from my account nearly 1 month ago. Can this issue please be resolved ASAP, either by giving me a refund or re-sending the order. Thank you, Shabana”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Shabana, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I ordered some popcorn for my mums birthday (I’m 12) and it never turned up. I was really upset.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Oliver, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“For the 2nd time my purchase failed to arrive. Even worse, Joe and sephs have failed to respond to 2 emails asking for my recent purchase to be sorted. I am still waiting for my purchase or a reply.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Didn't receive the item”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs C, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Whilst I appreciate the order was free, I did pay P&P but have not received it. So cannot comment on the taste. Just the service to date.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Really sorry but no gift was delivered.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Anthony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still have not received my order”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Angela, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Item never turned up. Emailed to ask for an update but was told royal mail have back logs and my order would be no later than 5th Nov. Its now 11th. Very disappointed.”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Item not received”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Sarah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“We haven't received anything yet ?”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Frank, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Order placed over 3 weeks ago and still not received. Had to report as still no delivery. Then they re send order 24hrs tracking with Royal mail. On email says Royal Mail will email you a tracking confirmation. Item dispatched 3 days ago and no tracking information and still no delivery. Very poor service and won't use again.”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Will, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I have not received my order yet”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Rima, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Never received anything paid for it all and got nothing won't be ordering again !”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Liam, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Not received my order but asked to review it.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Phil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“This was ordered on 21 st October I still have not received it”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Emma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still haven't received my Halloween popcorn and it's 2 weeks past Halloween”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Leigh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Never received”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Kieran, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

Joe & Seph's is rated 4.6 based on 6,107 reviews