Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,834 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 15th May 2025

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't receive the item”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs C, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Whilst I appreciate the order was free, I did pay P&P but have not received it. So cannot comment on the taste. Just the service to date.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Really sorry but no gift was delivered.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Anthony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still have not received my order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Angela, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Item never turned up. Emailed to ask for an update but was told royal mail have back logs and my order would be no later than 5th Nov. Its now 11th. Very disappointed.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Item not received”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Sarah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“We haven't received anything yet ?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Frank, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Order placed over 3 weeks ago and still not received. Had to report as still no delivery. Then they re send order 24hrs tracking with Royal mail. On email says Royal Mail will email you a tracking confirmation. Item dispatched 3 days ago and no tracking information and still no delivery. Very poor service and won't use again.”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Will, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order yet”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Rima, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received anything paid for it all and got nothing won't be ordering again !”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Liam, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Not received my order but asked to review it.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Phil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“This was ordered on 21 st October I still have not received it”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Emma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still haven't received my Halloween popcorn and it's 2 weeks past Halloween”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Leigh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Kieran, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I never received my popcorn :/”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Emily, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Items never delivered!”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi A, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I cannot review as I did not receive them”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Yvonne, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I would love to review your popcorn but unfortunately it never turned up!”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Philip, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order can you look into this”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs P, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Order 870720 has not yet been received. All of your emails have prefix norepinephrine, so please advise”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Catherine, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,834 reviews