Joe & Seph's Reviews

Name: Joe & Seph's
Rating: 4.55

4.6 Rating 5,262 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,262 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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Joe & Seph's 5 star review on 9th December 2023

KWAKU KWAKYE

Joe & Seph's 5 star review on 22nd November 2023

Alan Reid

Joe & Seph's 5 star review on 6th September 2023

Alan Reid

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some popcorn for my mums birthday (I’m 12) and it never turned up. I was really upset.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Oliver, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“For the 2nd time my purchase failed to arrive. Even worse, Joe and sephs have failed to respond to 2 emails asking for my recent purchase to be sorted. I am still waiting for my purchase or a reply.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Didn't receive the item”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Mrs C, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Whilst I appreciate the order was free, I did pay P&P but have not received it. So cannot comment on the taste. Just the service to date.”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Really sorry but no gift was delivered.”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Anthony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Still have not received my order”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Angela, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Item never turned up. Emailed to ask for an update but was told royal mail have back logs and my order would be no later than 5th Nov. Its now 11th. Very disappointed.”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Item not received”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Sarah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“We haven't received anything yet ?”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Frank, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Order placed over 3 weeks ago and still not received. Had to report as still no delivery. Then they re send order 24hrs tracking with Royal mail. On email says Royal Mail will email you a tracking confirmation. Item dispatched 3 days ago and no tracking information and still no delivery. Very poor service and won't use again.”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Will, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I have not received my order yet”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Rima, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Never received anything paid for it all and got nothing won't be ordering again !”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Liam, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Not received my order but asked to review it.”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Phil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“This was ordered on 21 st October I still have not received it”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Emma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Still haven't received my Halloween popcorn and it's 2 weeks past Halloween”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Leigh, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Never received”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Kieran, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I never received my popcorn :/”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Emily, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Items never delivered!”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi A, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I cannot review as I did not receive them”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Yvonne, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I would love to review your popcorn but unfortunately it never turned up!”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Philip, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

Joe & Seph's is rated 4.6 based on 5,262 reviews