Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,107 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my order!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Zoe, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I am still waiting for the order from you that was ordered on 21/10/22”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Agnes, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I didn’t receive my popcorn and it has been almost two weeks waiting.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi May, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still waiting for my order!@”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I waited over a week and my order never arrived!”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still waiting for them to arrive”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Michele, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I never received anything which is incredibly frustrating. Appreciate that's more than likely the fault of Royal Mail but I'd appreciate a refund on my postage if I'm not going to get anything please.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Rob, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Never arrived,still trying to get a refund,sent emails and called twice so far.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Unfortunately, did not receive order”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Tracey, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Unfortunately my order has not arrived, dispatched on 28/10, now 4/11 with a delivery time of 2-3 days.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Luke, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Parcel has not arrived. And cannot find an email address.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs Cornwell, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still haven't received it yet, ordered it last week”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still hasn't arrived 😞”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi M J, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Hi Joe and Steph my popcorn’s still have not arrived ☹️ so I’m unable to comment!!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Lola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Not received order?”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs G, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“My order did not arrive.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Arij, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“My Order never arrived”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“My popcorn never arrived!!!! Very disappointed 😞”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Jennifer, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Order not received”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Gail, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I still have not received my order”

Helpful Report

Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Neeta, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

Joe & Seph's is rated 4.6 based on 6,107 reviews