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Joe & Seph's Reviews

4.6 Rating 5,839 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,839 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
Anonymous
Anonymous  // 01/01/2019
I never received anything which is incredibly frustrating. Appreciate that's more than likely the fault of Royal Mail but I'd appreciate a refund on my postage if I'm not going to get anything please.
Helpful Report
Posted 2 years ago
Hi Rob, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Never arrived,still trying to get a refund,sent emails and called twice so far.
Helpful Report
Posted 2 years ago
Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Unfortunately, did not receive order
Helpful Report
Posted 2 years ago
Hi Tracey, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Unfortunately my order has not arrived, dispatched on 28/10, now 4/11 with a delivery time of 2-3 days.
Helpful Report
Posted 2 years ago
Hi Luke, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Parcel has not arrived. And cannot find an email address.
Helpful Report
Posted 2 years ago
Hi Mrs Cornwell, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still haven't received it yet, ordered it last week
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still hasn't arrived 😞
Helpful Report
Posted 2 years ago
Hi M J, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Hi Joe and Steph my popcorn’s still have not arrived ☹️ so I’m unable to comment!!
Helpful Report
Posted 2 years ago
Hi Lola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Not received order?
Helpful Report
Posted 2 years ago
Hi Mrs G, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
My order did not arrive.
Helpful Report
Posted 2 years ago
Hi Arij, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
My Order never arrived
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
My popcorn never arrived!!!! Very disappointed 😞
Helpful Report
Posted 2 years ago
Hi Jennifer, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Order not received
Helpful Report
Posted 2 years ago
Hi Gail, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I still have not received my order
Helpful Report
Posted 2 years ago
Hi Neeta, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Its hard to leave a good review when I'm still waiting for my Halloween popcorn. Its now 3rd Nov maybe ill get it for bonfire night
Helpful Report
Posted 2 years ago
Hi Denise, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Still waiting for my order it’s been 2 weeks and still no idea when or if it’s coming.
Helpful Report
Posted 2 years ago
Hi Melanie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Didn’t get any deliveries with popcorn.
Helpful Report
Posted 2 years ago
Hi Gabriele, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
did not arrive ??
Helpful Report
Posted 2 years ago
Hi Philip, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
I didn't receive my order despite emailing to ask for an update. Very poor.
Helpful Report
Posted 2 years ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Item never arrived.
Helpful Report
Posted 2 years ago
Hi Valori, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 2 years ago
Joe & Seph's is rated 4.6 based on 5,839 reviews