Joe & Seph's Reviews

4.6 Rating 5,263 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,263 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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I didn't receive my order despite emailing to ask for an update. Very poor.
Helpful Report
Posted 1 year ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Item never arrived.
Helpful Report
Posted 1 year ago
Hi Valori, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I have tried to email - I still havnt received my order so I cannot write a review of a product that I dont have....
Helpful Report
Posted 1 year ago
Hi Jenny, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I have not received my popcorn order! What can be done about this? It was ordered through My Vodafone. I am really disappointed it’s not here yet as I live your popcorn and was looking forward to trying the new flavour. Regards Michelle Bray 07717173676
Helpful Report
Posted 1 year ago
Hi Michelle, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Still not received my order been over 10 days very poor service
Helpful Report
Posted 1 year ago
Hi Jameel, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I haven't received my order! Thank you again for your order #871822, which we are excited to announce is on its way to you! Your order was despatched on Thursday 27th October 2022 with Royal Mail Second Class, so you should expect to receive it within the next 2-3 days.
Helpful Report
Posted 1 year ago
Hi Helen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I am still awaiting my delivery. This was ordered for a Halloween treat for my grandchildren and I am very disappointed that nothing arrived.
Helpful Report
Posted 1 year ago
Hi Peter, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Never received my order.
Helpful Report
Posted 1 year ago
Hi Richard, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Items ordered for Halloween, never arrived. Emails not responded to and when I called was told no one was there who could help me. Very poor service.
Helpful Report
Posted 1 year ago
Hi Anonymous, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Unfortunately I am unable to comment on the product as we have never received it.ive had no response to my enquiry email. I guess I will have to put it down to experience and won't be ordering again
Helpful Report
Posted 1 year ago
Hi Karen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I ordered this almost 2 weeks ago and haven't received my order yet.
Helpful Report
Posted 1 year ago
Hi Katherine, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Order has not been delivered
Helpful Report
Posted 1 year ago
Hi Ian, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I haven't received my order. I emailed but have had no reply. Very disappointed.
Helpful Report
Posted 1 year ago
Hi Lisa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I didn't receive my order so unable to review on how good it tasted could you please refund me
Helpful Report
Posted 1 year ago
Hi Mikyla, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Order Hasn’t turned up. Been 10days now.
Helpful Report
Posted 1 year ago
Hi Henry, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I still have not received my order
Helpful Report
Posted 1 year ago
Hi Sam, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Never received the order, £20 gone to waste
Helpful Report
Posted 1 year ago
Hi Helen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
Still haven't received my popcorn
Helpful Report
Posted 1 year ago
Hi Aaliyah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I still haven’t seen sight of my Halloween Popcorn and it’s now the 2nd November - you’ve contacted me to leave a review but haven’t responded to my email querying where my actual order is - dreadfull first experience - sort it out
Helpful Report
Posted 1 year ago
Hi David, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩
Posted 1 year ago
I have not received my order, and i have emailed yourselfs and no one has been in contact
Helpful Report
Posted 1 year ago
Hi Susan, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. For sure someone will reply from the email I have provided. J&S 🍿🎩
Posted 1 year ago
Joe & Seph's is rated 4.6 based on 5,263 reviews