Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,839 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 15th May 2025

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried to email - I still havnt received my order so I cannot write a review of a product that I dont have....”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Jenny, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my popcorn order! What can be done about this? It was ordered through My Vodafone. I am really disappointed it’s not here yet as I live your popcorn and was looking forward to trying the new flavour. Regards Michelle Bray 07717173676”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Michelle, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Still not received my order been over 10 days very poor service”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Jameel, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven't received my order! Thank you again for your order #871822, which we are excited to announce is on its way to you! Your order was despatched on Thursday 27th October 2022 with Royal Mail Second Class, so you should expect to receive it within the next 2-3 days.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Helen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I am still awaiting my delivery. This was ordered for a Halloween treat for my grandchildren and I am very disappointed that nothing arrived.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Peter, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received my order.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Richard, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Items ordered for Halloween, never arrived. Emails not responded to and when I called was told no one was there who could help me. Very poor service.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Anonymous, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately I am unable to comment on the product as we have never received it.ive had no response to my enquiry email. I guess I will have to put it down to experience and won't be ordering again”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Karen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I ordered this almost 2 weeks ago and haven't received my order yet.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Katherine, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Order has not been delivered”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Ian, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven't received my order. I emailed but have had no reply. Very disappointed.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Lisa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I didn't receive my order so unable to review on how good it tasted could you please refund me”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Mikyla, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Order Hasn’t turned up. Been 10days now.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Henry, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I still have not received my order”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Sam, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never received the order, £20 gone to waste”

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Posted 2 years ago

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Posted 2 years ago

“Still haven't received my popcorn”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Aaliyah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I still haven’t seen sight of my Halloween Popcorn and it’s now the 2nd November - you’ve contacted me to leave a review but haven’t responded to my email querying where my actual order is - dreadfull first experience - sort it out”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi David, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I have not received my order, and i have emailed yourselfs and no one has been in contact”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Susan, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. For sure someone will reply from the email I have provided. J&S 🍿🎩

Posted 2 years ago

“Unfortunately I have not received package to review”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Nicola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Not received them yet so i have nothing good to say”

Helpful Report

Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,839 reviews