Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“What a shody company rips people off,does not sort complaining out,never use again”

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Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Hi.I need to get help but I don't know how to contact you”

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Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Poor service. The items were missing. I bought 4 different items which were sent in one parcel. One item was missing completely and no refund was organised. Among other items, the quantity was different from advertised quantity and some items were broken beyond repair.”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“I recently purchased an item off job a lot brand-new job lot of laptop charges 30 items in total the sale of £120 delivered upon delivery I noticed that two of the items were missing a total resale value of £42 it’s not much in the grand scheme of things but I thought I would send a message to Job a lot and see what they can do to help me as clearly somebody had missed counted and put the wrong amount in the box from the warehouse after contacting them I’d spoken to one other person saying they would let me know when they’re back in stock to be replaced as I didn’t want to refund them and then get contacted the day after to say that they’re no longer going to do anything after looking into the situation they’re not going to replace the items or refund them Bear in mind I’m not a New customer over the past 6 months I’ve spent close to 5K but my most recent orders have been getting worse and worse and their customer service has been declining since Christmas just passed please be aware if you purchase from this company you are taking a risk even when buying brand-new stock like I did from them.”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Really? I did not receive the item I paid for. This was not resolved to my satisfaction even though I did not require a refund as the cost was minimal.”

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Posted 2 years ago

Hi there, Thank you for leaving a review! I'm very sorry to hear that you've had a poor experience with us, we have taken your feedback onboard and we will strive to improve our service. Please email us at support@jobalots.com, if you could think of any ways to improve our service.

Posted 2 years ago

“Picture and description of "brand new" items completely wrong”

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Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“I received short items”

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Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“didn't get what was in manifest this second time now”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Orders is taking too long to arrive poor delivery service”

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Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Items were missing from my delivery”

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Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“The item I bought very recently is not useable”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Be careful when purchasing they used a different picture in the item description and send me something completely different, very poor service never got my money back wouldn't use ever again”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Have used several times and had issues which We’re resolved, purchase an item which is described as 2 and only 1 arrived . When I asked for a partial refund which I thought Was fair , I was told it was a return and parts Could be missing, I fully understand these are returns but you Can’t say there are 2items in a lot and then 1 arrives and start telling me about terms and Conditions It’s totally misleading as you will pay more for 2 items .”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Hi, I didn't receive my parcel with tracking number ( UH9297881) yet from you. If you can't deliver it please refund the money.”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Bad company cannot count too many shortfall then they say its not their fault”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Very poor items. Buy sell profit?? More like buy practically give away on a carboot sale lose!”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“2 Sachen ersteigert. Eines der Pakete bestand aus 2 teilen, leider sind beide vollkommen unbrauchbar. Es handelt sich um 2 identische Smartwathces. Eine davon lässt sich weder anschalten noch laden und die andere lässt sich nicht laden und nicht mit der App verbinden.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. I've looked into this and I can see that this falls into the condition description advertised on the listing: Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Lots of things been going missing recently and they just say well it was delivered. Items are actually missing out of the boxes but they don’t believe you. We haven’t ordered anything for a while now because we’ve lost too much money and we were ordering £2000 + a month. I believe when your ordering lots they think You won’t check your deliveries very disappointed with them. They used to be such a good company. I’m still chasing a pallet worth over £300 which apparently has been dropped off.?”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“Very poor and slow customer service. Will not answer e-mail about issues.”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

“I bought 2 slots carefully reading the description and checking the photos!!! The description was of a slot of 12 pairs of sandals different models and numbers. Unfortunately I received a slot with the same model and no 10, the other slot was totally different nothing to do with the photo that we see on the website. Very disappointed. So be careful guys ☹️”

Helpful Report

Posted 2 years ago

Hello Thank you for getting in touch. Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews