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Jobalots Reviews

4.0 Rating 1,498 Reviews
73 %
of reviewers recommend Jobalots
Company Reviews Product Reviews
5
 Metrics Info
4.0
Based on 1,498 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Jobalots Reviews

About Jobalots:

Jobalots (as seen on Channel 4s Bidding Wars) is a European based liquidation company, specialising in trade to trade job lot pallets, job lot boxes (Mini Jobalots), wholesale, clearance, surplus, and overstock. Operating from our warehouses in the UK and Poland, our facilities have the capacity to supply Europe with over a million items on a monthly basis.

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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Got the wrong order, no refunds offered of course”
Helpful Report
Posted 2 years ago
Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 2 years ago
Anonymous
Verified Buyer
“Do NOT use this company, they are thieves, they will steal your money, and they will send you out not only damaged, or faulty items, they send you items that DON'T even power on. They will IGNORE your every request for a refund, I have emailed them every day for the past week, chasing a refund, and they ask for 72 hours... I have now waited double that time, and they just WON'T respond. They have a community website, and I have posted on there also time and time again, but they monitor the posts before publishing them, so if it's negative, they won't publish it, they only publish what they want, and they delete the rest. They know full well the conditions of the items they are sending out to people, yet they are still happy to take your money for items they can see, should only be fit for the bin. Save your money people, do NOT use this company, you will only be throwing hard-earned cash down the drain, and they will IGNORE your every request for a refund. If this post saves just 1 person from losing money, it really has done its job. I am seeking advice to look at taking these thieves to court because that's all this company is... Thieves.”
Helpful Report
Posted 2 years ago
Hello Thanks for leaving us feedback. Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. Please email us at support@jobalots.com so we can look into this for you.
Posted 2 years ago
Calum W
Verified Buyer
“Don’t even work wouldn’t buy anything electrical from this site ever again”
Helpful Report
Posted 2 years ago
Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 2 years ago
Melody D
Verified Buyer
“Buying customer returns means wasting your money on faulty items with missing part and messy condition. However customer service will never reply with solutions on missing or broken on new items either ! I wasted so much money on this website ,plus paying off someone to take the rubbish I Received to the tip !!!!”
Helpful Report
Posted 2 years ago
Hello, Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. Have a great day!
Posted 2 years ago
Tommy B
Verified Buyer
“Box turned up today.....6 skull shaver boxes inside the package, 2 of which were totally empty. I didn't bid on this auction to win empty boxes. Ridiculous service will never use again and can't recommend enough that people avoid this site at all costs.”
Helpful Report
Posted 2 years ago
Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 2 years ago
Sean B
Verified Buyer
“brought pallet of garden furniture and the 2 most expensive things on there 1 had more than half missing the other one I never got listed as 2 items got half of one so not happy with that pallet”
Helpful Report
Posted 2 years ago
Hi there, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 2 years ago
Darren R
Verified Buyer
“Items themselves are good price etc, but the company rips people off living in Northern Ireland. I was charged £14.99 postage for a small parcel that took over a week to arrive and was sent with Royal Mail using a service that costs £2.85. Shameful will not be ordering again.”
Helpful Report
Posted 2 years ago
Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 2 years ago
Imran A
Verified Buyer
“Very poor”
Helpful Report
Posted 2 years ago
Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day.
Posted 2 years ago
Mircea P
Verified Buyer
“Some pallets are just too clean the warehouse”
Helpful Report
Posted 2 years ago
Philip B
Verified Buyer
“You tuck my stuff off the site when I went to pay for it”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Poor service.”
Helpful Report
Posted 2 years ago
Jacob P
Verified Buyer
“I received the wrong product, I tried to tell your chat, I was ignored for 2 days.”
Helpful Report
Posted 2 years ago
HI there, I am very sorry to hear that you received the incorrect product and that you were unable to reach us through our chat feature. In this case, please can you send us an email to support@jobalots.com and a member of our team will make sure this is resolved for you right away.
Posted 2 years ago
Armag
Verified Buyer
“Very bad customer service. They reply only one message a day. Very disorganised, to get replies for simple questions you’ll wait a long time and still very small chance you’ll receive it. They answer with “We’ll get back to you when we have information” and end up not getting back at all. Seems that they just don’t care.”
Helpful Report
Posted 2 years ago
Edward B
Verified Buyer
“It has not arrived”
Helpful Report
Posted 2 years ago
Zakaria S
Verified Buyer
“Items were removed from my order as being not available. Then I asked for the whole order to be cancelled because its not worthwhile anymore & wasn't able to.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Client return, are faulty products. Do not buy it!”
Helpful Report
Posted 2 years ago
Hi there, Thank you for sharing your experience! We are very sorry to hear that some of your listings have arrived damaged or with parts missing, unfortunately, this is always a possibility when buying unchecked customer returns, but this risk factor is how we're able to sell these products for a fraction of the RRP. Please find the full list of potential conditions your listings may arrive in, under the product description found on every listing.
Posted 2 years ago
Luis P
Verified Buyer
“Received incorrect items which I did not order and pay for”
Helpful Report
Posted 2 years ago
Hello, Thank you for sharing your experience! I can see that we've sent you an email response to this, however, we're yet to hear back from you. If you could get back to us when you get a chance, we should then be able to get this resolved for you.
Posted 2 years ago
Mohamed T
Verified Buyer
“Not what I aspected”
Helpful Report
Posted 2 years ago
Hi there, Thank you for sharing your experience with us. I am very sorry to hear this. Please can you contact our Customer Service team at support@jobalots.com with some more information?
Posted 2 years ago
Sascha S
Verified Buyer
“creates invoices without tax numbers but calculates taxes abroad! rip off !”
Helpful Report
Posted 2 years ago
Karwan C
Verified Buyer
“If there is zero star, I would’ve clicked that don’t waste your money.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for sharing your experience! We are very sorry to hear that some of your listings have arrived damaged or with parts missing, unfortunately, this is always a possibility when buying unchecked customer returns, but this risk factor is how we're able to sell these products for a fraction of the RRP. Please find the full list of potential conditions your listings may arrive in, under the product description found on every listing.
Posted 2 years ago
Jobalots is rated 4.0 based on 1,498 reviews
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