Name: Jobalots
Address: London Road Industrial Estate, Pembroke Dock, London Road Industrial Estate, Pembroke Dock, Pembroke Dock
Rating: 4.01

“2 item that I have purchased has not worked”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your experience! We are very sorry to hear that some of your listings have arrived damaged or with parts missing, unfortunately, this is always a possibility when buying unchecked customer returns, but this risk factor is how we're able to sell these products for a fraction of the RRP. Please find the full list of potential conditions your listings may arrive in, under the product description found on every listing.

Posted 2 years ago

“I’ve cube maker didn’t work at all .it leaked everywhere and blew fuse in my kitchen .will not be ordering anything again”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your experience! We are very sorry to hear that some of your listings have arrived damaged or with parts missing, unfortunately, this is always a possibility when buying unchecked customer returns, but this risk factor is how we're able to sell these products for a fraction of the RRP. Please find the full list of potential conditions your listings may arrive in, under the product description found on every listing.

Posted 2 years ago

“I ordered a Newcastle of drawers and parts missing”

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Posted 2 years ago

“some of your products are secondhand and not just damaged or missing bits,so only bid what you can afford to loose.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your experience! We are very sorry to hear that some of your listings have arrived damaged or with parts missing, unfortunately, this is always a possibility when buying unchecked customer returns, but this risk factor is how we're able to sell these products for a fraction of the RRP. Please find the full list of potential conditions your listings may arrive in, under the product description found on every listing.

Posted 2 years ago

“Won a bid on an airfryer. When it arrived it was completey broken, was missing the dial at the top and was filthy, obviously used heavily! When I contacted customer service they said it was my fault as I had bid on a customer return item and they don't check them. I understand now that this is part of their terms and conditions but still feel there is some level of responsibility on their behalf to ensure that items on their site are in, at least, a usable, clean condition. I now have a box full of useless broken parts and am £50 down. The lack of care and/or understanding from the staff I spoke to was shameful.”

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Posted 2 years ago

“Bag handle broken”

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Posted 2 years ago

“1 item not received - 1 item obviously used as had personal writing scribbled all over - Not impressed”

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Posted 2 years ago

“Even brand new items come in a very poor condition”

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Posted 2 years ago

“Arrived today took about 2 weeks to come, I paid for a box it's was massive the product was tiny so was very unnecessary. And the product doesn't even work one of the motors doesn't turn do it's a pointless purchase”

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Posted 2 years ago

“The item was smashed to pieces and covered in grease it looks like you pulled it out a skip. This not a customer return. If it was plugged it would be dangerous. I will be reporting you to trading standards. Absolutely disgraceful.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for leaving us feedback. We do have ABC Graded, Brand New and Surplus Stock auctions to consider in future opposed to the Customer Returns. You can find out more about the conditions of auctions here: https://jobalots.com/pages/job-lot-info Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can provide some further information. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 2 years ago

“Unmanifested pilots are a scam I bought an unmanifested pilot worth £524 and it contained 109 advent calenders containing food items which were all past their Best Before date. It was not mentioned in the description as other auction websites do. I would advise to stay away from unmanifested pilots!”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! We also have a range of ABC Graded, Brand New and Surplus stock auctions which we would recommend considering on jobalots.com. If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“Was not told this was not a Uk plug”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! We also have a range of ABC Graded, Brand New and Surplus stock auctions which we would recommend considering on jobalots.com. If you can think of any other areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“The stocks are getting bad by adding clothes just ruins the whole JobLot purpose.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for leaving us feedback and we hope your next experience is better with us! Our inbound stock does change regularly and as soon as we receive it we list auctions on our website as soon as possible. We would recommend checking back often for new products and categories. If you have any other feedback please email us on support@jobalots.com Have a great day. All the best, Glen

Posted 2 years ago

“Never received item and wrote online to yourselves and Don’t pissing deliver AKA DPD bloody cowboys. The driver delivered to wrong address and phoned DPD customer services who promised faithfully driver would pick it back up from the wrong address and deliver it back to me, that was last Friday👏👏👏🤬🤬🤬🤬. No apology off them or yourselves. I got asked to leave a review and rating on their site, they have a 1.2 out of 5 rating and you can’t give them lower than 1 star, so realistically they’re somewhere between 0 and 1 star, what a great delivery company you deal with, a f#^¥ing absolute joke.”

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Posted 2 years ago

Hi there, Thanks for sharing your experience with us! I'm very sorry to hear you haven't received your order yet. I can see that my colleague has sent you an email regarding this, we hope to hear back from you soon so we can resolve this issue for you right away! All the best, Glen

Posted 2 years ago

“Parcel no working”

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Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you. All the best, The Jobalots Team

Posted 2 years ago

“Both electrical items I ordered were defective 1 of them didn’t even work. I know you specify that items may be damaged or faulty but I feel you could do more by putting it in the titles of auctions. As underneath my address on the boxes you could see where it was sent before send clearly see where it says defective so there’s an awareness on your part there faulty”

Helpful Report

Posted 2 years ago

Hi there, Thanks for leaving us feedback. We have a range of ABC Graded and Brand New listings for you to consider as Customer Returns may be damaged or faulty needing repairs before resale. If you can think of any other ways we can improve our service please email us at support@jobalots.com All the best, Glen

Posted 2 years ago

“customer return all rubbish”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. We do have a range of Brand New and ABC Graded listings to consider in addition to our Customer Returns. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 2 years ago

“I ordered a dart but the dart wasn't In it, only the led light around the dart, also on a same order I ordered 7 led lamp but I received 5, never order from this website again”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! We really appreciate your feedback and we hope to make your next experience with us better! Please email us on support@jobalots.com if not already so we can look into this for you. All the best, Glen

Posted 2 years ago

“Very bed company”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your experience! I can see you've been in touch with our team about your recent order including Customer Returns product(s). We would recommend taking a look at our ABC Graded or Brand New listed items in future. We really appreciate your feedback and we hope to make your next experience with us better! If you can think of any areas we can improve our service then please send us an email at support@jobalots.com All the best, Glen

Posted 2 years ago

“Everything they sell unusable, Chinese counterfeit items, parts are missing, bags are completely thoarned, the leg is missing in the chair. Customer support don't do refunds”

Helpful Report

Posted 2 years ago

Hi There, Thanks for leaving us feedback. Customer satisfaction is our top priority so we’re sorry to hear about the poor experience you have had with us. Please email us at support@jobalots.com so we can look into this for you. Looking forward to hearing back from you, have a great day. All the best, Glen

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Jobalots Reviews