JG Pest Control Reviews

4.26 Rating 830 Reviews
82 %
of reviewers recommend JG Pest Control
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.24 out of 5

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Anonymous
Anonymous  // 01/01/2019
Our loft space is very small so they had to resend a smaller person to gain access. They were fine about this and very prompt on both occasions.
Posted 2 months ago
Beware this scamming company! We called this company to book a clean up after an infestation when we arrived at our rented accommodation. As we have a toddler we wanted a proper clean up as rat feces contains a number of diseases and we weren't confident we had the knowledge to do it ourselves. On calling pestcos (also called a million other names, jg pest control, bedbugs be gone, mice pest control to name a few) they booked an appointment for a 'senior specialist' to come round and clean up using specialist equipment and full ppe. £210 later and a young lad turns up with no equipment, says he doesn't really know what he's meant to be doing and asks if we have a vacuum and some cleaning equipment he can use. He wants to hoover up a lot of rat droppings and urine with the vacuum we use to clean our house? He said he would go and buy a dustpan and brush and 'some cleaning things'. The lad had in his notes that 'he just needed to spray around with disinfectant'. We wouldn't have paid someone 210 pound to do this, no-one would. The lad understood and explained he didn't have the equipment and had only been with the company for a few months. We explained this was not what we had be sold and called to explain over the phone what had happened. So far we've had no refund, have been asked to send emails that haven't been replied to, and have been patronised over the phone, we have called numerous times and the management are never in ot in a meeting. To take £210 from a family is disgusting. By the looks of other reviews we won't recieve any money back from this rogue company. Calling is pointless, you just get patronised by someone on the phone repeatedly telling you 'i can't do anything about it without speaking to management'. We will be taking this further and reporting this place to every regulating body we can, if you've had the same experience I suggest you do the same, they shouldn't be able to operate in this way and take peoples money for nothing, its theft
Posted 3 months ago
It seems to be a scam and reading some of the reviews I can completely identify with the experience. After charging £120 to send a technician to come round to the house and tell us our options after we saw a mouse in the house - a rude technician came round, they sent me a report that was essentially 2 blank pages with 3 half written sentences and spelling mistakes and no photos showing what they had done. The 3 half written sentences said there was no evidence of a problem and didn't bother to suggest any next steps. In the end we decided to buy mouse traps from a large ecommerce company for £25 which came next day and we caught 2 mice in 2 days. I've been trying to get a refund and they will now only communicate by email and only after pushing did they agree that they would "schedule a call". They will not provide a refund because they say the service was fulfilled and I got a report on the issue! Please take seriously the bad reviews that others have also left and save yourself the hassle. I really hope these reviews will stop others making the same mistake of using this terrible company.
Posted 4 months ago
Good prompt
Posted 4 months ago
Problem with wasp nest solved quickly and efficiently
Posted 4 months ago
They got rid of the wasps, but perhaps they left because of the colder weather
Posted 4 months ago
Really good , prompt, friendly service - JG Pest Control dealt with our wasp nest very professionally and within an hour or so of my call
Posted 4 months ago
A fast response and everything promised was done.
Posted 4 months ago
Great friendly and useful service
Posted 4 months ago
Professional
Posted 4 months ago
Good job done waiting to see if birds return
Posted 4 months ago
Excellent job and customer service 👏 👍 👌
Posted 4 months ago
Excellent work and thank you
Posted 4 months ago
Very happy with the service provided by JG Pestcontrol technicians to eliminate drain fly infestation in my flat.
Posted 5 months ago
Great service
Posted 5 months ago
A very prompt and efficient service. Would thoroughly recommend them.
Posted 5 months ago
Same day resolution to eradicate a wasp nest in my roof space
Posted 5 months ago
We had issues with pigeons nesting under our solar panels. JG Pest Control came and fitted a barrier around the outside of the panels with a minimum of fuss. The pigeons have now moved away. Very pleased.
Posted 5 months ago
Very good service.
Posted 5 months ago
Chap arrived promptly, sprayed wasps nest very quickly, minimum fuss and wasps have not been seen since.
Posted 5 months ago
JG Pest Control is rated 4.26 based on 830 reviews