Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,636 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th February 2026

Lindsey L

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was good, however after paying £8.15 for two short strips of chord, to be charged £6.95 for delivery fir a package that couldve been sent in an envelope which took three weeks is a joke.”

Helpful Report

Posted 2 years ago

Thank you for your feedback ….. Lead times with our suppliers can vary due to their location. We can only apologise for the inconvenience caused by this but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Stunning wallpaper cannot wait for it to be on the wall”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“The paper was received as promised and my repair made”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 2 years ago

“Just what we wanted, quick and efficient delivery.”

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Posted 2 years ago

Thank you for your review ….! We are pleased to hear that we were able to offer a speedy service.

Posted 2 years ago

“Perfect service. Fast delivery. Easy way to deal with customs. Thank you!”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“My wallpaper samples arrived in good time and they were sensible sizes (which isn't always the case!). Their follow up communication was good without being intrusive or annoying and I'm just about to place an order.”

Helpful Report

Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“Order took a few weeks to arrive but communication was very good. Fabric fabulous. Will shop with you again”

Helpful Report

Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Lovely wallpaper samples. Arrived very quickly.”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“Excellent service. I had to call as I could not pay online and they were extremely helpful”

Helpful Report

Posted 2 years ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“Delighted with our made-to-measure cushions from Jane Clayton. We chose Warwick Glyndebourne fabric as this matched the armchair and footstool we had purchased from Barker and Stonehouse in the same fabric. Easy to use website and quick delivery.”

Helpful Report

Posted 2 years ago

Thank you for your kind review ….! We are so pleased to hear that you are happy with the service provided and your made to measure product. We look forward to hear from you again in the future.

Posted 2 years ago

“Great site. Excellent service”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 2 years ago

“Quick delivery”

Helpful Report

Posted 2 years ago

It's great to hear that we were able to offer a speedy service. Thank you for your review!

Posted 2 years ago

“Unfortunately, my order was severely delayed multiple times - no compensation was offered. I would not buy from this company again.”

Helpful Report

Posted 2 years ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion, we hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“This is my second purchase from your company. Excellent is all I can say.”

Helpful Report

Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you again in the future!

Posted 2 years ago

“Great choice of fabrics and wallpapers,excellent customer service,too.”

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Posted 2 years ago

It is great to hear that you are happy with your order and we are pleased to hear that we were able to offer an excellent service! Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Delighted with our order. They did a wonderful job and it looks fabtastic!”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Beautiful wallpaper thank you so much for speedy delivery. Having it put up tomorrow looking forward to having it on my wall.”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Easy website to order from, clear communication on delivery. Lovely well made blinds which were easy to self install. Would buy again.”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are so pleased to hear that you are happy with your made to measure blind and we hope to hear from you again soon.

Posted 2 years ago

“Beautiful curtains perfectly made, and remnants sent immediately on request by helpful staff”

Helpful Report

Posted 2 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 2 years ago

“The service from the team was excellent i will be placing further orders”

Helpful Report

Posted 2 years ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service and we look forward to hearing from you again soon.

Posted 2 years ago

Jane Clayton is rated 4.8 based on 10,636 reviews