Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,916 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,916 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

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“Absolutely excellent service - quick turnaround for samples and equally quick turnaround and delivery of fabric orders. What a relief to find a reliable fabric service online.”

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Posted 5 years ago

“Very quick service and great quality wallpaper yet again, thanks”

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Posted 5 years ago

“Pleased with the price of the product and the prompt delivery.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“First class product and service, ordered at weekend and arrived on Tuesday morning. Carefully packed and best price on internet too! Would definitely use again.”

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Posted 5 years ago

“Very fast delivery.”

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Posted 5 years ago

“Excellent service fair pricing quick delivery”

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Posted 5 years ago

“Really please with the service Thank you”

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Posted 5 years ago

“Ordered plenty of samples to view before deciding on the wallpaper we wanted. All arrived quickly and with a large enough piece to see enough of the pattern. Then ordered wallpaper and this arrived well packaged and promptly. Will definitely use Jane Clayton again.”

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Posted 5 years ago

“Easy to order, prompt delivery. Good quality fabric.”

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Posted 5 years ago

“There was a slight problem with the material I ordered but this was quickly and efficiently replaced with assistance from lydia, great customer care and quality materials.”

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Posted 5 years ago

“Amazing customer service, prompt reply to query and very good quality fabric”

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Posted 5 years ago

“Jane Clayton provide an excellent range of fabrics across a vast number of manufacturers. The ordering process is very easy and the service is very good. However wherever the order is packaged they let Jane Clayton down as they only wrap the roll of fabric in one layer of plastic which can be damaged in transit (such as my last order) luckily I could work around the marked fabric. Otherwise I would recommend Jane Clayton.”

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Posted 5 years ago

“I needed assistance with a replacement order and a refund. I would like to pay compliment to members of the Jane Clayton team who helped me, Lydia, jolie and Debbie. They are great ambassadors for the company This was sorted quickly with no fuss and stress free. I was kept up to date with its progress through out. It is a great web site. A lot cheaper than other sites with lots of great brands. Will definitely be recommending jane Clayton to my friends.”

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Posted 5 years ago

“Fantastic service, was informed about possible delay in my order and offered a refund, I chose to wait and it arrived within 3 days.”

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Posted 5 years ago

“Great fabric , excellent speedy service , well packed .”

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Posted 5 years ago

“My paper was ordered Thursday evening and and arrived Monday morning - Free delivery too. Considering that EVERYWHERE else selling this same paper gave at least a 2 week delivery time, “because of lock down”, this was impressive. Arrived well packaged in a box with bubble wrap; All batch numbers matched; perfect condition - no dents or damage. Couldn’t ask for more. I got exactly what I ordered, in good time, without problems. I’d use again without hesitation.”

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Posted 5 years ago

“Fast and reliable service no hidden extra cost. Product arrived on time and well packed. Is first time shopping with Jane Clayton but will definitely no be the last”

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Posted 5 years ago

“Vey pleased with my purchase and the swift delivery. Well done.”

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Posted 5 years ago

“Made great effort to get samples to Germany despite problems arising from Corona slowdown. Much appreciated, although colour wrong in the end.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,916 reviews