Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,916 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,916 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt response when item was out of stock, offering a refund. I chose to wait until stock came in. Pleased with delivery.”

Helpful Report

Posted 5 years ago

“I recently purchased a quantity of Osbourne & Little fabric from Jane Clayton Design Services. This followed a telephone inquiry, regarding a fabric I had seen in a magazine. The assistant was very well informed and able to help me identify the correct fabric sample promptly. My order was placed & payment taken over the telephone. The fabric was delivered to my home address within a couple of days, securely wrapped & well packaged. I received excellent, first class service throughout. Jane Clayton Design Services will be my first choice for fabrics in the future. They have an excellent selection of fabrics in store and offer superb advice for colour combination and design . Thank You.”

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Posted 5 years ago

“Wallpaper is lovely! Couldn’t fault it. But the customer service side of this is terrible. I wrote an email to them and never received one back.”

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Posted 5 years ago

“Excellent service and beautifully made curtains.”

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Posted 5 years ago

“Very happy with service and response to queries. Delivery can sometimes take a bit longer than other suppliers but overall excellent company to deal with.”

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Posted 5 years ago

“Beautiful range of wallpapers, hard to chose but good website for exploring the range. Delivered very promptly and well packed. Thankyou”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Everything as expected, even during lockdown. Beautiful fabric, working blind, looks stunning hung.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Fantastic service! J. C. staff sent several emails to find when an out of stock wallpaper would become available. Kept me informed & paper was delivered within a week. I’m a decorator & this will be my first port of call whenever I am looking for quality wallpaper in future.”

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Posted 5 years ago

“Love this paper from the Zoffany range!!🖤”

Jane Clayton 5 star review on 6th July 2020

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Posted 5 years ago

“Fantastic range of fabrics and excellent customer service but website experience is terrible, which makes choosing arduous and ++ frustrating. The filters don't work so searching by colour, use, design or even number of results per page is near impossible - once you've opened a choice, all filters are forgotten on return to page.”

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Posted 5 years ago

“Really helpful and easy to deal with. They were prompt to answer their phone and nothing seemed to be too much trouble and they kept me informed of what was happening. I shall highly recommend this company to anyone who is buying beautiful fabrics. Thank you”

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Posted 5 years ago

“Great service from Jane Clayton, fabric was delivered within 3 days of ordering.”

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Posted 5 years ago

“Wonderful service, I asked for samples of material re some cushions and they really helped me find the right one, v impressed! Heather”

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Posted 5 years ago

“Easy to deal with excellent delivery srvicee es”

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Posted 5 years ago

“Excellent service and speedy delivery. Delighted with this company”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Fast delivery, great prices, fantastic choice of wallpaper - thank you!”

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Posted 5 years ago

“Good website. Lots of choice. Great prices and Fast delivery. Very happy.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 10,916 reviews