Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,597 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,597 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 3rd February 2026

Diane T

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service and keeping us informed of delivery times etc.”

Helpful Report

Posted 2 months ago

“Prompt and efficient service”

Helpful Report

Posted 2 months ago

“Brilliant range. Great discounts and really quick service. My go to site.”

Helpful Report

Posted 2 months ago

“I haven’t received my package yet and I don’t know where it is. UPS has sent me a number of messages saying the pick-up place has been changed but I don’t know where to.”

Helpful Report

Posted 2 months ago

“Thank you for sending the samples - excellent!”

Helpful Report

Posted 2 months ago

“Great service. Samples were received quickly and presented very well.”

Helpful Report

Posted 2 months ago

“I ordered five free wallpaper samples from the website, I only had to pay for delivery which was excellent. They arrived within a few days, which is really great service. I haven't made any decision on the samples yet, but I would be very happy to order from this company.”

Helpful Report

Posted 3 months ago

“I love the huge selection, the detailed information for each item and the photos (close and far) that really help . The website's easy to navigate and the samples I ordered arrived very promptly. I've ordered fabric before and have always been delighted.”

Helpful Report

Posted 3 months ago

“Beautiful fabric for blinds. Great value via the outlet. Prompt delivery. Highly recommend for fabric purchases.”

Helpful Report

Posted 3 months ago

“Had two lots of samples delivered. Excellent service and good quality wallpaper.”

Helpful Report

Posted 3 months ago

“Found the material I wanted at a good price and delivery was quick and efficient. Would use them again.”

Helpful Report

Posted 3 months ago

“Excellent service. Great communication about the delivery. Will definitely use the company again.”

Helpful Report

Posted 3 months ago

“Very fast and efficient service”

Helpful Report

Posted 3 months ago

“Received the wallpaper straight away and saved money…very pleased!”

Helpful Report

Posted 3 months ago

“I'm very happy with my new rug , the quality and colour are perfect. Good communication letting me know that there was a delay .”

Helpful Report

Posted 3 months ago

“Samples were received speedily and with relevant information on each. Good service.”

Helpful Report

Posted 3 months ago

“Ordered this fabric to re-upholster my double bed frame, love it .”

Jane Clayton 5 star review on 3rd November 2025

Helpful Report

Posted 3 months ago

“Fantastic service, delivered quickly .”

Helpful Report

Posted 3 months ago

“Good selection of product and fast delivery!”

Helpful Report

Posted 3 months ago

“Jane Clayton has curated some of the most beautiful fabrics available and they give great service. I would highly recommend them.”

Helpful Report

Posted 3 months ago

Jane Clayton is rated 4.8 based on 10,597 reviews