Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,996 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

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“Nothing wrong with the company, but still waiting on delivery from DPD as per usual!”

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Posted 3 months ago

“I ordered some samples. They are lovely. Thank you”

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Posted 3 months ago

“Very prompt and efficient service. I was even given the refund for the never happened next day delivery of samples because of Royal Mail.”

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Posted 3 months ago

“Great choice, found what we needed at a reasonable price. Package arrived super quick and in good order. Will definitely use again.”

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Posted 3 months ago

“I just ordered samples but they arrived quickly and they are a perfect size to really see if they are right for me.. I have chosen one that I will use!”

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Posted 3 months ago

“Excellent and prompt reply.”

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Posted 3 months ago

“Delivered to wrong address on”

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Posted 3 months ago

“I ordered 2 samples of gardinum wallpaper which were Beautiful and good quality. I was disappointed though that one sample was all cream and gold coloured when actually it was the blue bit I wanted to see in order to try and match paint.”

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Posted 3 months ago

“Fast, efficient and reliable service with a great range of products to choose from.”

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Posted 3 months ago

“The website is very clear and easy to navigate. There are plenty of filters so that time isn't wasted. Sample ordered came very quickly. There were a couple of free samples which was appreciated.”

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Posted 3 months ago

“Prompt excellent service, kept us informed at all stages.”

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Posted 3 months ago

“Glorious upholstery materials. Great website and fast delivery of samples. What's not to like?”

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Posted 3 months ago

“Great fabric and delivery”

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Posted 3 months ago

“Absolutely brilliant service. Highly recommend.”

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Posted 3 months ago

“I have very happy with my rug. Quality and the colour is great. My original ordered was out of stock. They quickly got in contact with me and I decided to go with a different colour. I’m very happy and will definitely be ordering again.”

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Posted 3 months ago

“Delivery and quality great Calculator for quantity wildly overestimated amount of paper needed. I only used 2/3 of the rolls but was outside the 30 day window by the time the decorator could complete the work and the company refused to accept a return for refund which is disappointing as the problem was caused by your on line calculation. Very disappointed with that aspect of the service so would be reluctant to use Jane Clayton again for that reason.”

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Posted 3 months ago

“Very helpful staff and very knowledgeable and efficient.”

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Posted 3 months ago

“Wide choice of fabrics and quick response and delivery of samples”

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Posted 3 months ago

“absolut perfect, found the right wallpaper, very fast, will order”

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Posted 3 months ago

“Requested a sample of wallpaper, presentationof sample of a high quality, received in good time and was a lovely quality. I love the sample, just unsure if the colour will work for me.”

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Posted 3 months ago

Jane Clayton is rated 4.8 based on 10,996 reviews