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Jackson Woodturners Reviews

4.8 Rating 2,730 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Andrew Pemberton
Verified Buyer
“My first time using Jackson Woodturners, competitive prices & excellent service. Lovely people to deal with over the phone, and have now been added to my list of preferred suppliers. Thank you.”
Helpful Report
Posted 2 years ago
Julie
Verified Buyer
“Great communication and arrived on time”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Awful customer service. Terms and conditions are not clear.”
Helpful Report
Posted 2 years ago
I am very disappointed to hear that you are unhappy with the service as we do pride ourselves on provided first class service at all levels and with each and every customer. In relation to our terms and conditions, we set them out in a clear and concise manner to ensure there are no misunderstandings.
Posted 2 years ago
Graeme
Verified Buyer
“fast excellent service first class products”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent from start to end. Most competitive price, almost half of a well known store. Great quality and prompt delivery.”
Helpful Report
Posted 2 years ago
Dave
Verified Buyer
“Ordered newel, hand and base rail caps and brackets all ok. An order change was requested, called store no problem, changed as requested. All items were delivered on the day as advised.”
Helpful Report
Posted 2 years ago
Jackie Price
Verified Buyer
“Good quality. Fast delivery. Nice looking stair rail.”
Helpful Report
Posted 2 years ago
Paul Shanley
Verified Buyer
“Very good service always on time and reasonably priced. Thank you”
Jackson Woodturners 5 star review on 12th July 2023
Helpful Report
Posted 2 years ago
Edward Swallow
Verified Buyer
“Great product, 1st class service, A1 delivery well worth a visit”
Helpful Report
Posted 2 years ago
Nigel Pyrah
Verified Buyer
“Great quality wood how ever I would of said very good but I did have abit of damage to one item and reported it and they got back to me very quickly but I needed to finish the job and wouldn't have time to send back and get a replacement but when I explained this I didn't hear from Jackson again ? Would of been a good will to maybe reduced price of damaged oak hand rail !!! But as I said other stuff was great quality Regards Nigel”
Helpful Report
Posted 2 years ago
Andrew Martin
Verified Buyer
“I ordered a stair rail to replace one the little monsters broke. Jackson’s is the only place I could find that could make one to match. It arrived quickly, well packaged and exactly like I ordered”
Helpful Report
Posted 2 years ago
Brian
Verified Buyer
“Great stuff thanks”
Helpful Report
Posted 2 years ago
James Cumming
Verified Buyer
“Used Jackson's for many years, always excellent service”
Helpful Report
Posted 2 years ago
Keith
Verified Buyer
“I ordered post caps and they are anExcellent product.”
Helpful Report
Posted 2 years ago
Baizhou Cai
Verified Buyer
“Bought a few newel caps for my new stairs, they turned up fast, looks great, now printed and looks absolutely amazing, will be buying form them again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service and quality of wood newel caps. As described and very good price. Easy to use website.”
Helpful Report
Posted 2 years ago
Paul Yeo
Verified Buyer
“Very helpful, used them for 6-7 years now. First choice for staircase parts.”
Helpful Report
Posted 2 years ago
Fernanda
Verified Buyer
“Definitely 5 stars to this lot very happy with my order came in good time couldn’t ask for more.”
Helpful Report
Posted 2 years ago
Mark
Verified Buyer
“Excellent service as always.”
Helpful Report
Posted 2 years ago
Stephen Hicks
Verified Buyer
“Products were good quality and well priced. Had to amend my order and this was easily done.”
Helpful Report
Posted 2 years ago
Jackson Woodturners is rated 4.8 based on 2,730 reviews
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