Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,116 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service, wonderful company.”

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Posted 3 years ago

“Great website, easy to order, quick delivery and excellent quality of goods. Impressed with this Company!”

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Posted 3 years ago

“Good quality stair parts - exactly as described - fast delivery”

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Posted 3 years ago

“Everything perfect with the transactions and product.”

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Posted 3 years ago

“Brilliant! Great both online and in-store. AAA+++”

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Posted 3 years ago

“I bought the Stair Cladding Pre-Finished Oak Tread with Reversible Riser 1000mm. Was so impressed with the quality of the product and the finished result that I bought more to do a second staircase. Would recommend.”

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Posted 3 years ago

“My first time using Jackson Woodturners, competitive prices & excellent service. Lovely people to deal with over the phone, and have now been added to my list of preferred suppliers. Thank you.”

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Posted 3 years ago

“Great communication and arrived on time”

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Posted 3 years ago

“Awful customer service. Terms and conditions are not clear.”

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Posted 3 years ago

I am very disappointed to hear that you are unhappy with the service as we do pride ourselves on provided first class service at all levels and with each and every customer. In relation to our terms and conditions, we set them out in a clear and concise manner to ensure there are no misunderstandings.

Posted 3 years ago

“fast excellent service first class products”

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Posted 3 years ago

“Excellent from start to end. Most competitive price, almost half of a well known store. Great quality and prompt delivery.”

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Posted 3 years ago

“Ordered newel, hand and base rail caps and brackets all ok. An order change was requested, called store no problem, changed as requested. All items were delivered on the day as advised.”

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Posted 3 years ago

“Good quality. Fast delivery. Nice looking stair rail.”

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Posted 3 years ago

“Very good service always on time and reasonably priced. Thank you”

Jackson Woodturners 5 star review on 12th July 2023

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Posted 3 years ago

“Great product, 1st class service, A1 delivery well worth a visit”

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Posted 3 years ago

“Great quality wood how ever I would of said very good but I did have abit of damage to one item and reported it and they got back to me very quickly but I needed to finish the job and wouldn't have time to send back and get a replacement but when I explained this I didn't hear from Jackson again ? Would of been a good will to maybe reduced price of damaged oak hand rail !!! But as I said other stuff was great quality Regards Nigel”

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Posted 3 years ago

“I ordered a stair rail to replace one the little monsters broke. Jackson’s is the only place I could find that could make one to match. It arrived quickly, well packaged and exactly like I ordered”

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Posted 3 years ago

“Great stuff thanks”

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Posted 3 years ago

“Used Jackson's for many years, always excellent service”

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Posted 3 years ago

“I ordered post caps and they are anExcellent product.”

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Posted 3 years ago

Jackson Woodturners is rated 4.8 based on 3,116 reviews