Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,079 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Tell us how Jackson Woodturners made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was very easy . All products turned up on time and very well packaged. Communication was very good . Will definitely use again”

Helpful Report

Posted 11 months ago

“great quality product with ease of ordering and kept informed on delivery”

Helpful Report

Posted 11 months ago

“Great product selection, easy to order. Quick, responsive and nice staff if there's a problem rectify the issue quickly. Will happily use this company again as I am glad I found them.”

Helpful Report

Posted 11 months ago

“As described and delivered on time”

Helpful Report

Posted 11 months ago

“I wish these staff worked for me! They are knowledgeable , efficient and really pleasant whenever I call. Really great and as that is the first contact one makes when calling it is a credit to the company.”

Helpful Report

Posted 11 months ago

“Very pleased with product and fast delivery”

Helpful Report

Posted 11 months ago

“Great service and good customer help”

Helpful Report

Posted 11 months ago

“Amazing products and delivery on time”

Helpful Report

Posted 11 months ago

“All delivered on time , all well wraped and no damage, will use again.”

Helpful Report

Posted 11 months ago

“I always use Jackson woodturners for all my stair parts because there oak products are always top quality, the staff are both very knowledgeable on all their products and very helpful and polite, really pleased with your service please keep in up.”

Helpful Report

Posted 11 months ago

“Easy to find what I was looking for and when delivered it was very well packaged and protected so it wouldn't break in transit.”

Helpful Report

Posted 11 months ago

“I recently purchased a set of stairs' claddings in oak finish. The quality was high, and the support service was very helpful.”

Helpful Report

Posted 11 months ago

“I needed a pair of brackets urgently, but the website said 3 working days. I called JW and they were really accommodating. They offered to get my order out earlier for delivery the next day, at no extra charge. Great service. Very happy.”

Helpful Report

Posted 11 months ago

“Thank you for a providing exactly what I needed at the right price. The packaging was above my expectations and everything arrived in good order. Highly recommended and hopefully I will be a returning customer.”

Helpful Report

Posted 11 months ago

“Bought a stair rail from Jackson four years ago so when I needed another where else would I go. Superb quality hard wood and proper fittings, really looks the part with excellent finish alround and they don't skimp on the supplied screws. Well packaged, delivered within the time frame, top company to deal with.”

Helpful Report

Posted 11 months ago

“One of the items arrived broken but Jacksons sent a replacement within 24 hours. Quality of products was very high.”

Helpful Report

Posted 11 months ago

“Very nice newel posts, handrails and other bits good quality.”

Jackson Woodturners 5 star review on 20th October 2025

Helpful Report

Posted 11 months ago

“Just needed a small length of handrail and some fittings for a small job. Quality components and quick, well-packed delivery proved well worth the faith (I had ordered many moons ago for a bigger project). Well done!”

Helpful Report

Posted 11 months ago

“Would definitely use again and recommend. Very helpful and knowledgable female member of staff was able to answer all my questions and was accommodating with arranging a prompt delivery. Arrived on time and intact. Thank you.”

Helpful Report

Posted 11 months ago

“So helpful in best matching the spindles we needed, all sorted very quickly and dispatched next day”

Helpful Report

Posted 11 months ago

Jackson Woodturners is rated 4.8 based on 3,079 reviews