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Jackson Woodturners Reviews

4.8 Rating 2,729 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,729 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Rob
Verified Buyer
“Very impressed with their customer service. I needed some advice on how to fit a handrail part and the member of staff I communicated with was very knowledgeable and helpful. They were also able to send out the products I needed sooner than I expected. Glad to see good old fashioned customer service is still alive and kicking somewhere! 👍🏻👍🏻”
Helpful Report
Posted 1 year ago
Terence
Verified Buyer
“Good old fashioned service”
Helpful Report
Posted 1 year ago
Russell
Verified Buyer
“ID spindels were left on the web site for sale as instock even though they had been discontinued and only had 2 of these stair spindels in stock. I was given the option of ordering these at a price of ÂŁ 30.50 plus VAT each instead of ÂŁ6.50 each All a bit devious.”
Helpful Report
Posted 1 year ago
Alison
Verified Buyer
“Product was great quality,value and style. Really well packed and efficient delivery service.”
Helpful Report
Posted 1 year ago
Lewis
Verified Buyer
“Excellent as always”
Helpful Report
Posted 1 year ago
Gerald Smith
Verified Buyer
“..........”
Helpful Report
Posted 1 year ago
Martin
Verified Buyer
“Good service. Have used Jackson Woodtyrners quite a bit this year and they have always been very helpful. Products arrive when stated.”
Helpful Report
Posted 1 year ago
GRAHAM
Verified Buyer
“Great fast friendly service”
Helpful Report
Posted 1 year ago
Penny
Verified Buyer
“Excellent product, beautifully made. Let down by delivery company as they said they couldn’t access home when I was in all day but contacted Jackson’s wood turners company who were responsive, apologetic and sorted immediately. Delivery rearranged for next working day. Ordered 2.12.24. Delivery expected 6.12.24. Arrived 9.12.24”
Jackson Woodturners 5 star review on 22nd December 2024
Helpful Report
Posted 1 year ago
Dik
Verified Buyer
“One set of the short screws came with a different type of head which did not match the other crosshead screws. Hope you can check out your existing stocks.”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“Quality product at competitive price. Extremely well packaged to avoid any chance of courier damaged. Well done!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Spindles we’re all perfect, no defects and very quick delivery”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Easy to order, fast delivery and well wraped and protected, highly reccomended company. Thank you.”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“I bought a handrail with end scrolls and brackets. Arrived on time, well wrapped and undamaged. I'm happy with all of it, and if i ever need another I would go straight to Jackson Woodturners”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Handrail delivered promptly and well wrapped. Handrail was of good quality and solid construction. It looks great on my stairs. Would definately do business with Jsckson Woodtirjers again.”
Helpful Report
Posted 1 year ago
Nick Pearce
Verified Buyer
“After searching for this product and viewing several other supply websites JW looked the one to choose.”
Helpful Report
Posted 1 year ago
Gary Browning
Verified Buyer
“Just had another order delivered from Jackson woodturners, great service, easy to use website made ordering easy, and customer service was super efficient when I needed them.”
Jackson Woodturners 5 star review on 18th December 2024 Jackson Woodturners 5 star review on 18th December 2024 Jackson Woodturners 5 star review on 18th December 2024
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“Very easy and straightforward to deal with. Quality products”
Helpful Report
Posted 1 year ago
Jubel
Verified Buyer
“From start to finish simple easy process”
Helpful Report
Posted 1 year ago
Michelle
Verified Buyer
“Lovely addition to our handrail and matches perfectly with the rest of our decor”
Helpful Report
Posted 1 year ago
Jackson Woodturners is rated 4.8 based on 2,729 reviews
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