Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.78

4.8 Rating 1,789 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 1,789 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 10th May 2024

Adrian

Jackson Woodturners 5 star review on 2nd May 2024

Debbie

Jackson Woodturners 5 star review on 25th April 2024

Kornel

Jackson Woodturners 5 star review on 3rd April 2024

Patrick

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service but disappointed at the cost of delivery £15 was very expensive but other than this can't fault it. Excellent product and just what I was looking for”

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Posted 8 years ago

“Fitted the material today and all was of decent quality, the only issue I found was the poor quality of screw in the mopstick handrail brackets Will definatly be using you again”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Well satisfied with the produce,but considered the cost of packing and postage expensive.”

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Posted 8 years ago

“Superb prices. Ability to choose a delivery date was bonus, but would've liked confirmation my order had been dispatched. Would definitely buy from again.”

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Posted 8 years ago

“I have only given good for the facts, as follows, I have no bad comments on Jackson Woodturners because they have been very helpful and friendly. My complaint is with the standard of The Burbidge Stairs parts, The Newel Base is a different colour than the other 2 pieces and is badly gouge near the top on one side, I will have to try and stain this item, but it cannot be filled in because that will make it look worse. So that is the cause of my comments. Regards Mrs O Ramshaw”

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Posted 8 years ago

“A hassle free purchase. Goods ordered on line and were delivered on the date requested. Order all correct and product good.”

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Posted 9 years ago

“My review would have been 5 star but for the fact that Jackson's have been very badly let down by their carriers TNT who firstly lost the parcels and then when they found them failed to deliver on the morning of the next working day as they had promised. Jackson Woodturners have given superb service, their website is good and easy to use, ordering on line was simple and efficient. when I rang to chase my goods they were very courteous and efficient. They dealt with the transport companies mess up, ringing back when they said they would to keep us fully informed. The goods themselves are excellent quality. Highly recommended.”

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Posted 9 years ago

“Nice looking handrail very pleased”

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Posted 9 years ago

“Ordering-easy product excellent- Delivery very quick but I felt the delivery charge was ott”

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Posted 9 years ago

“Item delivered in good condition but not on date specified in website.”

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Posted 9 years ago

“The products were fine. The Delivery company not so good. The driver went to the wrong property who, unusually, were at home & they re-directed the driver. The mistake was made by the Delivery company who used the wrong address. The parcel had the wrong address on the Delivery company's label & the correct address on the other side using Jackson's invoice.”

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Posted 9 years ago

“A really quick and efficient service and a good quality product. I am very pleased with my stair rails and fittings and was impressed that they gave me a refund on the delivery charges for a small item.”

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Posted 9 years ago

“my initial opinion of customer services was that they are a bit abrupt however when i made an additional second order and I spoke to a different person (luke) who was most helpful and went out of his way to get my order to me before xmas. so well done Luke...”

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Posted 9 years ago

Jackson Woodturners is rated 4.8 based on 1,789 reviews