Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,105 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Tell us how Jackson Woodturners made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product , great price. I'm really happy. Thankyou guys.”

Helpful Report

Posted 2 years ago

“Great service and helped me find solution to the problem I had.”

Helpful Report

Posted 2 years ago

“Very good product u fortunately EVRI let you down”

Helpful Report

Posted 2 years ago

“Lovely Oak Handrail and fixings, definitely the best place to buy , great customer service too!”

Helpful Report

Posted 2 years ago

“Been using Jackson woodturners for a couple of years now and never had any problems. The stair parts are always great quality and would highly recommend”

Jackson Woodturners 5 star review on 2nd December 2023

Helpful Report

Posted 2 years ago

“Easy to use site. Communication re delivery time excellent. Securely packaged arrived on time. cFirst class items and service throughout”

Helpful Report

Posted 2 years ago

“Good price & delivered when they said. Few damages on delivery but putting that down to courier as it was well packaged. Decent quality products but slight bows on longer lengths. Few factory gouges in handrails & newels & some primer runs which added a few hours extra of prep work prior to painting but all round, good experience”

Helpful Report

Posted 2 years ago

“EXCELLENT PRODUCT”

Helpful Report

Posted 2 years ago

“Quick delivery and great product.”

Helpful Report

Posted 2 years ago

“Spindles top draw for oak fitting them this weekend already put Danish oil on them come up brilliant 👏”

Helpful Report

Posted 2 years ago

“Excellent service. Bent over backwards to accommodate my request, very happy thank you.”

Helpful Report

Posted 2 years ago

“Good products at competitive prices, but some issues with the shipment; one package out of 3 was returned by the courier to Jacksons for some unknown reason and one item was missing from the original shipment. This was quickly resolved by Jacksons but did delay my progress”

Helpful Report

Posted 2 years ago

Good morning Nigel, Thank you for your kind comments regarding Jackson Woodturners. On behalf of the couriers, please accept our apologies regarding the delays, however I am pleased that our staff resolved the issues quickly.

Posted 2 years ago

“Overall good but the the couriers let you down by being a day late and costing me time I won’t get back. The oak spindles were slightly to big or the housing in the rails were too small. Either way, a leading edge had to be put on the the top and bottom of each spindle! Not the end of the world but again, it cost me time!”

Helpful Report

Posted 2 years ago

“Lovely product, great service.”

Helpful Report

Posted 2 years ago

“All delivered on time”

Helpful Report

Posted 2 years ago

“I purchased a stair handrail. The product was exactly as described, beautiful Ash, very pleased. It was easy to make the order and it arrived earlier than expected, extremely well packed and protected. Can't wait to see it in situ.”

Helpful Report

Posted 2 years ago

“You as a company are really good but dx delivery are absolutely shocking”

Helpful Report

Posted 2 years ago

Good morning, We appreciate your feedback. We always strive to work with our couriers to achieve timely deliveries, although there are times when the courier is unable to deliver for one reason or another. We will continue to monitor their effectiveness moving forward. Once again, thank you for the positive feedback regarding Jackson Woodturners.

Posted 2 years ago

“Great service. Easy to order. Items arrived quickly”

Helpful Report

Posted 2 years ago

“Staff very friendly, helpful and knowledgeable.”

Helpful Report

Posted 2 years ago

“Exactly what I needed 👍”

Helpful Report

Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 3,105 reviews