Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,961 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a made up kit to refurb stairs and landing , the advice was given to me what to purchase over the phone . Found that once all was fitted things dont quite match . The newel caps are polished oak and lighter than the newels and rail, the newels are a different grain and are darker than oak rails and caps . Had to use two shades of stain to try and match up , which now looks close but will never match newels and rails as the indifference in wood grain and finish .”

Helpful Report

Posted 10 years ago

“I ordered over the phone and was given advice as to what I should order. I decided what I wanted and paid far less for it than I had budgeted to! The items arrived quickly and very well packaged. The quality of the product was far better than I was expecting and overall I am very pleased indeed with the service and quality of what they sell. i would recommend them to anyone looking for items they can supply.”

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Posted 10 years ago

“The guys at Jackson were incredible! They helped me put together my order over the phone, giving excellent advise on the best combination of parts for the staircase, and gave advise on fitting. My order arrived promptly and the quality was excellent.”

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Posted 10 years ago

“I bought oak handrail and once twisted square spindles . The service was execelent the product is superb and it looks fabulous . I had the handrail and spindles fitted by Steve Mawson Joinery. He was pleasant, fairly priced and did a great job which I cannot fault. I bought the asimetric safety handrail shape and am over the moon with how well it fits your hand. Thank you so much Jacksons I would recommend you to everyone! Bob”

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Posted 10 years ago

“The item I purchased was exactly what I wanted at a good price and delivered on time.”

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Posted 10 years ago

“Very helpful and very quick delivery. Very happy with the products.”

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Posted 10 years ago

“great company to deal with . good price , friendly staff and brilliant delivery”

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Posted 10 years ago

“Good friendly and helpful on the phone. Everything arrived in perfect condition and on the day I requested.”

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Posted 10 years ago

“Fantastic staircase spindles and post rails. Very pleased. Will use again.”

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Posted 10 years ago

“A quick delivery, quality good with only one minor issue which was sorted out straight away. Will use again for next stair replacement.”

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Posted 10 years ago

“ordered a pigs ear oak handrail excellent finish and prompt delivery”

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Posted 10 years ago

“Great service with telephone reception having a good knowledge of products meaning the right materials were delivered on time. Highly recommend.”

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Posted 10 years ago

“The cast iron spindles I bought arrived very promptly and look great. very reasonably priced. I was a little disappointed that they couldn't be cut to my required length”

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Posted 10 years ago

“The product was good the customer service was not good. The guy on the end of the phone was happy that he could get on their web site so why should I be ringing to tell him I had a problem. He didn't even ask basic questions sich as what operating system I was using.”

Helpful Report

Posted 10 years ago

We are very sorry that you had difficulties ordering with us. As we did try to explain over the phone, there were no problems with the website at the time of the call. Unfortunately we are not in the position to help fix customers own home computers or help them with their internet providers remotely. Jackson Woodturners

Posted 10 years ago

“Easy ordering process and call soon after to confirm delivery date. Messages received on delivery day confirming time slot. Well packaged, thanks looks good,”

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Posted 10 years ago

“I was very pleased with the service, the packaging of the rails for transporting, and the quality of the goods as described on the internet. D.M. COVENTRY.”

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Posted 10 years ago

“Service is always quick and efficient”

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Posted 10 years ago

“Quality of product and packaging was excellent. Looks exceeded my expectations as I only had a web photo to go by and would highly recommend this product. Delivery very quick and in the allotted time. Overall 5 star rating.”

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Posted 10 years ago

“Very pleased with the product (stair handrail), the packaging, and the speed of delivery. Since attaching the handrail, I have ordered oak caps for the knoll posts. Highly recommend the company.”

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Posted 10 years ago

“Excellent service and speedy delivery”

Helpful Report

Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 2,961 reviews