Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,098 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class customer service.”

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Posted 2 years ago

“Delivery and service are great. I did mistake in deliveries and and they were able to deliver earlier when I requested. Responses were quick and material was spotless. I will use them again.”

Jackson Woodturners 5 star review on 31st July 2024

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Posted 2 years ago

“Excellent service. Not their fault that a parcel went missing but they sent a replacement straight away.”

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Posted 2 years ago

“All went very smooth from start to finish spindle came in a nice cardboard tube very well protected. I shall use them again if I require any more.”

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Posted 2 years ago

“Great value for money, and I am delighted with my new handrail”

Jackson Woodturners 5 star review on 29th July 2024

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Posted 2 years ago

“Prompt service, quality products”

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Posted 2 years ago

“Fast efficient and delivered exactly as described.”

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Posted 2 years ago

“Reasonable price Well packaged”

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Posted 2 years ago

“Great supplier for our new staircase. Well worth travelling from Oxford to Sheffield visiting showroom for this 'one off' purchase. Very helpful staff with great service once order was placed & efficient delivery.”

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Posted 2 years ago

“Excellent quality and customer service. Would highly recommend”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Quick Delivery , great quality and fit .”

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Posted 2 years ago

“Handrail brackets very good quality,good price ,and delivered on time top marks for this company”

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Posted 2 years ago

“Items received (but not used yet). First line of the address was missed off but the PO coped. They match what I had used before.”

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Posted 2 years ago

“Stylish product and creates a great look however grub screws aren't robust and can easily be cross threaded or over tightened loosing them into the foot. Biggest issue though is £24 delivery charge whether you're ordering 3 or 30, really needs explaining, not acceptable.”

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Posted 2 years ago

“I have ordered a couple of times from them now. The oak I've ordered looked of the highest grade. Items come wrapped very well. Did have an problem fitting the oak spindle's into the hand & base rails as the fit was super tight almost causing the rails to split. Had to chamfer them all to to go in. I did have an issue with the courier service they used. I spoke to one of the team & asked for my items to be put at the back of my property which had easy access. But as I arrived home the items were placed outside my front door I plain sight for anyone to see, & the items weren't small.”

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Posted 2 years ago

“Materials arrived quickly and very well packaged”

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Posted 2 years ago

“Excellent customer service, I was able to bring the delivery date forward without any questions which helped me out greatly.”

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Posted 2 years ago

“Excellent and efficient service. Great quality product received. Thank you”

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Posted 2 years ago

“great customer service and great prices very satisied with my order excellent”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 3,098 reviews