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Jackson Woodturners Reviews

4.8 Rating 2,732 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,732 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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David
Verified Buyer
“Excellent service. The items were so well packed. All parts cut, fitted and painted.....looks just great.”
Helpful Report
Posted 10 years ago
MARK
Verified Buyer
“Overall very helpful and religious that there are no errors or shortages”
Helpful Report
Posted 10 years ago
Phil
Verified Buyer
“Fast efficient service. Good quality products from all the main manufacturers. Excellent supplier. Phil. Woodcraft Products Manchester.”
Helpful Report
Posted 10 years ago
Linda
Verified Buyer
“very pleased with my order of white oak stair spindles and parts,lovely wood , all of order arrived within two days , excellent value and delivery.”
Helpful Report
Posted 10 years ago
Jim
Verified Buyer
“The handrail was excellent quality and delivered bang on time. Very pleased.”
Helpful Report
Posted 10 years ago
KEVIN
Verified Buyer
“Very helpful and informative on the phone, quality products and first class service, many thanks.”
Helpful Report
Posted 10 years ago
Sukhpal
Verified Buyer
“Ordered Fusion Oak Handrail kit excellent product and price as bought at a discount !!”
Helpful Report
Posted 10 years ago
Kevin
Verified Buyer
“Excellent service...i returned one item as not required and it was dealt with very well.”
Helpful Report
Posted 10 years ago
Andrew
Verified Buyer
“I have used a number of staircase suppliers in the past and to be honest the quality and the price are unbeatable . I will be using you again for all my other works in the near future, great service highly recommend thanks.”
Helpful Report
Posted 10 years ago
John
Verified Buyer
“Excellent service quick delivery. Most definitely use again.”
Helpful Report
Posted 10 years ago
Terrance
Verified Buyer
“I'd never bought a stair case before and did call them quite a few times with queries, and found them to be most helpful and understanding. Very prompt despatch and speedy delivery. Most reasonable carriage charges and finally beautifully made products. What more could you ask. 100% recommendation. Thank you”
Helpful Report
Posted 10 years ago
K J
Verified Buyer
“Oak Newel Post Cap. Absolutely Excellent Product. Speedy service, very good price”
Helpful Report
Posted 10 years ago
Lukas
Verified Buyer
“Professional service ,fast delivery”
Helpful Report
Posted 10 years ago
Hilary
Verified Buyer
“Excellent value, and service. Really fast delivery and the cheapest price for identical goods on any other site. Thankyou”
Helpful Report
Posted 10 years ago
VANZYL VAN
Verified Buyer
“Great service, great product!”
Helpful Report
Posted 10 years ago
Moyra
Verified Buyer
“The stair rail arrived in the agreed time and communication was clear and fast. Most importantly the rail is a lovely piece of Oak and beautifully turned. A lovely piece of craftsmanship to finish our staircase. Thanks.”
Helpful Report
Posted 10 years ago
Lawrence
Verified Buyer
“I bought three lengths of the "pig's ear" handrail in hardwood. Excellent quality and finish. Sadly two of the lengths were damaged in transit; but Jacksons replaced them promptly. Very happy with the service.”
Helpful Report
Posted 10 years ago
Sean
Verified Buyer
“Excellent service . Fast delivery and quality products.”
Helpful Report
Posted 10 years ago
Richard
Verified Buyer
“I have dealt twice with Jackson Woodturners and found them to have excellent communications and fast delivery, product quality is first class and at a very competitive price. highly recommended, Richard Crewe”
Helpful Report
Posted 10 years ago
Colin
Verified Buyer
“Ordered 'white primed' newel posts. In fact they are not white primed. They are coated in a yellowish oil based paint which requires re-priming with an oil based primer. Failure to do this results in all the paint peeling off, as we discovered to our cost. We keyed the posts with sandpaper and used 3 coats of wood primer. All the paint peeled off. When I contacted Jackson they clearly couldn't care less, telling me that it tells you to use an oil based primer on the product page on the website. In fact it does not - it states that the newel posts "are ideal as they come already primed". When I pointed this out they said it was 'common knowledge', which is ridiculous. If a thing is primed, it should be primed, not covered in a coating that means you have to re-prime everything. They were also quite unhelpful when I contacted them about an issue we had during installation. I spent a lot of money with them but I am extremely disappointed and would never use them again.”
Helpful Report
Posted 10 years ago
Jackson Woodturners is rated 4.8 based on 2,732 reviews
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