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Jackson Woodturners Reviews

4.8 Rating 2,732 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,732 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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SHAUN
Verified Buyer
“Excellent service, very helpful and quick delivery.”
Helpful Report
Posted 9 years ago
Andrew
Verified Buyer
“Great service,good communication, fast delivery.”
Helpful Report
Posted 9 years ago
Donna
Verified Buyer
“Very impressed with quality and value of good purchased. Also delivery was excellent arriving exactly on time on the day requested. Would definitely order more items in the future”
Helpful Report
Posted 9 years ago
David
Verified Buyer
“Very good service lady contacted me to ensure my order was correct, she advised about what I needed and adjusted the order to suit. I would recommend this company and would use again .”
Helpful Report
Posted 9 years ago
Sally
Verified Buyer
“Remarkably quick delivery and a beautiful, high quality product when it arrived. Two thoughts, I couldn't check out through paypal from ordering on my phone - the page seemed buggy, so ended up using my card (which was fine) and perhaps some fitting instructions would have been useful. As it was, a quick google found me the information I needed. Will definitely use again.”
Helpful Report
Posted 9 years ago
Steve
Verified Buyer
“The order for white oak stair components went through smoothly, as did delivery at a decent. price. Experience spoiled by poor after sales service. Despite phone calls, then an email to sales, saying I need some oak buttons to finish the newel posts (as I did not realise they were not included), I have not had a response. I dealt with Luke who was helpful with advice pre order, but had not followed up my request for buttons (said he would ring back). No response from email to sales either. Products are good but after service is an important part of buying specialist goods.”
Helpful Report
Posted 9 years ago
Kirsty
Verified Buyer
“Excellent service at Jackson Woodturners, good value for money. Having already placed an order and then realising we needed to change something on the order they were quick to amend this and the difference was refunded the same day! The only slight let down was the delivery service hence 'Good' and not 'Very Good', it was a Tuffnells delivery Lorry and the 2 guys were a little rude, the lengths were 3.6m long and I am a young female unable to carry these by myself and they weren't allowed in the property so it made things a little difficult.”
Helpful Report
Posted 9 years ago
Craig
Verified Buyer
“Excellent service”
Helpful Report
Posted 9 years ago
Christine
Verified Buyer
“Great quality at very reasonable price. Delivered soon after order. Would definitely buy from Jackson's again. My builders were impressed and may well buy, too. "Housemover"”
Helpful Report
Posted 9 years ago
Martin
Verified Buyer
“very easy to use web site , good prices , good product, will use again regards martin”
Helpful Report
Posted 9 years ago
V
Verified Buyer
“Excellent customer service, Luke talked me through any fitting issues, all was so smooth and so quick,, 10/10”
Helpful Report
Posted 9 years ago
Eleanor
Verified Buyer
“Products were excellent packaged and delivered quickly. A little more communication about when it was actually being processed and shipped would have been better but overall excellent and would recommend.”
Helpful Report
Posted 9 years ago
RYAN
Verified Buyer
“Great service, quick and accurate delivery..! And a bit of discount always a good deal.. Many thanks guys will be reordering more soon”
Helpful Report
Posted 9 years ago
Dean
Verified Buyer
“Great customer service, very straight forward and easy to deal with. Beautiful product, great quality!! Very happy!!”
Helpful Report
Posted 9 years ago
PETER
Verified Buyer
“Rang and had a good conversation answering my queries. Material then arrived a couple of days later. Really helpful & quick. PG”
Helpful Report
Posted 10 years ago
ANDREW
Verified Buyer
“very good fast and efficient service. The product ordered came when they said it would be delivered.”
Helpful Report
Posted 10 years ago
Jack
Verified Buyer
“Ordered items on Tuesday with a request to have them delivered on Friday which they did. Ordered 30 spindles but found 31 in the box. Not sure if it was intentional or not but the extra spindle came useful as found another spindle that was slightly damaged. The quality of the hemlock spindles and the base rail I ordered is superb. Now all installed and waiting to be painted. Highly recommended”
Helpful Report
Posted 10 years ago
Rebecca
Verified Buyer
“Fantastic quality and great service- would definitely recommend”
Helpful Report
Posted 10 years ago
R
Verified Buyer
“Good service good price and good looking oak spindles will use Jackson Woodturners again thanks”
Helpful Report
Posted 10 years ago
Kate
Verified Buyer
“Pleased to have tracked this item down however the postage charge was too much in my opinion.”
Helpful Report
Posted 10 years ago
Jackson Woodturners is rated 4.8 based on 2,732 reviews
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