Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.78

4.8 Rating 1,765 Reviews

96 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 1,765 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 25th April 2024

Kornel

Jackson Woodturners 5 star review on 3rd April 2024

Patrick

Jackson Woodturners 5 star review on 2nd April 2024

Edd

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product but really slow delivery considering the cost”

Helpful Report

Posted 1 year ago

“Delivery of items was spot on time & great price 👍 only minor gripe would be the join on 3.6m length 3/4 up the handrail has a join which goes from a slight knot to nothing so its visible, being a master crafts man carpenter and joiner I notice it all the time other than that lovely piece of oak.”

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Posted 1 year ago

“Nicely finished handrail”

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Posted 1 year ago

“Bought spindles look great good service quick delivery”

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Posted 1 year ago

“Products very good quality, our primed spindles were very well covered and almost could get away with not painting them. Quick delivery, my only quibble is packaging. One spindle box was badly damaged, we didn’t report it as we had ordered a few extra spindles so the damaged ones we didn’t need and we were in a rush to fit the bannisters. They could be protected by a thin wooden board layer under the cardboard, as couriers are never careful with their loads and this would reduce damages. Also little chips throughout the primes spindles, so maybe look at wrapping each spindle in the tissue sheets not just a few throughout the boxes. Can’t fault the products in terms of quality though, we’ve had lots of compliments on the new bannisters. Would use this company again.”

Helpful Report

Posted 1 year ago

“Excellent product. Order acknowledgment and delivery notifications were confusing as the online shops for 'Jacksonswoodturners' and 'simplystairparts' are not cleanly separated - and you get different information from the two systems.”

Helpful Report

Posted 1 year ago

“Excellent spindles, easy to order items from your website. The only downside to the whole service was the delivery. I had an email confirming my chosen day of delivery and on that day I was tracking it's progress but suddenly it stopped a couple of calls before mine. I emailed your chosen courier but they never replied with an explanation. My order was delivered the following day. The driver could not give me an explanation what had happened the previous day.”

Helpful Report

Posted 1 year ago

“Good quality product welll packaged and delivered as expected but a little pricey”

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Posted 1 year ago

“The mop stick rail purchased was of good quality and reasonably priced. The fittings were very good and well packaged to ensure they were not damaged in transit. All fitted perfectly. The only slight aberration was the delivery company was not able to deliver on the allotted day, and had I not phoned them they would not have bothered to let me know, so a day spent in for no reason and the need to stay in the following day. Not a direct fault of Jackson’s but did marr the whole experience.”

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Posted 1 year ago

“ordered it one day. got it on the following with zero delay”

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Posted 1 year ago

“Order on line but made an error. However customer services sorted it out,no problem. Job went well but I ordered far to many spindles by mistake and did not realise until well after the returns policy agreement allowed. No problem they still gave me a refund. Good service and product.”

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Posted 3 years ago

“Ordered 4 wall Patrice's , item is great but postage & packing cost are horrendous . £15 for a parcel that would cost less than £5 by Royal Mail”

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Posted 7 years ago

“Easy to order, payment simples & parts game when stated and delivery instructions adhered t, would recommend thanks Will”

Helpful Report

Posted 7 years ago

“Ordered online some handrail brackets that in other stores appeared to be impossible to find. The delivery was quick, on the day and time agreed, the products were immaculate, properly wrapped and boxed. The delivery cost is too expensive in my opinion, however I will consider to shop again here if necessary”

Helpful Report

Posted 7 years ago

“Helpful and competent advice at all times.”

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Posted 7 years ago

“Quick delivery and nice service. Part of my order arrived damaged but they quickly arranged for a replacement. I would recommend this company.”

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Posted 7 years ago

“Telephone ordering and delivery very efficient .Product met expectations .Had a little difficulty with website .”

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Posted 7 years ago

“Used your company several times. Am happy with the product but struggle navigating around your website so normally have to phone up to place an order.”

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Posted 7 years ago

“Service was great with very polite staff . My items were delivered when they said and at a reasonable price. Well packaged for protection. Its a shame that whoever packed the 4.2 metre handrail didn't check it first, it is warped and twisted, not sure if it is usable or just an expensive piece of firewood.”

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Posted 7 years ago

“Good products, slightly more expensive on some items than other suppliers.”

Helpful Report

Posted 7 years ago

Jackson Woodturners is rated 4.8 based on 1,765 reviews