Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Jacks Garden Store Reviews

4.9 Rating 644 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

4.9

Based on 644 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

Write Your review

Tell us how Jacks Garden Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jacks Garden Store 5 star review on 8th January 2023

Jacks Garden Store 5 star review on 10th July 2022

Jacks Garden Store 5 star review on 10th July 2022

Jacks Garden Store 5 star review on 28th June 2022

Jacks Garden Store 5 star review on 15th April 2022

Jacks Garden Store 5 star review on 2nd September 2021

Jacks Garden Store 5 star review on 26th August 2021

19

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very pleasant and prompt company to deal with. Had an issue with lack of in stock item when ordering and it was all sorted out very quickly, efficiently and amiably by the company. Love my new furniture and I’m delighted all round with the whole experience.”

Posted 4 years ago

“The item was delivered very quickly, especially considering the impact of the virus outbreak. Really happy with the service. They don't just sell things. They respond to my queries very quickly and nicely. Highly recommended.”

Posted 4 years ago

“Thank you for the wonderful service we received nothing was too much trouble very helpful and polite, Jo was lovely to chat to. Delivery was quick. Would definitely use this company again.”

Posted 4 years ago

“Good communication from Jo, great product at a good price!”

Posted 4 years ago

“I have just bought a chiminea and we love it, I dealt with joanna who was more than helpful and kind. I received a letter and a little fridge magnet which made me smile. In these dark times it's nice to deal with such lovely friendly people especially when we cannot go out shopping and doing the things we take for granted. The service was brilliant and my delivery was fast, I will most definitely be shopping here again without a doubt. Thankyou for your great service and happiness 😀😀”

Posted 4 years ago

“Fantastic customer service. Understandable delays with delivery at the moment but actually arrived quicker than we expected and the playhouse we ordered is of such high quality. Really happy.”

Posted 4 years ago

“From the first phone call to place my order all the way through to delivery everything was dealt with extremely well and I was treated with very friendly by jo. Would only be to pleased do deal with them again.”

Posted 4 years ago

“Great service from the initial call to Jo to enquire about availability, the delivery on the estimated delivery date, the quality of the Chiminea, and the friendly follow-up thanking for my order. Fabulous experience and will certainly use again.”

Posted 4 years ago

“Highly recommend Jacks Garden store . I'm living in Ireland and order a cube set for the garden I found them to be so helpful every step of the way. And had the best price for the brand I was buying.”

Posted 4 years ago

“Absolutely fantastic customer service, order arrived quicker than anticipated - we did experience a couple of hiccups with the website but was quickly resolved by Jo the next day. Highly recommend.”

Posted 4 years ago

“I have been very impressed by the clarity, honesty and responsiveness of Jacks Garden Store. My order was for a garden summerhouse during the CV-pandemic and everything was delivered when and as promised. The query I had was quickly and easily answered for me. Happy to recommend.”

Posted 4 years ago

“When we phoned before ordering Jo was extremely helpful. Our table and chairs arrived very quickly and we are very pleased with the quality.”

Posted 4 years ago

“Fast delivery, pond very quick and easy to put together”

Posted 4 years ago

“excellent service Thank you. Arrived in a timely fashion, even in these uncertain times. Very pleased with the table and chairs.”

Posted 4 years ago

“Can't praise this company enough, Jo was extremely helpful on the phone. I placed an order for a Lasita Maja log cabin on the monday and it was delivered thursday the same week. Best price i could find on the Internet too. Fantastic service.”

Posted 4 years ago

“Jacks Garden Store went above and beyond with my order- calling stockists to check the garden furniture I was wanting was in stock etc. Jo was particularly lovely in sorting out a financial issue I had too. Communication was superb (especially given it was during the Covid19 days). The furniture is perfect and I wouldn’t think twice of going anywhere else if I needed anything for the garden. A reliable, trustworthy and credible company!”

Posted 4 years ago

“A very friendly, fast and efficient service, thank you and I will not hesitate using your business for future purchases when required”

Posted 4 years ago

“Very good service from ordering to delivery. Very pleased with our purchase. Will definitely order from them in the future.”

Posted 4 years ago

“Brilliant; taking into account the current (COVID-19) situation that was starting to develop in the UK at the time of ordering, and so affect supplies. The company were very good and contacted me to discuss unavailability of said items, and suggest alternatives that were available. I received the items agreed in the required time.”

Posted 4 years ago

“Excellent service, very competitive price, goods arrived very quickly. Well done Jacks!”

Jacks Garden Store 5 star review on 8th April 2020

Posted 4 years ago

«
1
2
...
8
9
10
11
12
»

Jacks Garden Store is rated 4.9 based on 644 reviews