Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 653 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Jacks Garden Store 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my little shed - great quality, quick delivery and competitive price. Very happy. Thanks!”

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Posted 1 month ago

“Beautiful garden bench as a memorial for a dear horserider friend. Delighted with the transaction. We fixed two of her horse's shoes to the sides, and a plaque to the back. We will remember her........”

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Posted 1 month ago

“Product delivered by helpful driver and on time”

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Posted 1 month ago

“Great quality and service, Jo was very helpful and made sure my wife’s surprise was delivered on time cant thank her enough Thanks Jo and jacks garden centre 👍”

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Posted 5 months ago

“The product I ordered was out of stock and I was contacted the next day and offered a solution/replacement. I have now received the product and I am very happy with the quality, exactly what I wanted. The customer service was exceptional. I was very impressed with how quickly my emails were dealt with.”

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Posted 5 months ago

“I really couldn't express how good jack's garden store are I dealt with Joanne who was always there and went to hat extra mile please look them up they are perfect”

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Posted 5 months ago

“I had my eye on an arch which was out of stock, when I rang to ask for details, Jo couldn't have been more helpful keeping me informed as to its availability and when and how I could order the product. The process was simple and the customer service of the highest standard. Thank you.”

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Posted 6 months ago

“Everything from time of order excellent:- Item price Communication Delivery Actual item. No complaints at all”

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Posted 6 months ago

“Found Jack’s to be very professional and my order was dealt with very quickly. Jo was most helpful in getting me exactly what I wanted and buyer/seller communication was great. Excellent service all round. Thanks a lot. Mike N”

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Posted 6 months ago

“Excellent comms and service. The product was 1st class too”

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Posted 6 months ago

“Thank you Jacks garden store. Purchased a garden arbour. From first contact to end Jo kept me updated. When it was delayed ny a few weeks I was offered a full refund. Glad I didn't take it. So happy with purchase and alot cheaper than my local garden centre. Thanks again Jo for all you help and updates. Great company to buy from.”

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Posted 6 months ago

“I did a lot of research into finding the correct garden furniture for my wife anf I to use, due to out frequent inclementt weather I did not want a steel one becayse of the issues with rust and the degradation of external furniture that comes with steel frames, I saw the anthracite coated aluminium garden set at Jacks Garden Centre on the web so I decided to call Jo Hazelton to go through the garden set to ensure all was exactly as advertised, Jo was more than happy to help even contacting the manufacturers to alay any fears that I had which was very pleasing, so I ordered the Royalcraft Sorrento 4 Seater Round Black Recliner Set and a parasol, Jo advised me of the size of the parasol to suit the set, the furniture was delivered 7 days later as promised all intact, the reclining chairs were fully assembled and very comfortable to sit and recline on, I had to attach the legs to the table which took about 30 minutes to set up easily and correctly, you get what you pay for and I can recommend this product to anyone who wants quality and this together with the professional service you get from Jo and Jacks Garden Centre.”

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Posted 6 months ago

“So happy with my purchase and will be back. Fast delivery and great customer service”

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Posted 6 months ago

“Excellent service fast postage good prices and marvellous after sales support, would definitely recommend to anyone, thanks to all the staff for their help especially Joanna.”

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Posted 8 months ago

“Thrilled with my gazebo. Good quality and good value. Really nice people to deal with.”

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Posted 9 months ago

“Amazing customer service. Great communication. Good products.”

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Posted 9 months ago

“I was advised to use this company as their products and services are excellent. This service is truly customer focused and always goes the extra mile. I love my new arbour which takes pride of place in my garden and I plan to make good use of it for years to come. Thank you so much highly recommend this company.”

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Posted 10 months ago

“Such wonderful customer service! First class!”

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Posted 1 year ago

“Quick delivery, great price , great product.”

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Posted 1 year ago

“Excellent service from start to finish, speedy delivery at a fair price”

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Posted 1 year ago

Jacks Garden Store is rated 4.9 based on 653 reviews