Jacks Garden Store Reviews

4.9 Rating 657 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Jacks Garden Store 5 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sevice, the patio heater was damaged on delivery but one phone call and the replacement arrived the next day.”

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Posted 11 years ago

“Bistro Table & two chairs: Very prompt delivery on a product that was very competitively priced. A chair was found to be damaged on unpacking and was replaced within 48 hours. Excellent service at an excellent price.”

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Posted 11 years ago

“I bought a garden swing arbour, the purchase was straight forward, and comunication was excellent, the driver phoned me, and i asked him to unload it into the garden, as i'd left the gate open for him, very friendly professional service. Thank you very much.”

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Posted 11 years ago

“delivery was as promised all components intact delivery driver took time to take our purchase through to our back garden thank you”

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Posted 11 years ago

“They were helpful in every way”

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Posted 11 years ago

“Just what we needed in a small garden, to store items. Would suggest that a prop on both sides to support the lid rather than the one supplied”

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Posted 11 years ago

“Item arrived on time, helpful delivery men. Good quality, would use you again.”

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Posted 11 years ago

“Very good service. Item was delivered on time when they said it would be. Will definitely order from these again.”

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Posted 11 years ago

“First class!”

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Posted 11 years ago

“the lady who took order was very helpful and friendly. the service from placing order and receiving it was excellent. Definitely a place to shop. thank you so much”

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Posted 11 years ago

“The service was very good indeed but unfortunately sll the pilot holes (as per assembly instructions) for our garden seat were missing.!”

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Posted 11 years ago

“Pretty arbour, nice quality, easy assembly and the cheapest we found”

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Posted 11 years ago

“I live in Spain and had left a message on answer machine, was called back with half hour helped greatly with the order and then kept informed on progress. Very impressed.”

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Posted 11 years ago

“Excellent Service, great communication and product was just as expected. Most certainly managed customer expectations highly.”

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Posted 11 years ago

“Excellent communication and very quick delivery. Very happy with my swing seat plus it was cheaper than anywhere else!.”

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Posted 11 years ago

“Delivery communications not quite as promised but driver very helpful. Impressed by quality of the product. Relatively easy to put together but instructions could be better.”

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Posted 11 years ago

“Very helpfull and would highly recommend to anyone else”

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Posted 11 years ago

“Product came as ordered. Good value compared with everywhere else. Took longer to arrive than expected but it didn\'t bother me on this occasion. Will order again from here.”

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Posted 11 years ago

“jacks garden store were very helpful when I bought my arbour from them last year, I will buy from them again the service was excellent. Pat Elsworthy.”

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Posted 11 years ago

“staff very helpfull over the phone when i rang”

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Posted 11 years ago

Jacks Garden Store is rated 4.9 based on 657 reviews