IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, relaxing & enjoyable shopping experience, Along with friendly, knowledgable staff. Product is brilliant. What more do you need.”

Helpful Report

(City Centre, Glasgow) - Posted 2 years ago

We're delighted you had a great IOLLA experience Darren. Thanks for this wonderful review!

Posted 2 years ago

“Best value for money out there. Very helpful customer service. Been using them for years and will continue to do so!”

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(Online Order) - Posted 2 years ago

Thank you so much for your kind words Hannah, they really mean the world to us!

Posted 2 years ago

“What a fabulous service from start to finish”

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(St James Quarter, Edinburgh) - Posted 2 years ago

We're delighted you had a great IOLLA experience Margaret. Thanks for this lovely review!

Posted 2 years ago

“Great service, fab range of styles. Lovely informal and relaxed shopping experience. I went into the store.”

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Posted 2 years ago

Hey Margaret, thank you for your review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 2 years ago

“I just love these glasses!”

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Posted 2 years ago

Hey Christina, thank you so much for your review!

Posted 2 years ago

“I've just recently purchased my 4th pair of glasses from Iolla, I have 3 pairs of prescription glasses and a pair of prescription sunglasses ❤️ such amazing quality and at a great price too. Customer service is also amazing 👏 I always recommend Iolla to friends & family ❤️”

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Posted 2 years ago

Hey Ashley! Thank you for taking the time to leave us a review. We're so glad to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“Top quality stylish glasses received swiftly. Fully recommend Iolla.”

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Posted 2 years ago

Hey John, thank you so much for your review!

Posted 2 years ago

“Great choice of specs but I actually bought the first pair the assistant brought to me. The specs arrived far quicker than expected and I'm pleased with them. I recommend Iolla for great products and service.”

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Posted 2 years ago

Hey Julie, thank you so much for your review! Hopefully we will see you again soon.

Posted 2 years ago

“Service was excellent, glasses ready on time and very pleased with the quality and style of my Adam frames, and all at a very reasonable price.”

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Posted 2 years ago

Hey Bruce, thank you for your review. We're delighted to hear that you've had a great experience with us at IOLLA!

Posted 2 years ago

“Very good pricing, well made glasses for the price and excellent service in store to check for fit. Waiting time for glasses to be sent to my house was very good too and a decent case and cleaning cloth included. Second time I’ve used IOLLA west end Glasgow can thoroughly recommend, thanks!”

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Posted 2 years ago

Hey Gavin, thank you for taking the time to leave us a review! Hopefully we will see you again soon.

Posted 2 years ago

“Very efficient staff being professional”

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Posted 2 years ago

Hey Alastair! Thank you for your review.

Posted 2 years ago

“I'm very satisfied with my new glasses, they fits perfectly”

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(St James Quarter, Edinburgh) - Posted 2 years ago

We're so pleased that you're happy with your new glasses Anne. Thanks for the lovely review!

Posted 2 years ago

“Very pleased with my IOLLA glasses seamless from trying on in shop getting measured and uploading my prescription……. Will definately be purchasing another pair 😊”

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(City Centre, Glasgow) - Posted 2 years ago

We're delighted you had a great IOLLA experience Pauline. Thanks for this lovely review!

Posted 2 years ago

“Very helpful person who looked up my last measurements.”

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Posted 2 years ago

Hey Nigel, thank you for leaving us a review!

Posted 2 years ago

“Very helpful and knowledgable staff in both edinburgh and Glasgow stores. No hidden costs makes Iolka very spiralling.”

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Posted 2 years ago

Hey Norma! Thank you for taking the time to leave us a review. We're so glad to hear that you've had a great experience with us at IOLLA!

Posted 2 years ago

“I elected to have express delivery however my glasses were not shipped in the guaranteed time frame. Luckily without having to reach out iolla refunded my express delivery charge and shipped my glasses in a 24 hour shipment so they arrived in the right timescale anyway! Really easy ordering too.”

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Posted 2 years ago

Hey Katharine, thank you for taking the time to leaving us a review! We're so glad to hear that you've had a great IOLLA experience.

Posted 2 years ago

“Love my new iolla glasses!!”

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Posted 2 years ago

Looking fantastic Ian! Thank you for taking the time to leave us a review.

Posted 2 years ago

“Friendly and professional staff when choosing new frames, being measured and when collecting. Frames are just what I wanted too.”

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Posted 2 years ago

Hey Janice, thank you for taking the time to leave us a review! We're delighted that you've had a great experience with us at IOLLA.

Posted 2 years ago

“All is perfect, thank you!”

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Posted 2 years ago

Hey Olesia, thank you for leaving us a review!

Posted 2 years ago

“Staff extremely helpful in Iolla, West George Street branch. Delighted with my frames and prescription lenses. The varifocal lenses are perfect.”

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Posted 2 years ago

Hey Lesley, thank you for taking the time to leave us a review! We're so glad that you're loving your new IOLLA glasses.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews