IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my 2nd pair of glasses with IOLLA (I had a pair of sunglasses and now gor regular ones) and I am very happy with it. Also, great customer service at the shop, helpful staff, swift service.”

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Posted 2 years ago

Hi Amanda, Thank you for your lovely review, I'm glad to hear you're loving IOLLA as much as we do! I will pass this back to our showroom team.

Posted 2 years ago

“Professional , personal service. Friendly, caring and conscientious staff.”

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Posted 2 years ago

Hi Jacqueline! Thank you for your kind review, I will pass this back onto our showroom team.

Posted 2 years ago

“Great service and great quality frames. Also got my previous frames updated with new lenses”

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Posted 2 years ago

Hello Catriona, thank you for your lovely review. I will pass this back to our showroom team!

Posted 2 years ago

“Excellent service easy no hassle”

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Posted 2 years ago

Hi Jan! Thank you for your kind words, I will pass this back onto our showroom team.

Posted 2 years ago

“Fast service. Happy with my glasses.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Alex! Thanks for this lovely review

Posted 2 years ago

“So happy with my glasses- exactly as advertised and a very good price, especially for the quality. Also there are no hidden charges unlike other websites. Recommend!!”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Orla! Thanks for this lovely review

Posted 2 years ago

“Iolla is great I highly recommend a visit”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Shannon! Thanks for this lovely review

Posted 2 years ago

“I got fun frames I actually liked, and paid a third of the price for varifocal lenses than a local optician was charging me for! The quality of the lens was not compromised by reasonable price and I am so pleased with the glasses. Thank you Iolla !!”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Hannah! Thanks for this lovely review

Posted 2 years ago

“As always Iola staff in Finnieston so helpful, efficient and very friendly. . Had to phone ‘head office ‘ & could not have asked for a friendlier & more helpful person. Gold stars all round.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Maureen! Thanks for this lovely review

Posted 2 years ago

“Great service very quick got exactly what I wanted with no fuss .”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Lesley! Thanks for this lovely review

Posted 2 years ago

“Aesthetically great shop, friendly and knowledgeable staff with a great selection of trendy & fairly priced glasses. Seamless service from start finish & delivery of my new glasses within the expected time friend. I'm likely a new customer for life!”

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Posted 2 years ago

That's so wonderful to hear Andrew! Can't wait to see you back for your next pair of IOLLAs.

Posted 2 years ago

“Very helpful staff, a nice range of frames. I was purchasing sunglasses and the lenses work well. The only issue was confusion over the order details which showed the wrong frame but this seemed to be expected and was fixed later.”

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Posted 2 years ago

Thank you for your review Tim! Sorry to hear there was some confusion with your order but glad to hear we were able to resolve this and you're happy with your new sunglasses.

Posted 2 years ago

“Everyone at Iolla is so friendly and kind and helpful!! You have a great team over there and I have had nothing but amazing experiences with each and every one of you”

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Posted 2 years ago

Thank you so much Jay! I'll be sure to let our showroom team know.

Posted 2 years ago

“Best service ever”

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Posted 2 years ago

Thank you so much Susan! Our showroom team will be thrilled to hear this.

Posted 2 years ago

“I’m happy with the price and quality of my glasses and pleased to support a Scottish business.”

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Posted 2 years ago

Thank you so much for your review Franklin!

Posted 2 years ago

“Pleasant experience with friendly knowledgeable staff. Wide choice of frames. Lenses made up to prescription and available for collection quicker than promised. Price not cheap but good value for money. Very pleased with new glasses.”

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Posted 2 years ago

Hello Donald, thank you so much for your kind feedback! I'm glad to hear you're loving your new glasses. I will pass this back onto our team!

Posted 2 years ago

“My absolute go to for glasses, I have three pairs of my normal pair now and some sunglasses and clip-on shades and recommend them to everyone. Brilliant all round and excellent value!”

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Posted 2 years ago

Hello Tim, thank you for your kind feedback! It's fantastic to hear that you're loving IOLLA as much as we do. I will pass this back onto our team. Have a great day!

Posted 2 years ago

“Friendly staff and great service, didn’t wait too long for my new glasses”

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Posted 2 years ago

Hello Carolyn, thank you so much for your kind words. I will pass this back to our team!

Posted 2 years ago

“Always amazing. Buying Iolla since day 1. Would love to see a recycling program for used glasses that also rewards loyal customers.”

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Posted 2 years ago

Hi Alessandra, thank you for your kind words! We always consider feedback from our customers, so I will pass your suggestion onto our team. Have a great day!

Posted 2 years ago

“Great staff. GreT service”

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Posted 2 years ago

Hello Michael, thank you for your review. I will pass your kind words onto our team!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews