IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased with my glasses from Iolla. Tried a few pairs on in store in Glasgow & then ordered online which was easy once I got all the measurements done. I was really impressed with the staff in Glasgow. Attentive but not pushy & very helpful. Online experience was just an good. Would definitely come back for my next pair of glasses. So many frames to choose from and well made.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Great glasses, super cute. The colour is quite subtle and looks more blue than green irl than in the description.”

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Posted 2 years ago

Thank you for your review! Looking great in your Wallaces!

Posted 2 years ago

“Very helpful staff, easy and painless. Lovely specs, excellent value. I have already recommended it to some friends.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“New pair of varifocal sunglasses bought. Process was easy and efficient and good selection of frames to choose from.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I loved buying my new glasses from IOLLA. The help and advice given by the sales assistant was great and no hard sell (Edinburgh store).My glasses are stylist, fun and very reasonably priced. So good infact I bought two pairs. Will definitely be going back”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Bought my glasses from the Glasgow store. Staff were very friendly and helpful. Store was clean and tidy. Glasses took 2 weeks to arrive which was great.”

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Posted 2 years ago

Looking great Millie! Rocking the Murray's! Thank you for your review and glad you had a great experience with IOLLA.

Posted 2 years ago

“Great glasses, fantastic quality. Lots of compliments.”

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Posted 2 years ago

Great to hear Andrea! Glad to know you're loving your new glasses.

Posted 2 years ago

“I really love my Glasses. So quick and easy to do”

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Posted 2 years ago

Thank you for your review, so happy to hear that you had a great experience with IOLLA!

Posted 2 years ago

“Did a refresh order of some old Bruce frames and as always Iolla don’t disappoint. Great service, friendly and clear explainations. Speedy service and perfectly restored specs all at a fraction of the price new ones would have cost me. Would highly recommend!”

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Posted 2 years ago

Thank you for your review Abby! We're so happy to hear that you were thrilled with your refresh order

Posted 2 years ago

“Lovely people, lovely specs. A few more colours, please?”

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Posted 2 years ago

Hi Cecilia, thank you for your review! We will absolutely take on that feedback, keep your eyes peeled!

Posted 2 years ago

“Popped in to Edinburgh store to order a pair of glasses - great experience from start to finish. Lovely staff helped me when choosing the frames, and, again, when I went to collect them. Good communication from the company re product delivery. Very happy.”

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Posted 2 years ago

Thank you so much Muriel for your lovely review! We'll be sure to let the team in Edinburgh know how much you enjoyed your experience with IOLLA.

Posted 2 years ago

“Staff are excellent, very friendly, enthusiastic and efficient.”

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Posted 2 years ago

Thanks for your review Amanda! So glad to hear you had such a lovely experience at IOLLA!

Posted 2 years ago

“Great service, great products, great price.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Laura! Thanks for this lovely review

Posted 2 years ago

“Absolutely love all my glasses 🤓”

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Posted 2 years ago

We're delighted to hear you love your new specs Kirsty! Thanks for this lovely review

Posted 2 years ago

“Friendly staff who are extremely helpful. Glasses chosen, ordered and came in when they said they would.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Linda! Thanks for this lovely review

Posted 2 years ago

“Fantastic service, friendly staff, great designs & dog friendly too 👍”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Christine! Thanks for this lovely review

Posted 2 years ago

“I am really pleased with my glasses. I had a good experience. Staff were very helpful. Great value for money .I will definitely be back.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Angela! Thanks for this lovely review

Posted 2 years ago

“As usual high quality product, exceptional website interface, and helpful customer communication and service”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Kristopher! Thanks for this lovely review

Posted 2 years ago

“Great help from staff in shop and glasses are great also helped replace screw in older pair as well”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Ross! Thanks for this lovely review

Posted 2 years ago

“If you don’t want to pay a silly price for spectacles then this is the store for you. I wanted a second (spare) pair and they are perfect!”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Mike! Thanks for this lovely review

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews