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IOLLA Reviews

4.9 Rating 4,456 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

4.9

Based on 4,456 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 19th February 2024

IOLLA 5 star review on 5th January 2024

IOLLA 5 star review on 17th November 2023

IOLLA 5 star review on 17th August 2023

IOLLA 5 star review on 3rd June 2023

IOLLA 5 star review on 17th May 2023

IOLLA 5 star review on 29th April 2023

265

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 3 pairs of IOLLA glasses now and love them all! I really enjoy the experience of going into the shops to try on lots of pairs and the staff are always very helpful😊 Would recommend highly!”

Posted 3 weeks ago

Hey Naomi, thanks for leaving this really lovely feedback! It's so great to hear you've continually had a great experience in our showrooms. We hope to see you again soon!

Posted 3 weeks ago

“Love my new glasses! I’m used to going to the same Place, and couldn’t find a style i really loved. At IOLLA I had too many to choose from that I loved! The staff were so helpful but not pushy. I don’t normally spend as much on frames but it’s so worth it and for something you wear every day it’s a great deal! I will definitely be back!”

Posted 3 weeks ago

Hi Katie, wow what a great review! Thank you for taking the time to leave this for us, as its so great to hear you had a lovely experience in one of our showrooms. We hope you are loving your new glasses and will be back to see us again soon!

Posted 3 weeks ago

“Staff are super friendly and helpful and everything was easy and straightforward”

Posted 3 weeks ago

Thanks for taking the time to leave us this review Laura! It is really lovely to hear you had such a pleasant time in our showroom!

Posted 3 weeks ago

“Fantastic help and support from the Iolla team in Edinburgh. Not my first pair of Iolla specs (probably my 8th) - the styles are cool, the choice is amazing...and the prices are fantastic, particularly for those of us who wear varifocals. Highly recommend!”

Posted 3 weeks ago

Hey Louise, what a lovely review, thanks for taking the time to leave us this feedback! We're so pleased to hear you had such a great experience in our Edinburgh showroom and are loving your new glasses. See you again soon!

Posted 3 weeks ago

“Great specs/sunglasses at a good price delivered within estimated timeframe.”

Posted 3 weeks ago

Thanks for leaving this lovely review Teresa! Great to hear you had such a positive experience shopping with us. We cant wait to see you again soon!

Posted 3 weeks ago

“Thanks for great service. The young lady who helped me was very kind and helpful. I would happily recommend Iolla although I live in Finland, and Iolla does not operate here.”

Posted 3 weeks ago

Hi Sonja, thanks for leaving us this great feedback! We would love to see you in one of our showrooms again if you are ever back in the UK!

Posted 3 weeks ago

“Great value, flattering frames and quick delivery. Thanks again IOLLA!”

Posted 3 weeks ago

Hey Katie, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA!

Posted 3 weeks ago

“Love IOLLA! Great selection of frames at a great price. Service is fast and efficient. Wish I'd known about IOLLA sooner.”

Posted 3 weeks ago

Hey Jane, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA.

Posted 3 weeks ago

“Staff are always so professional and friendly.”

Posted 4 weeks ago

Hey Margaret, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA.

Posted 3 weeks ago

“Great service and very friendly”

Posted 4 weeks ago

Hey Arthur, thank you for taking the time to leave us a review!

Posted 3 weeks ago

“I love my new colourful glasses. I was having difficulty spotting where I had taken mine off as they are for reading. Now I don't have to pop them on my head like a hairband. I can see them so clearly wherever I've been.”

Posted 4 weeks ago

Hey Moira, thank you for taking the time to leave us a review! We're delighted to hear that you're loving your new IOLLA glasses. Hopefully we will see you again soon!

Posted 3 weeks ago

“Easy to purchase, good quality frames and received them in good time.”

Posted 4 weeks ago

Hey Norman, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 3 weeks ago

“Really love my new glasses from Iolla. Great service and the prices are fantastic. Less that half the price for the same specs from my local optician.”

Posted 4 weeks ago

Hey Lynne thanks for taking the time to leave us this great feedback! We're so glad you are loving your new glasses.

Posted 4 weeks ago

“I appreciate the patience Edinburgh crew has when it comes to fixing problems. Guys, you are the best! Thank you :)”

Posted 4 weeks ago

Thanks for taking the time to leave us this review Olga. Its great to hear you had such a helpful visit to our Edinburgh showroom! We hope you are loving your new glasses.

Posted 4 weeks ago

“Friendly and knowledgeable staff who listen to you and genuinely want to help. Great choice of frames at a competitive price. No upselling of additional items which is refreshing.”

Posted 4 weeks ago

Hey Caroline, thanks for taking the time to leave this lovely feedback! Its nice to hear you had a great time in our showroom and are loving your new glasses.

Posted 4 weeks ago

“Excellent choice of frames all affordabably priced. Really helpful and friendly staff on hand to assistant you in store. Easy and quick ordering process. Collected my new specs within a few days and again really good friendly customer service. Specs are really good quality. Won't hesistate to use and recommend to others.”

Posted 4 weeks ago

Hi Kim, wow thank you for taking the time to leave us this amazing feedback! We're so pleased you had such an enjoyable time in our showroom and are loving your new specs. We cant wait to see you again soon.

Posted 4 weeks ago

“I'm really pleased with my new glasses. They are my first varifocals and took very little getting used to. The assistant in the shop was very pleasant and helpful and the glasses arrived within the described timescale.”

Posted 4 weeks ago

Wow looking great in your new glasses Linda! Thanks for taking the time to leave this lovely feedback. We cant wait to see you again soon!

Posted 4 weeks ago

“Great service”

Posted 4 weeks ago

Thanks for leaving this great feedback Steven!

Posted 4 weeks ago

“Great service, speedy delivery and fun selection of glasses”

Posted 4 weeks ago

Hey Minna, great to hear you had a lovely experience shopping with us. We hope to see you again soon!

Posted 4 weeks ago

“Lovely staff. Very helpful. Glasses are perfect and a fraction of the price. Very welcoming to my dog.”

Posted 4 weeks ago

Hi Eileen, so great to hear you had a lovely time in our showroom and are loving your new glasses. We cant wait to see you and your dog again soon!

Posted 4 weeks ago

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IOLLA is rated 4.9 based on 4,456 reviews