IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The assistant in your shop in Edinburgh was very helpful”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Linda! Thanks for this lovely review

Posted 2 years ago

“Second pair on same prescription so exceptionally smooth and quick process”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Stuart! Thanks for this lovely review

Posted 2 years ago

“Had a great and quick experience from choosing and recovering my glasses. Erin who sold me my glasses was a great help in choosing what was right for me and in understanding the service offered.”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Jolie! Thanks for this lovely review

Posted 2 years ago

“I have been wearing varifocals for about 10 years and have been on the lookout for fun affordable glasses without much luck . I am from London but on a recent trip to Edinburgh to visit a friend - a very enthusiastic Iolla customer ! - on his recommendation I popped in to the showroom . Such great choice it was hard to choose ! I was measured on the spot with a recent prescription and received the fab specs a couple of weeks later back in London ! Great designs , great price !”

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Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Juliette! Thanks for this lovely review

Posted 2 years ago

“Great experience in store. Staff allowed me time to look around at my own pace and didn’t feel any pressure to hurry my decision (like I have previously) Friendly staff and offered great support. Would come back and recommend to friends and family.”

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Posted 2 years ago

Thank you so much Rebeka! So happy to hear that you enjoyed your overall experience with IOLLA and felt comfortable browsing in our showroom.

Posted 2 years ago

“Very happy with new sunglasses”

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Posted 2 years ago

Glad to hear you're happy with new your sunglasses Carol. Thank you for leaving us a review!

Posted 2 years ago

“I had high hopes from Iolla after hearing very good recommendations from friends and colleagues. And as expected, the team at Glasgow City Centre delivered exactly that customer experience. I am extremely pleased with the quality of my new glasses. The process from trying out all of the frames, picking the best one, placing an order with all required measurements – no faults what so ever. Additionally, delivery of the glasses was timely, packaging very lovely and recyclable. I am also extremely satisfied with the clip on sunglasses. After a little practise, very easy to put on and take off, and works like magic whilst driving and the sun is shining right in front of me.”

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Posted 2 years ago

That's so lovely to hear Riina! Thank you for your review and we're so happy to hear that IOLLA did not disappoint. Hopefully see you rocking the clip-ons in the new summery season!

Posted 2 years ago

“Great service from start to finish. Helpful staff and home delivery, perfect!”

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Posted 2 years ago

Thank you Joanna! We'll be sure to let the team know how much you enjoyed your IOLLA experience.

Posted 2 years ago

“Great quality , good selection of colours and shapes”

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Posted 2 years ago

Thank you Katarzyna, keep your eyes peeled for even more new colours and collections coming soon!

Posted 2 years ago

“Excellent service as always, and such lovely frames. The staff are really a credit to Iolla.”

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Posted 2 years ago

Thank you for your review Katherine! Our team will be so thrilled to hear this.

Posted 2 years ago

“I have used IOLLA fir several years and can confirm the shop in general, the staff and the service is the best. Added bonus would be a wee coffee or a water while browsing, or waiting to complete your purchase.”

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Posted 2 years ago

Thanks so much for your review Maria, glad to hear that you continue to love shopping with IOLLA!

Posted 2 years ago

“Amazing service, great choice and very good prices. It was actually a joy to be here, the lady was so lovely, with the perfect balance of letting me browse and try on versus giving advice. I bought on my first visit and would definitely buy from there again. This was after a failed several weeks of experience at Vision Express where I had to return my glasses for a refund. Super happy first off with Iolla.”

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Posted 2 years ago

Thank you so much for your review Gilly! Our team will be so happy to hear that you enjoyed your first experience with IOLLA. Will be sure to pass this on to them.

Posted 2 years ago

“Always a great experience getting glasses from Iolla. Fast, crisp service in the shop and had my glasses in no time at all.”

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Posted 2 years ago

Thanks for your review Andrew. So happy to hear that you enjoyed your experience with IOLLA!

Posted 2 years ago

“First time order from iolla for some new glasses Great specs , great customer service, , highly recommended”

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Posted 2 years ago

Thank you Charlotte! Glad to hear you love your new glasses!

Posted 2 years ago

“Great choice of frames. Very reasonable prices. My new prescription sunglasses are excellent quality, look great and arrived promptly. The Iolla service was friendly and efficient. I definitely recommend them.”

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Posted 2 years ago

Thank you so much for your review Judith! Great to hear that you're enjoying your new prescription sunnies.

Posted 2 years ago

“I bought some sunglasses in the store in central Glasgow and the staff were so friendly and helpful. Today was my first day lounging in the sun and making the most of my new shades and I love them!”

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Posted 2 years ago

“Great styles/chice and tip top service!”

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Posted 2 years ago

“Amazing selection of frames. Fab and friendly service, final product as good as expected! Would recommend on anyone needing specs, these are great quality, stylish and so reasonably priced!! LOVE EVERYTHING! Thank you”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

“Friendly, helpful staff who gave advice on suitable styles. Glasses arrived within ten days and I'm loving them.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

“Excellent service. Very good value for money and great products.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews