IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As ever, was an excellent experience. Can't argue with styles and prices and the guys in the stores are really helpful.”

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Posted 2 years ago

Thanks so much Chris! Will let the team know how great your experience was.

Posted 2 years ago

“Excellent service and glasses are well Made and delivered on time as promised - Fabulous thank you”

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Posted 2 years ago

Thanks so much for your review Julie! Hope you're feeling fabulous in your new glasses.

Posted 2 years ago

“I’ve been in store a couple of times and the staff are always really friendly, easy to talk to and knowledgeable. The range of glasses is great and the designs are much better than your Specsavers types. The fact they keep your measurements, prescription etc so you can order more pairs online is great.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

“Beautiful glasses 🥰 Wonderfully helpful & knowledgeable staff Have recommended IOLLA to my neighbours 👊”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“I have bought few pair of glasses from iolla. The staff is always super friendly and helpful(Glasgow town). The glasses are trendy, affordable and excellent quality. Always get complimented and asked where the glasses are from. Few of my customers have already been to iolla and love it too. I won’t go anywhere else!! Overall exceptional”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Friendly left alone to browse and not pounced upon iwill certainly be using iolla in the future”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Brilliant service from start to finish. Really competitive pricing and stylish frames and not plastered with unnecessary designer names. I will be revisiting for sunglasses soon. I’ve already told everyone who’s noticed my new glasses where they are from.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Good value glasses with lenses. Got a nice pair of sturdy sun glasses which I would recommend.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your new sunglasses!

Posted 2 years ago

“Returned due to me sending wrong prescription. IOLA we’re really helpful and sent out the correct prescription glasses when others returned Quick easy service from helpful on line advisor’s I have recommended to friends as frames are lovely 💕”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Staff always so upbeat and helpful, professional and full of compliments. Great service, great choice of products.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

“I'd always heard great things about IOLLA and it turns out they were all true! The staff were so friendly and welcoming, I had a really positive experience and was supported to find the right glasses for me. They arrived to schedule and they look fantastic. What's not to love?!”

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Posted 2 years ago

Thank you for this lovely review! We're so happy to hear you've had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Really pleased with my second purchase from Iolla. The whole process from start to finish was simple and staff were helpful, professional and informative.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Went into iolla to have a look, no pressure from staff, they are there to help if needed, my husband and I both got new specs, we where in the shop for over an hour as there is sooo much choice. Got my new glasses in just over a week , absolutely love them, been getting lots of nice compliments. I highly recommend iolla ❤️”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent service with courteous staff”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I recently ordered a new pair of glasses (Rowling) and had a couple of existing pairs refreshed, collected them and they were fantastic. Many thanks to all the team at IOLLA Finnieston for your help and guidance. Definitely another 10/10 Thanks Colin”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“The staff in the store in Glasgow city centre were all so helpful and friendly. Really felt me feel at ease picking my first pair of glasses!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“My 2nd time using Iolla this time getting Multifocals bought two pairs. Fantastic quality and service would definitely recommend them to anyone.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

“Lovely choice of frames and really friendly staff Price is amazing compared to other competitors and I have now used IOLLA 3 times and would highly recommend them to anyone”

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Posted 2 years ago

Thank you for your review! Looking great in your Burns'!

Posted 2 years ago

“Having now bought several pairs. Just shows the great experience I have had. Always friendly and happy to help staff”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great glasses, great service and great price!”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews