IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“helpful & attentive in store service, delivery of specs within indicated time frames, 3 weeks of use and no complaints”

Helpful Report

Posted 2 years ago

We're so glad you had a great IOLLA experience Rhoderick! Thanks for this lovely review

Posted 2 years ago

“Staff were good fun and really helpful. Got my glasses and they are braw.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 2 years ago

“Fantastic service from walking through the shop door to having my fabulous new glasses delivered to my door!!!”

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Posted 2 years ago

Thank you for your review Sarah! Happy to hear about the great service you had.

Posted 2 years ago

“I am in love with my glasses and their customer experience is second to none.”

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Posted 2 years ago

Glad to hear you had such a wonderful experience with IOLLA, Patrick. So happy that you love your new glasses!

Posted 2 years ago

“Ordered 3 different pairs now, always a food service online and in store. Love the frames and great value for money!”

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Posted 2 years ago

Hi Janice, thank you so much for your review! Glad you loved your IOLLA experience.

Posted 2 years ago

“Great service very helpful in the shop. Really quick delivery paid extra for express delivery was worth it. Will be using again”

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Posted 2 years ago

We're so glad you had a great IOLLA experience Anne Marie! Thanks for this lovely review

Posted 2 years ago

“I love my sun glasses, the quality is amazing, and they arrived quite soon after ordering. I'm very happy.”

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Posted 2 years ago

We're so glad you had a great IOLLA experience Anna! Thanks for this lovely review

Posted 2 years ago

“I was very impressed with the range of glasses in store. The staff were very helpful and friendly. I would highly recommend Iolla.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“This is the first time I have used Iolla, and it was great. Everything was carried out smoothly and clearly and I'm loving my pair of prescription sunglasses...they fit perfectly. Many thanks. B”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Amazing customer service after buying specs that didn’t feel quite right.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear the problems you were having are a thing of the past!

Posted 2 years ago

“Simply amazing. Great glasses, incredible prices and the nicest people. Great service too - so much so my son bought a pair as well the next week.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Love it 😍 great selection great staff will be returning to repurchase has glasses”

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Posted 2 years ago

Thank you for your review Eileen! We're so happy to hear it!

Posted 2 years ago

“Good choice and excellent service”

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Posted 2 years ago

Thank you for your review Catherine!

Posted 2 years ago

“I have bought a few pairs of glasses, the latter being prescription sunglasses. The staff are so friendly and helpful, there is a great selection of frames and the cost is great. I wouldn't go anywhere else for frames😊”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Fantastic service in store in Edinburgh (25th March) whilst on a visit from London- then received my glasses on 4th April at home ! I can’t remember her name but the sales associate in Edinburgh was extremely friendly and personable and allayed my fears about my -9 vision making my glasses too thick. Adore my glasses, and getting loads of compliments! Couldn’t recommend enough”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience in the showroom and love your glasses!

Posted 2 years ago

“The staff in the Manchester store were so friendly and welcoming, they let my try on as many pairs as I wanted and offered suggestions on styles and colours that they thought would look good on me. I love my new glasses and I can’t fault them. They are great and the price was even better! I will definitely be getting glasses from them again.”

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Posted 2 years ago

Thank you for your review! Looking great in your new murrays!

Posted 2 years ago

“Knowledgeable staff helped me find the best style of glasses to suit me. The glasses were affordable priced and well made.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“This is second pair of glasses I have had from IOLLA and I honestly have no complaints. The service is easy, Swift, customer focused and friendly. If your in the market for new glasses I would highly recommend IOLLA over all others. I am always left satisfied.”

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Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Wonderful helpful service in store ,really good I will return ,and love the glasses ,beyond my expectations”

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Posted 2 years ago

Thank you for your review, we're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very friendly in shop, very helpful taking my order and measurements and leaving the order open for me to send in my prescription. Arrived quick, completely smooth process.”

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Posted 2 years ago

Glad you found our process helpful and enjoyable Warwick! Thank you so much for your review.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews