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Interweave Textiles Limited Reviews

4.6 Rating 631 Reviews
89 %
of reviewers recommend Interweave Textiles Limited
4.6
Based on 631 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email
Read Interweave Textiles Limited Reviews

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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I haven’t received my order yet they took the money from my bank on Monday,so I can’t give a review
Helpful Report
Dear Ms Guest, I’m sorry to hear that you haven’t received your hospital gowns yet. We would have preferred that you enquired with us first to ask about your delivery, before posting a poor review on our profile – this is damaging to our business and doesn’t give us a chance to find out what has happened. However, on checking the status of your order, I can see that we sent it to you via Royal Mail 24 hour Track & Trace service on 25 March – the same day that you purchased. The tracking number shows that the parcel was delivered to you on 26 March at 12:43 and was signed for by GUEST. If this isn’t your signature, please note that the Royal Mail and other couriers are in most cases signing for the delivery on behalf of recipients to avoid passing on Covid-19. This is the information provided by Royal Mail about their policy: https://www.royalmail.com/coronavirus If you can’t find the parcel at your home, we suggest that you contact your local Royal Mail depot at Tipton to see if they have any further information. Please do come back to us if you have no luck. Kind regards, Interweave Customer Services Team
Excellent service and prompt delivery. Good quality bedding.
Helpful Report
Dear Rae, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Great product. As described and delivered on time. What else could anyone want.
Helpful Report
Dear Beverley, Thank you for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
I ordered a pack of 5 non slip hospital socks for my elderly mother via your website. They arrived the next morning and are perfect. The website was easy to navigate Thank you.
Helpful Report
Good morning Diane, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
An excellent selection of bedding for elderly bedbound customers. Very comfortable pillow whether waterproof or not. All good quality and affordable. Have them delivered to your home, which makes life much easier for carers. The customer services is also very helpful, giving an all round service that I could not fail to give top stars and recommend this company.
Helpful Report
Dear Betty, Thanks for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Haven't used the product yet but looks great and really impressed with delivery time.
Helpful Report
Good morning Christine, Thank you for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
I am really happy with the service I received from yourselves. I ordered and paid on line which was very straight forward. I was also impressed with delivery time. If the need arises I would certainly use your services again.
Helpful Report
Dear Sue, Thank you for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Items as expected. However I paid extra to have next day delivery. Sent needing signature so instead of packet being put through letterbox (or left with neighbour) the postman left me a card saying g taken back to main drying office. Therefore I had to drive to the sorting office the following day to pick up. If I’d not paid the extra I’d have had it in the same timeframe and wouldn’t have cost me time or petrol.
Helpful Report
Dear Margaret, Thank you so much for leaving us a review. We really appreciate you taking the time to review us. We're sorry to hear that the postman didn't leave the parcel locally. We use a tracked delivery service to ensure that parcels are, in most cases, safely delivered directly to customers' hands. We're sorry that this caused you to drive to collect it from the sorting office. If you do have any further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Fast delivery and well packaged. Will save me the embarrassment of wandering around showing everything! Thank you!
Helpful Report
Good afternoon Teresa, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Kept very well informed of progress of delivery. Very pleased with product.
Helpful Report
Good afternoon Vanessa, Thanks for taking the time to leave us a review! It’s great to hear you’re happy with your product and delivery information. If you have any queries or comments please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Product fine - just as described. More choice on delivery would have suited me better.
Helpful Report
Good afternoon Caroline, Thanks for your review, and your helpful feedback on our current 24hr or 48hr delivery options. Your feedback has been passed onto our management team for their consideration. If you have any queries or further comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
As usual a first class service provided by Interweave Textiles Ltd, not only the items ordered but also the delivery of the said items was very good.
Helpful Report
Good afternoon Mr Holden, Thanks so much for your review! It’s great to hear you’re happy and your delivery! If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
rapid response to order and delivery time
Helpful Report
Good afternoon, Thanks for taking the time to leave us a review. It’s great to hear you’re happy with the service you received. If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Excellent service arrived on time, quality as hoped
Helpful Report
Dear Gillian, Thanks for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
The items were delivered quickly and were well packaged. I am pleased with the items' quality. When asking, I have received prompt and helpful advice, and I will be ordering more items in the future. Thank you!
Helpful Report
Good morning Carl, Thank you for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Good quality blankets. Very prompt delivery.
Helpful Report
Good afternoon Kathleen, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
The website was very clear and I was able to order exactly what I wanted. Delivery was fast. All in all very satisfactory
Helpful Report
Dear Mrs Cannell, Thank you for your review. It’s great to hear that you were happy with your purchase. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Very speedy delivery and quality goods. Very pleased
Helpful Report
Dear Catriona, Thanks for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Order of cellular blankets received as informed(tracked). Very pleased with product: colourfast (orange),washed and dried easily (no mis-shaping). Would happily re-order if more required.
Helpful Report
Fast arrival, socks as advertised,
Helpful Report
Interweave Textiles Limited is rated 4.6 based on 631 reviews