Interweave Textiles Limited Reviews

4.75 Rating 214 Reviews
95 %
of reviewers recommend Interweave Textiles Limited
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Read Interweave Textiles Limited Reviews

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

01422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House
Old Power Way
Elland
West Yorkshire

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Anonymous
Anonymous  // 01/01/2019
These are amazing for my mum so would definitely buy again
Exceptionally good service. Quality products, promptly delivered in suitable packaging at a very competitive price.
Products are of good quality and deliveries are made as advised. their web site offers useful information. A pleasure to do business with.
These were good but small, I ordered large as the reviews said get a size larger but even this was too small.
My order was delivered the very next day. I’m very pleased with the throws and would definitely recommend your company.
All the items we poredered were good - exactly as described - good value and delivery very prompt.
Staff really helpful product however not so good. Washed them once and already look really worn.
Dear Sandra,
Thank you for writing your review. We're very happy to hear that our team were able to help you. However, we're sorry to hear about your disappointment with the slipper socks after washing. The slipper socks that we sell are provided to the NHS in bulk, they are designed to be used once and not washed. They are typically just disposed of once worn, for hygienic reasons. However, we have heard that some residential customers have hand-washed them and they have been fine to wear many times. This is why the product description on the website does state that they aren't suitable for hospital laundering and that they are patient specific, which in hospital-terminology means "single use". However, we haven't officially tested them for hand-washing quality, which is why we haven't been able to state on the website that they are suitable for hand-washing. We hope they are still usable, as the grippy treads should still work ok. If you do have any queries about this, please do get in touch with us on 01422 372333. Kind regards, Interweave Customer Services Team
Good and bad. I ordered two slide sheets (one with handles and one without) in order to keep the one I preferred and return the other. The positives were an easy to use website, simple ordering process, efficient and speedy delivery. On the downside there was no option to remove the VAT which there should be for products such as slide sheets and can be done on other providers websites. Also the price of the slide sheets seemed too good to be true - it was!. Flat slide sheets are usually provided as a pair - one slides over the other, transfer sheets are just a single sheet. What I received was two individual slide sheets not two pairs. So basically the price was for half a product. I have had to keep both slide sheets ordered instead of returning one just to be able to use them but of course they are not a matching pair as I had ordered one with handles and one without. It will do the job but the website should have been clearer explaining that only one sheet would be delivered which is half a slide sheet pair.
Dear Iona,
Thank you for your review.
We're very sorry to hear that you thought the website description of slide sheets were misleading. The product name and descriptions are all worded in the singular, there is no mention of a pair. Some of our customers prefer to use different combinations of flat + flat and some prefer flat + handles, or tubular, so with this in mind we took the decision to sell the range of slide sheets online individually for the maximum flexibility. We have now added some clear wording to the pages that states that they are sold as single slide sheets to avoid anyone else having the same confusion as yourself.
Thank you for your feedback. We hope the slide sheets work well for you.
If you do have any queries or further comments, please do get in touch with us on 01422 372333. Kind regards, Interweave Customer Services Team
Very friendly and helpful. Good quality and prompt delivery.
Dear Sarah,
Thanks so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
We received our order much earlier then expected. The socks seem good quality and just what my mum needed. Thank you
Hi Jeanette,
Thank you so much for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with us on 01422 372333. Kind regards, Interweave Customer Services Team
These have been a lifesaver for my Mum who is terminally ill. She has very reduced mobility now and had a recent foot injury caused by a slip on her bedroom floor. These double tread slipper socks are ideal, as even if they twist on her foot, she will not slip with the tread being on both sides. Excellent idea and peace of mind for all the family knowing she is safer and less likely to slip with them on. So pleased with this product. Thank you šŸ™
Dear Vivienne,
Thank you so much for taking the time to leave a review! It's great to hear you're happy with the slipper socks. We're really pleased that they are proving useful for your Mum. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Very quick service easy to use website would recommend to first time users
Dear Derek,
Thanks so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with us on 01422 372333. Kind regards, Interweave Customer Services Team
Straightforward- they do exactly what they are supposed to do
Dear Paul,
Thank you so much for taking the time to leave a review! It's great to hear you're happy with our products. If you do have any queries or further comments, please do get in touch with us on 01422 372333. Kind regards, Interweave Customer Services Team
The sheets were as expected with quick delivery and a perfect fit
Dear Margaret,
Thanks so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Easy and quick delivery!
Dear Laura,
Thank you so much for taking the time to leave a review! It's great to hear you're happy with our delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Can not write a review as the goods have not been delivered!goods now delivered safely..thank you....ladynO placed order withnwas helpful and excellent....socks OK but larger size would be better....
Dear Jean,
We're really sorry to hear that you haven't received your parcel yet. On checking Royal Mail's tracking website now, we can see that it left us on 30th April (the day you placed your order) under the Royal Mail 24hr delivery service and has just this morning arrived at Atherstone sorting centre.
We will send you an email now to provide the contact details you need to chase this up with Royal Mail.
Kind regards
Interweave Customer Services team
Great service. Scrub warm up tops very good quality. Nice long cuffs. Very fast delivery.
Dear Brega,
Thanks so much for leaving us a review! We really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Excellent service all round
Dear Ken,
Thank you for taking the time to leave a review! It's great to hear you're happy with your buying experience. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
Delivery very speedy and quality of the socks very good.
Dear Anne,
Thank you for taking the time to leave a review! It's great to hear you're happy with your purchase and with the quick delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team
The single-use sliding sheets are easy to use for transferring our patients from trolley to table and back again.
Delivery was made in a timely manner, as usual, so thankyou for that.
Dear Lynne,
Thank you so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us especially in times like this, when you must be so short of time. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team
Interweave Textiles Limited is rated 4.75 based on 214 reviews