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Interweave Textiles Limited Reviews

4.6 Rating 603 Reviews

90 %

of reviewers recommend Interweave Textiles Limited

Company Reviews

Product Reviews

4.6

Based on 603 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th November 2023

Interweave Textiles Limited 5 star review on 8th April 2022

Interweave Textiles Limited 5 star review on 26th August 2021

Interweave Textiles Limited 5 star review on 23rd June 2021

Interweave Textiles Limited 5 star review on 22nd March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy and efficient service.”

Good afternoon Stuart, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear the delivery of your order was prompt. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Poor delivery took a week and needed a pillow case sooner but good quality pillow case stain resistant and stays white good overall would consider recommending to Institutions”

Good morning Oliver, We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I didn't realise that it was to be used only in the hospital but I like and I am going to keep it”

Good morning Shambuyi, Thanks for taking the time to leave a review! It's great to hear you're happy with your purchase. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Exactly what was expected.”

Good afternoon Mike, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are satisfied with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Efficient and prompt”

Good morning Esmeralda, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the service. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“These sheets did not fit my single bed. They were too wide. However, they did fit my double bed. They are stretchy and quite warm and comfortable.”

Dear Patricia, Thanks for taking the time to leave a review, we do appreciate it. Sorry to hear that the sheets were too wide for your single bed. Good to hear that you can still use them on another bed. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com Kind regards, Interweave Customer Services Team

“Have type 2 diabetes could never find the correct socks I was in hospital with heart failure and the nurse took my socks and put a pair of these on this is my second order will always weare them from now on well worth the expense”

Dear John, Thank you for taking the time to leave a review, we do appreciate it. We're happy to hear that the socks have made life easier for you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com Kind regards, Interweave Customer Services Team

“They do a good job”

Good afternoon Allan, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Recently brought open back gown's.Very useful, when you have all kinds of tubes struck to a patient.”

Good afternoon Avian, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the hospital gown. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good quality, fair prices, prompt delivery.”

Good afternoon Peter, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order, and that the delivery was prompt. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Item as described and delivered quickly.”

Good morning Yvonne, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“comfortable and lightweight pillow”

Good afternoon Kia, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the pillow. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Product was easy to order on website and delivery was prompt. The quality of the fitted sheets appears to be good and they are smooth and crease free on the bed. The pillows are good in size and have decent fill apart from one pillow which felt a little lumpy which may settle down. Long term quality is not known but they are intended for long term regular use. Overall very satisfied with Interweave Textiles Limited.”

Good morning David, Thanks for leaving a review, we appreciate it! We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“These non slip socks are ideal for my husband who has broken his femur and can only shuffle around”

Good afternoon Maureen, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear the non slip socks are suitable, and we wish your husband well. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Socks good but took 6 days to come. Probably unreliable Royal Mail at present.”

Good morning Richard, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the socks, and apologise for any inconvenience regarding the delivery. Unfortunately we have no control over this. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Everything arrived fine. The feel of the sheets is lovely and they wash fantastically well. The blankets are superb. Unfortunately the labels on the sheets and mattress protectors are not as they should be. I ordered 5 single mattress protectors and received 4 doubles and one king. You were brilliant at replacing them thank you. What a waste though! And the one in a king bag was actually a double! The fitted bottom sheets are lovely single sheets but I wondered why the fitted top sheets were pretty wide and found out they are also doubles. I had already opened those and have soiled them so cannot return them.”

Good morning Denise, Thanks for taking the time to leave a review, we appreciate it! We are pleased to hear you are happy with the sheets and blankets. We apologise for any inconvenience caused, and we will ensure this does not happen again. We thank you for your patience with the issue and are glad to hear everything was resolved. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Hi, I was expecting a slightly smaller size of medium version. I used this long sleeve scrub previously in one of the hospitals I worked. Maybe I didn’t check the size properly prior to purchase. The material is very good quality and soft. I had to pay the EU tax of €13 plus which makes me very reluctant to buy again unfortunately. Customer service otherwise very good.”

Good morning Yulia, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear you are happy with the scrub warm up jacket. Unfortunately we are unable to control the EU charges. We understand your concerns with this. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“I think the design of the sheets are very good but they don't fit all Unfortunately for me I may have got measurements wrong. I have a hospital bed with a blow-up mattress provided by valley of the sheet does not fit and I thought it was a fit all and stretch This is not this company's fault Birthday sheet is too big which I find crazy Very polite to speak to And thank you for your service”

Good morning Paul, Thanks for taking the time to leave a review, we appreciate it. We are sorry to hear the sheets did not fit as you expected. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Good delivery, items of good quality and easy to fit.”

Good morning Angus, Thank you for taking the time to leave us a review, we appreciate it. We are pleased to hear you are happy with your order. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

“Very basic coarse cotton which has not softened with washing. Arrived quickly.”

Good morning Sally, Thanks for taking the time to leave a review, we appreciate it. We are pleased to hear the order arrived promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team at info@interweavetextiles.com. Kind regards, Interweave Customer Services Team

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Interweave Textiles Limited is rated 4.6 based on 603 reviews