Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.57

4.6 Rating 628 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery was on time and the quality was absolutly nice , i appriciate your service Thnks”

Helpful Report

Dear Mohamud, Thanks so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Perfect for our needs, fast, friendly service, exactly what is needed. Thank you.”

Helpful Report

Good morning Sue, Thank you for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Easy to navigate website, good price and prompt delivery during the pandemic. Great communication as one of the items I wanted went out of stock, it was easy to change this with a simple email - Thanks!”

Helpful Report

Dear Lucy, Thank you so much for leaving us a review! We love to hear when customers are pleased with their orders, and really appreciate you taking the time to review us especially in times like this, when you must be so short of time. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. We thank you for all your hard work looking after the coronavirus patients, you're a superstar! Kind regards, Interweave Customer Services Team

“excellent service will reccommend”

Helpful Report

Dear Elizabeth, Thank you very much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I first phoned as I was not sure what I required, once I was given details as to the suitable products available, I went back onto the internet, placed an order, which arrived exactly as stated.. A truely non stressful process, thank you.”

Helpful Report

Good morning John, Thank you for taking the time to leave a review. We pride ourselves on our efficient query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent service. Great price. Super prompt delivery”

Helpful Report

Dear Gary, Thanks for taking the time to leave a review. It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Just what we needed as my husbands feet are so swollen he can’t get slippers on and these socks are great”

Helpful Report

Dear Marian, Thanks so much for leaving us a review. We love to hear when customers are pleased with their order, and really appreciate you taking the time to review the slipper socks. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“With a shortage of scrubs nationwide, Interweave could not have been more helpful on the phone and were able to check stock and find a suitable pair. It was dispatched and arrived the next day. Fantastic service. Thank you”

Helpful Report

Good morning Marilyn, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. We thank you for your hard work and dedication to patients in this difficult time. Kind regards, Interweave Customer Services Team

“Good customer service quick delivery”

Helpful Report

Dear Dorinda, Thanks for taking the time to leave a review! We’re proud to offer a next-day delivery service for most orders placed before 1PM, and it’s great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Exactly what I ordered, arrived on time. These were extra supplies on top of hospital ones. Very secure for walking on all surfaces. Safest option on the market for an elderly lady who has had a lot of falls. Makes her less likely to slip and gives her confidence.”

Helpful Report

Dear Susan, Thanks so much for your review! It’s great to hear that you’re happy with your order, and we really appreciate your feedback. If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Brilliant service. Delivered within 2 working days. Excellent quality. Will absolutely use again.”

Helpful Report

Good morning Janice, Thanks for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Easy ordered fast delivery.”

Helpful Report

Dear H Thom, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very quick delivery and nice jackets. The size is a bit bigger than actual size.”

Helpful Report

Dear Karen, Thank you so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. Hopefully the jackets being a little larger will provide added comfort and not restrict your movement when working. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. We thank you for all your hard work and dedication in looking after patients in this difficult time. Kind regards, Interweave Customer Services Team

“Don't usually leave reviews But the product is amazing and saved me so much washing time defantly worth the investment Saves money on washing and new bedding My son seems to keep the duvet on him he looks more comfy And the super fast delivery time was amazing would Highly recommend”

Helpful Report

Dear Cerys, Thank you for taking the time to leave a review! It's great to hear you're happy with your purchase and with the quick delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I received my scrubs but unfortunately they were too big so I sent them back same day via tracking, I also phoned you to explain the urgency at this time as I’m a practice nurse still seeing pts. you assured me they would be sent out as soon as you received them on. You received them midday on Thursday 2/4 when I phoned you on Friday you said they wouldn’t be posted out until Monday ???”

Helpful Report

Dear Lisa, We're so sorry that there was a delay in getting the replacement scrubs out to you. We are managing to keep our logistics team working whilst social distancing so that we can process orders and keep goods moving to get into the hospitals and to key healthcare workers like yourself. Unfortunately the social distancing restrictions does mean that things are taking a little longer than normal. We understand from the team that in this case, the order had missed the carrier pickup on Friday, hence the unfortunate delay until Monday. Please accept our apologies for this delay. We hope you are happy with the replacement scrubs in the smaller size. Thank you very much for what you do, we all appreciate your hard work and dedication in these difficult times. With kind regards, Interweave Customer Services team

“Easy access website On time delivery Good quality hospital gown Size as described on the website Very happy !”

Helpful Report

Dear Pegah, Thanks for your review! It’s great to hear that you were happy with your gown purchase. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Prompt delivery which given the pandemic was excellent. Good quality scrubs and accurate sizing. Bought for personal use as NHS worker. Thank you”

Helpful Report

Dear Shelagh, Thank you so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us especially in times like this, when you must be so short of time. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. We thank you for all your hard work looking after the coronavirus patients, you're a superstar! Kind regards, Interweave Customer Services Team

“I haven’t received my order yet they took the money from my bank on Monday,so I can’t give a review”

Helpful Report

Dear Ms Guest, I’m sorry to hear that you haven’t received your hospital gowns yet. We would have preferred that you enquired with us first to ask about your delivery, before posting a poor review on our profile – this is damaging to our business and doesn’t give us a chance to find out what has happened. However, on checking the status of your order, I can see that we sent it to you via Royal Mail 24 hour Track & Trace service on 25 March – the same day that you purchased. The tracking number shows that the parcel was delivered to you on 26 March at 12:43 and was signed for by GUEST. If this isn’t your signature, please note that the Royal Mail and other couriers are in most cases signing for the delivery on behalf of recipients to avoid passing on Covid-19. This is the information provided by Royal Mail about their policy: https://www.royalmail.com/coronavirus If you can’t find the parcel at your home, we suggest that you contact your local Royal Mail depot at Tipton to see if they have any further information. Please do come back to us if you have no luck. Kind regards, Interweave Customer Services Team

“Excellent service and prompt delivery. Good quality bedding.”

Helpful Report

Dear Rae, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great product. As described and delivered on time. What else could anyone want.”

Helpful Report

Dear Beverley, Thank you for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 628 reviews