Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.58

4.6 Rating 626 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and quality”

Helpful Report

Good morning Carla, Thanks so much for leaving us a review! We really appreciate you taking the time to review us. It's great to hear you had a good experience with us! If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Fantastic customer service. We ordered a size too big and a smaller sized item was sent to us for free. We don't see this often. Thank you!!”

Helpful Report

Good morning Beatrice, Thanks so much for leaving us a review! This is wonderful to hear! If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“amazing for our patients. prevented numerous slips, trips and falls. would highly recommend”

Helpful Report

Good afternoon Cath, Thanks for taking the time to leave a review! It's great to hear you're happy with our products. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Good communication followed by quick delivery”

Helpful Report

Good afternoon Jane, Thanks for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very happy. Ideal for my job in a csre home. Was a little confused about the inside pocket but happy for what I need it for.”

Helpful Report

Good morning Julie, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, we're pleased you like the top! Our Hunter Green scrub top is actually fully reversible, so the inside pocket is to ensure you have a pocket when you reverse it. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“They were as expected and arrived quickly”

Helpful Report

Good morning Samuel, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent service send good product”

Helpful Report

Good afternoon Daphne, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order and service, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Pleased with the socks but disappointed with your extortionate charge for postage. The GPO make same charge for postage anywhere in the UK. Will not be buying from you again. T.Tissington”

Helpful Report

Dear Terence, Thanks for your review. We're happy to hear that you’re pleased with your non-slip socks. And many thanks for your feedback regarding the postage costs. We offer a tracked and signed-for delivery service to ensure that customers received the goods on time and in a reliable manner. This is why the cost may seem higher than standard postage rates. Please accept our apologies if this seems too expensive. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“My order was confirmed and despatched very quickly, thank you.”

Helpful Report

Thanks for your review William. It’s great to hear that you’re happy with your order. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very quick and efficient service. Unfortunately I need to return the item as it's not what I thought it would be.”

Helpful Report

Good morning Tracy, Thank you for taking the time to leave a review! We're sorry to hear that the item you ordered isn't suitable. If you haven't already arranged the return, all Returns information can be found here: https://www.interweavetextiles.com/returns-and-exchanges/ If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Blankets are brilliant and without a doubt high quality. Well recommend anyone to get one!!”

Helpful Report

Good Morning Joshua, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order. We're so pleased you are happy with your blanket! If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I didnt receive my order and I am asked to leave a review. I can't even track my items.”

Helpful Report

Good Morning Saida, We apologise for the wait on your item, we are experiencing a wait time with these items and have provided this information on our website. Your parcel is now on it's way to you, and we apologise again for any inconvenience. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“The blanket are of good quality and the colours are very nice. Price wise not really happy that you have to buy two you can’t buy in singles. Also the delivery cost is the same price as one blanket. My email confirmation said dispatch time 4-5 weeks but then I received the blankets 3 days after placing my order. Not complaining about that but it’s misleading and it was lucky I was in to receive the delivery. All in all would buy more blankets but I would try to find them elsewhere for either cheaper or where I can buy them in singles.”

Helpful Report

Good morning Samera, We apologise for any inconvenience you have experienced, unfortunately the blankets are only available at a minimum of 2 as you mentioned. We will look into the delivery time confusion right away. We appreciate you taking the time to give us feedback and we will take this onboard. We are happy that you are pleased with the quality of the blankets and hope they work well for you. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Fast delivery, excellent quality. Thank you!”

Helpful Report

Good afternoon Helen, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and are really glad you received your order promptly! If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Good quality. Used on my patient and was easy for handling for transition. Thank you. I ordered few more as bought size over too large..but is good to have..waiting for smaller to arrive..”

Helpful Report

Good afternoon Kim, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. We're pleased the slide sheets work well for you! If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I've used Inerweave a few times, I find the staff knowledgeable & helpfull, the quality of the various items I have purchased is of a good standard & the service is brilliant.”

Helpful Report

Good morning Mark, Thanks so much for leaving us a review! We love to hear when customers are pleased with their experience, we hope to see you again! If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent! Very fast delivery. Lovely soft sheets.”

Helpful Report

Good morning Robert, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“The sheets are great. Very soft, stretchy and fit my father’s hospital bed (with length extension) really well. Wish I’d bought them sooner.”

Helpful Report

Good morning Emma, Thank you for taking the time to leave a review! It’s great to hear you and your father are pleased with the sheets. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“When requested goods were not available, Interweave offered an alternative, of a higher quality. These goods were delivered on time.”

Helpful Report

Good afternoon Elizabeth, Thanks so much for leaving us a review! We apologise for the stock issue, but are glad to hear it was resolved promptly. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“very good service and prompt no problems with order”

Helpful Report

Good afternoon Simon, Thank you so much for leaving us a review! We love to hear when customers are pleased with their ordering experience. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 626 reviews