Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.57

4.6 Rating 628 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When requested goods were not available, Interweave offered an alternative, of a higher quality. These goods were delivered on time.”

Helpful Report

Good afternoon Elizabeth, Thanks so much for leaving us a review! We apologise for the stock issue, but are glad to hear it was resolved promptly. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“very good service and prompt no problems with order”

Helpful Report

Good afternoon Simon, Thank you so much for leaving us a review! We love to hear when customers are pleased with their ordering experience. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Good quality product. Use of ordering via Supply Chain”

Helpful Report

Good afternoon Christine, Thanks so much for leaving us a review! We love to hear when customers are pleased with their product. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“very good service”

Helpful Report

Good afternoon Janene, We love to hear when customers are pleased with their order experience, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very happy to report that the customer service I have received has been commendable. The issue regarding size and fit I had was dealt with promptly and the replacement XXXL socks I was sent were just what was needed. it is very reassuring to know that I have found a quality product from a source that I can use in the future.”

Helpful Report

Thank you for your review! Your positive comments have been passed around our Customer Service team to let them know that their hard work is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Glad I found your website the socks has worked a treat, was worried about my elderly parent falling over, excellent customer service too”

Helpful Report

Dear Monique, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or further comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Service was efficient, delivered the next day. wensite easy to use. will use your services again if necessary.”

Helpful Report

Dear Margaret, Thanks for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“My mum is 93 and Was recently discharged from hospital requiring a hospital bed. I carried out an internet search for hospital bedding and found interweave textiles. The sheets are exactly as found in hospitals, great fit and fantastic quality. The service was very impressive with a next day delivery. Due to a requirement to change the bed a number of times a day I have since placed a further order which again was delivered the following day Overall I have no hesitation in giving 5 stars.”

Helpful Report

Good afternoon Cameron, Thank you for taking the time to leave a review! We pride ourselves on our query response and delivery times, and it’s always great to hear that this is appreciated. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent our order was delivered within 24 hours. Containing what we expected.”

Helpful Report

Good afternoon Susan, Thanks so much for your review! It’s great to hear you’re happy with your order, and we really appreciate your feedback. If you have any queries or comments you’d like to give us, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I ordered beige but grey was delivered”

Helpful Report

Dear Ms Seagroatt, Thank you for taking the time to leave a review. We can see that you purchased the double tread slipper socks in size XXL. The slipper socks are colour-coded, i.e. one colour per size. This is because they're designed for NHS hospital staff to quickly find the right size for the patent by choosing the right colour. Therefore if it's the XXL size you need, then this is only available in the grey colour. We're sorry if this is disappointing. Hopefully the socks will work well for you and keep you safe. If you have any further queries, please do contact us on 01422 372333. With kind regards, Customer Services team Interweave Healthcare

“Very fast delivery and item exactly as described , I'm a homecare and these were for a service user ,who struggled with mobility problems, there great”

Helpful Report

Good afternoon Nicola, Thanks for taking the time to leave a review! It's great to hear you're happy with our products and delivery times. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Customer Services Team Interweave Healthcare

“Ordered patient gowns with popper fasteners. Ideal for treating my patients whilst maintaining dignity. I know this is where I will buy from again. Alan Joy, Clinic Director, Thanet Osteopaths.”

Helpful Report

Good afternoon Alan, Thanks for your review! It’s always nice to hear positive feedback for our products and services. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Customer Services Interweave Healthcare

“Arrived quickly and was exactly as product description suggested”

Helpful Report

Dear Cathryn, Thanks for your review! It’s great to hear that you’re happy with your order. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Fantastic Team all delivered on timed and great value versus competition!”

Helpful Report

Dear N Akhtar, Thank you for taking the time to leave us a review! It’s great to hear you’re pleased with your order experience. We pride ourselves on offering a next-day delivery service for most orders placed before 2:00PM, or a two-day delivery service for orders placed after 2:00PM. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Customer Services Team Interweave Healthcare

“The product is excellent - only problem was delivery - request made on ordering was not followed!”

Helpful Report

Dear Ivan, Thanks for taking the time to leave a review! It's great to hear that you're happy with the slipper socks. But we're sorry to hear that the delivery company didn't leave the parcel where you had asked. We are going to investigate why this didn't happen. If you do have any further queries or comments, please get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Pleased.THANK YOU JPS.”

Helpful Report

Dear John, Thanks for your review! It’s great to hear that you’re happy with your order. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Web site was easy to use. Items purchased are exactly what I expected.”

Helpful Report

Good morning Julia, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great scrubs arrive very quickly only criticism is would be helpful to have a size chart for scrubs!!”

Helpful Report

Dear Rosemary, Many thanks for taking the time to write a review of your experiences, we really appreciate it. It was very helpful that you pointed out that the size guides were missing for the scrubs you bought. The size guides have been added today, to help future customers. If you have any other queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent quality sheets delivered ( Hospital sheets).. Thank you.”

Helpful Report

Good afternoon Fay, Thanks so much for leaving us a review! We love to hear when customers are pleased with their order, and really appreciate you taking the time to review us. If you do have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Excellent service and quality slide sheet”

Helpful Report

Thanks for your review! It’s great to hear that you’re happy with your slide sheets. If you do have any queries or further comments, please don’t hesitate to get in touch with our Customer Services team on 01422 372333. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 628 reviews