Interweave Textiles Limited Reviews

Name: Interweave Textiles Limited
Address: Interweave House Old Power WayEllandWest Yorkshire, ,, Interweave House Old Power WayEllandWest Yorkshire, ,, Calderdale
Rating: 4.57

4.6 Rating 628 Reviews

89 %

of reviewers recommend Interweave Textiles Limited

4.6

Based on 628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Interweave Textiles Limited:

Based in the traditional heartland of the textile industry in West Yorkshire, Interweave Textiles is one of the UK’s largest healthcare textile suppliers.

Specialising in supplying healthcare products and patient handling products to hospitals, clinics and nursing homes.

The Interweave team work hard to deliver an unparalleled customer service experience. We go out of our way to ensure customers’ needs are met - anything is possible.

Visit Website

Phone:

1422 372333

Email:

sales@interweavetextiles.com

Location:

Interweave House Old Power WayEllandWest Yorkshire, ,,
Interweave House Old Power WayEllandWest Yorkshire, ,
Calderdale
HX5 9DE

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Interweave Textiles Limited 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift for relative. Lightweight but great thermal quality. Kept informed on delivery date from moment order was raised. Overall, excellent service and would happily use Interweave Textiles again. Highly recommend.”

Helpful Report

Good morning Susan, Thank you for taking the time to leave a review, we appreciate it. We are so glad you hear you are happy with the blanket, we think it is a great gift too! If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I bought a Cellular blanket to gift a this XmasI, I obviously can't comment on the item other than its a nice shade of blue and seems to be excellent quality.The delivery was very prompt indeed and the communication was efficient, pleased with the company.”

Helpful Report

Good morning Cyna, Thank you for taking the time to leave a review, we appreciate it. We are so glad to hear you are happy with the blanket. And that the order arrived on time. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Disappointed! Size to fit 11-13. My husband is size 11 -fit tight!”

Helpful Report

Good afternoon Stephen, Thank you for taking the time to leave a review, we appreciate it. We are sorry to hear the socks did not fit as expected. We recommend sizing up if your feet are swollen or you find socks to be tight generally. There are other sizes larger than this available if you would like to try the socks in a more comfortable size. We apologise for any inconvenience this has caused you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Compared with hospital socks they were heavy, tight, toe access holes too near so toes poking out constantly and I'm sending unworn pair back!”

Helpful Report

Good morning William, Thank you for leaving a review. We are sorry to hear you are not happy with the socks. Compression socks are designed to provide compression, and so they have to be tight to do this. The hole underneath the toe is there so the skin can be checked to ensure it is healthy. This is advertised on our product page. We are sorry for any inconvenience this has caused you. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Very happy thank you”

Helpful Report

Good morning Stephen, Thank you for leaving us a review, we appreciate it. We are glad you are happy with your ordering experience. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Really happy with the service from interweave textiles. Had a small problem with the order as one pair of the double tread socks only had single tread. I was sent a replacement for them straightaway. Great customer service. Thank you”

Helpful Report

Good morning Aditi, Thank you for taking the time to leave a review, we appreciate it! It is great to hear your issue was resolved promptly. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Unable to answer as not received order yet”

Helpful Report

Good morning Theresa, Thank you for taking the time to leave a review. We apologise that your item has not reached you yet. We can see your order has been completed, but we cannot see the delivery status via Royal Mail. If this item has not reached you within 1 week of your order, please contact the customer service team on 01422 372333. They will be able to assist you further. Kind regards, Interweave Customer Services Team

“Very pleased with the service and products, however postage is extortionately expensive and I wonder how it is justified? Especially when we can't rely on Royal Mail just now.”

Helpful Report

Good morning Kathleen, Thank you for taking the time to leave us a review, We appreciate it. We are glad to hear you are satisfied with the products. We understand your frustration regarding delivery, we have recently reduced the cost of our delivery by around 30%. Outside of the strike action, our deliveries are usually made quickly and safely. But we understand the strike action has caused some inconveniences. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“very quick delivery, great product!”

Helpful Report

Good afternoon Nil, Thank you for leaving a review, we appreciate it! We are pleased to hear you are happy with the product and delivery. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Great service, well informed and quick delivery”

Helpful Report

Good morning David, Thank you for taking the time to leave us a review, we appreciate it. It is great to hear you had a positive experience with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I can’t review yet as. Still haven’t received the item!”

Helpful Report

Good morning Tanya, We are really sorry to hear this. Due to the strikes many are experiencing longer wait times for deliveries. We hope you have received the item in this time. If you still do not have the item, please contact customer services on 01422 372333 and they will help you with this issue. Unfortunately we cannot see if this has been delivered by now. Kind regards, Interweave Customer Services Team

“Good range of products, delivered promptly”

Helpful Report

Good morning Gillian, Thanks for leaving a review! We are pleased to hear you had a good experience ordering with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“socks are wonderful - but do they have to be grey?”

Helpful Report

Good morning Anne, Thanks for taking the time to leave us a review. We appreciate it. The non slip socks are colour coded per size for use in hospitals. This helps the medical professionals quickly choose the correct size for the patient. Therefore unfortunately we cannot change the colour of these. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Good despite postal strike”

Helpful Report

Good morning Gerry, Thanks for leaving us a review. We are glad to hear your products arrived despite the strikes. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Poor quality for "Hospital supply company" pillow not filled into the corners.”

Helpful Report

Good morning James, Thank you for taking the time to leave a review. We are sorry to hear you are having trouble with the pillow. If you are concerned the product is not suitable, please contact our customer service team at 01422 372333. Kind regards, Interweave Customer Services Team

“Sheets were a good size single. They are soft and have the right amount of stretchiness. The delivery was delayed by courier. I contacted InterweVe by email and had immediate reply to say they would send out replacement sheets if the delay was more than 48 hours.”

Helpful Report

Good morning Maureen, Thanks for leaving us a review. We are glad to hear you are happy with the sheets! And pleased to hear the order arrived safely. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Easy user friendly website. Excellent speedy delivery. Well done.”

Helpful Report

Good morning Tom, Thank you for taking the time to leave a review. We appreciate it! It is great to hear you are happy with the whole order process. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“I have unfortunately had to return this order as my husband has discovered he no longer needs these socks.”

Helpful Report

Good morning Anne, Thank you for leaving us a review. We appreciate your time. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Good service and suitable product.”

Helpful Report

Good morning June, Thanks for leaving a review! We appreciate it. We are glad you hear you had an easy ordering process with us. If you have any queries or comments, please don’t hesitate to get in touch with our customer services team on 01422 372333. Kind regards, Interweave Customer Services Team

“Not received.”

Helpful Report

Good afternoon Hilda, We are really sorry to hear this. We can see the item has been shipped, so we hope you have received the item since heaving the review. However, if you still have not received this item, please contact our customer services team 01422 372333 and they will aim to resolve your issue as soon as possible. Kind regards, Interweave Customer Services Team

Interweave Textiles Limited is rated 4.6 based on 628 reviews