Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,336 Reviews

98 %

of reviewers recommend Internet Ink

4.8

Based on 17,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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“Internet ink offer good value and quick delivery and get it right first time.I recommend this supplier. Alan.”

Helpful Report

Posted 6 years ago

“Cartridges leaked. Quality poor. Soon ran out. Will not buy again”

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Posted 6 years ago

Dear Mr Wood-Robinson, Thank you for taking the time to leave your review and notify us of your experience, please accept my sincerest apologies for the issues that you have experienced with regards to our compatible HP 364 ink cartridges. At Internet-Ink, we take great pride in ensuring our customer’s satisfaction and the cartridges that you had purchased are very reliable, high quality cartridges therefore it is very disappointing to hear you did not receive satisfactory print results, also the cartridges leaked and did not last as long as expected. Having looked in to this further for you I can confirm these particular cartridges are simply a plastic tank that holds the ink. They have no affect with regards to the printing quality which is determined by the print head situated inside your printer. We suspect that the cartridges were not printing correctly either due to not being vented properly or one or more nozzles inside the printhead (the carriage where the cartridges sit) was clogged with dry ink residue restricting the ink flow. Ensuring that the breathing holes are fully exposed and running a couple of deep cleaning cycles leaving 5-6 hours in between each cycle should have rectified the issue and restored the print quality to the expected standard. Also, if the nozzle caps had been removed prior to exposing the breathing holes, this would have caused for the cartridges to leak because of the pressure inside, as unlike HP cartridges our compatible inks are all filled to extra capacity, therefore it is very important to open them correctly. With the above being said, I would still really like to rectify your previous experience therefore please could I ask if you still have the cartridges that did not function correctly? Please could you also confirm how many copies approximately have been printed with the cartridges in question and provide a copy of the print quality diagnostic report produced with our compatible cartridges installed, and enclose a few copies of your prints so that we can look into this further for you. Please send us an email to support@internet-ink.co.uk quoting your order number 4817207 or contact us on 0871 288 4549 to discuss this further. As soon as the above information has been received, we will hopefully be able to assist you further and resolve the issues that you had experienced. Thank you. Kind Regards, Joana S. on behalf of Internet-Ink team

Posted 6 years ago

“I have used Internet-ink for some time now and they are a first class company that offers quality products at competitive prices. They are also very helpful and willing to give advice where needed.”

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Posted 6 years ago

“Great, order came quickly & printer ink is excellent”

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Posted 6 years ago

“I am very satisfied with my dealings with this company. The compatible ink cartridges are good and the service they provide is fast & efficient. I enjoy having a 105 discount as a regular purchaser.”

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Posted 6 years ago

“GOOD QUALITY, EXCELLENT SERVICE - HIGHLY RECOMMEND ! J R Scott”

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Posted 6 years ago

“Good products, price and service”

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Posted 6 years ago

“easy to find mt need. good value and fast service.”

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Posted 6 years ago

“Usual good service; inks arrived promptly and safely. Although my printer does not like these inks they do work.”

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Posted 6 years ago

“I am very pleased with the Service from Internet Inks and for the money the inks themselves are acceptable for their main use which is printing documents on my Canon Printer, however when it comes to Photo printing the inks are completely useless, producing just a smeary mess, so I have stopped trying. Luckily I very rarely print photos but if I ever need to I will invest in the correct Canon cartridges.”

Helpful Report

Posted 6 years ago

Dear Mr Horne, Thank you for taking time to review our products. It's reassuring to hear that you are happy with our prices and the service provided as we work very hard to keep our prices as low as possible and customer service always comes first here at Internet-ink. With that said, it is very disappointing to hear your you are unable to use the cartridges purchased from us for printing photographs as you get ink smears on your prints. I believe that the issue described could have been caused by the paper that hadn't been inserted correctly in the paper tray (in most printers paper should be inserted with the print side facing down), or the correct paper type hadn't been selected on the print settings screen for the loaded paper, not allowing the printer to adjust accordingly for printing on photographic paper. Finally, I would also recommend to set a longer ink drying time when printing photos, this allows printed surface to dry preventing smudges and scratches. I hope that I have been able to provide you with all the information that you require to be able to start printing photos using our compatible Canon cartridges, however, please do not hesitate to contact us again either by email support@internet-ink.co.uk or telephone 0871 288 4549 should you wish to discuss this further. Thank you. Kind Regards, Joana on behalf of Internet-Ink Team

Posted 6 years ago

“Saves my company £100’s per year Very reliable with distribution product’s second to none Very professional outfit”

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Posted 6 years ago

“1st Class as always. Good prices and rapid delivery times all the time.”

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Posted 6 years ago

“Ink arrived promptly and well packaged.Very good value and an excellent transaction.Thankyou to all concerned.”

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Posted 6 years ago

“No problem - good service. An alternate supplier to my present one with whom I am currently satisfied.”

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Posted 6 years ago

“The ink cartridges are fine. The free black inks included are generous. The only trouble is we end up with a surplus of blacks! Would it be possible to offer a couple of extra colours instead? Will continue to use this firm. Certainly don't intend to pay for vastly overpriced Epson genuine inks.”

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Posted 6 years ago

“I am more than happy with the service I received and will continue to use Internet Ink.”

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Posted 6 years ago

“I looked on their site and was easily to pick my ink and it was delivered quickly.”

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Posted 6 years ago

“I am not a Big customer, in fact sometimes I think that internet ink probably may not even bother, but no, the order always arrives in good time and always correct. I have been purchasing their ink now for some years and have always been well satisfied with the service and products”

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Posted 6 years ago

“Albeit I do not print as much as I used to, however when I require a top up of ink for my printers I know that I can depend on a prompt service at fair prices from Internet Ink. .”

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Posted 6 years ago

“I have been purchasing compatible ink from you for some time,always completely satisfied.”

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Posted 6 years ago

Internet Ink is rated 4.8 based on 17,336 reviews