Interflora.ie Reviews

Name: Interflora.ie
Rating: 4.54

4.5 Rating 1,645 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Size of bouquet disappointing compared with other florist purchases. No scent off flowers in bouquet.”

Helpful Report

Posted 3 years ago

“Ordered Bouquet for my Sister for her Birthday. The florist Said that they Attempted Delivery but no one was at home. Said they left a Card in the Letterbox. However Sister and her entire Family was at home all day and no one came to the door and No Card was left in Her Letterbox. No Phone call was made despite giving mobile no when booking for such as instance. Instead they sent me an E-mail later that day - 15-45pm - . the result being that I had to contact my Sister to inform her of the " Suprise Bouquet of Flowers" and needed her to contact Interflora to rearrange for either Delivery or Collection. They were delivered the following late afternoon and to be honest the Flowers were beautiful and worth the Money, But a simple Phone Call on the First Day would have meant they WOULD have arrived on her Birthday.”

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Posted 3 years ago

“Flowers and card were delivered butno chocolates. I never received any correspondence from Interflora on this but it came up when my friend thanked me for the flowers. I did email interflora and received a quick response. The flowers were very nice.”

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Posted 3 years ago

“Confusing service. received an email the day before delivery informing me that they couldn't deliver on the required day and didn't give any indication when delivery would happen. emailed to get a response, heard nothing back, and then the flowers showed up on the day!!”

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Posted 3 years ago

“Couldn’t find address wasn’t delivered to recipient directly and that wasn’t checked.”

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Posted 3 years ago

“Delivered on wrong day and then not delivered to location which was on order”

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Posted 3 years ago

“Generally good service and good flowers as usual but not appropriate to charge a fee for delivery on a certain day and then not deliver the flowers on that day. That fee should probably be scrapped, at least for the foreseeable future, given the uncertainty and unpredictability of everything at the moment.”

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Posted 4 years ago

“For the last few deliveries, I’ve asked for a text confirmation of delivery but have never received it. It’s Mother’s Day tomorrow also and I can order flowers for delivery tomorrow.”

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Posted 4 years ago

“Flowers were of good quality but not as displayed in pic that I was shown at time of purchase on website so overall disappointed.”

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Posted 4 years ago

“Flowers looked a bit old when we got them”

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Posted 4 years ago

“Failed to contact me in time for the courier to deliver on my specified day. Initial call centre experience was less than satisfactory. Disappointed, to be honest.”

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Posted 4 years ago

“Disappointed That the delivery was a day late”

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Posted 4 years ago

“Lovely flowers were delivered and on time.”

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Posted 4 years ago

“Regarding order IN299438797: the card requested was Get Well Soon. However the card received was for a new baby albeit written with the correct get well greeting. A balloon with new baby congratulations was also sent. The recipient was a woman in her early eighties. While this was somewhat amusing, it could have been quite distressing if sent someone who had recently lost a child. Please inform the florist of this unfortunate accident. Regards Mrs Bridget Keohane”

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Posted 4 years ago

“I was unable to track flowers status online as my booking number was not recognised, therefore I had to phone the number provided on many occasions to track the progress of my order, however the people I spoke to were helpful and courteous. Also the bouquet delivered was really lovely so not all negative.”

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Posted 4 years ago

“Flowers where not like the photo”

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Posted 4 years ago

“Messed up order but were very good about rectifying it”

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Posted 4 years ago

“Delivery was on time which was excellent. Arrangement did not seem as lovely as it did on screen.”

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Posted 4 years ago

“Flowers arrived ok but outside the delivery window (up to 11am) that I had expressed as desirable...arrival was around 5pm ...other than that contents were well packed and as described on the website, so no complaints there”

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Posted 4 years ago

“Delivery was made at the last possible time”

Helpful Report

Posted 4 years ago

Interflora.ie is rated 4.5 based on 1,645 reviews