Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.55

4.6 Rating 1,756 Reviews

88 %

of reviewers recommend Insulation4less

4.6

Based on 1,756 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

Write Your review

Tell us how Insulation4less made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was supplied as advertised and at a good price. It was delivered in good time as well.”

Helpful Report

Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Very happy with the price of these insulation products but not impressed by Insulation4Less's inability to communicate their delivery schedule. This is my second order: on both occasions they told us which day they would deliver but failed to provide a time of day - or even to send a text when they were close by.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We cannot give ETA's in advance, however, should you wish to know a more accurate time window on the day of delivery you may contact us and we can check this with the transport department.

Posted 1 year ago

“A quality product, great price, delivered fast.”

Helpful Report

Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Cheapest price and arrived on time in perfect condition”

Helpful Report

Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Quick response to delivery time change. Delivery driver Mike was absolutely amazing- went above and beyond. Product packaged well.”

Helpful Report

Posted 1 year ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“The moisture plasterboard was delivered damaged, placed on bottom of delivery so moisture membrane scraped and compromised. Replacement order was sent but this was also damaged, cracked down the middle. Which must have been obvious when loaded. Still awaiting another delivery replacement. I do not always get notifications of delivery so have to juggle being in to receive. Shame as good value price wise (5 stars) but have to give one star for poor state of delivery. Other plasterboard was also damaged on edges during loading on delivery vehicle. I don’t d not report on receipt and I4less will not replace.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We are genuinely sorry that you received a damaged moisture panel and that the replacement was also damaged, this is not a common occurrence and we appreciate the inconvenience this has caused. After the replacement was delivered you advised us you wished to have the board refunded, you then emailed us two days ago to advise you would prefer the board be replaced. We have now organised this replacement for you. Regarding the other plasterboard, you did not advise us of any issue with these boards at the time until over a week after delivery. We have sent you a number of photographs taken by the driver showing the boards delivered to your address with no apparent damage and a POD signed by you that noted the damaged moisture board only. As stated in our terms of delivery, all irregularities and damages must be noted on delivery paperwork immediately on arrival or, via email to deliveries@insulation4less.co.uk within 24 hours. We hope this clarifies the matter for you.

Posted 1 year ago

“100% satisfied”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Excellent options available, made sure delivery was smooth and helped unload everything. Then the boards did the job. Superb all round. will use again”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Easy to deal with, helpful, friendly and fast”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Great product, delivered promptly and with care”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Super easy. Accelerated delivery on request. Very good.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Prompt delivery, quality great, as expected, many thanks.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Excellent service from this firm. Product arrived on time and when promised and placed in my required position . Delivery driver was helpful pleasant and courteous. Very positive experience and would definitely use insulation4less again and recommend them.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Worst company ever, you order online, you have to put the details of your delivery but it never makes it to the drivers, we had 3 deliveries in total, because they made mistakes twice. All 3 deliveries were initially sent to a town 30min away. We specified a smaller delivery truck for our site, a 27ton came first, had to send back. Then panels arrived damaged and were in the middle of the pile, no way they didn't know this when putting order together. Also order was short. Overall terrible experience.”

Helpful Report

Posted 1 year ago

Thank you for review and feedback. We are sorry that there have been issues with your delivery, we can advise that all the information regarding access issues that you gave us was passed to our supplier who send their apologies for the error in sending the wrong vehicle in the first instance. By way of apology on this, we provided a partial discount. In regards to the damaged panel that you received, you informed us of this on the 3rd of April of this and our supplier delivered a new panel the following day, 4th of April.

Posted 1 year ago

“Very competitively priced, infact way cheaper than local building shop. Easy to make the purchase online, sent the insulation boards well packaged , the driver was kind enough to drop where I wanted to. All in all good company.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Good seller”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 1 year ago

“Very good value but Having had delivery issues with another supplier, I spoke with Ins4less on phone before order then I noted need for small lorry on order then I sent email with precise instructions to avoid low bridges then I followed up with call an was assured instructions had been passed to depot. Delivery rang in the morning: no delivery instructions had been given to them and it was on v.big lorry! Luckily I was able to send info them direct and all was delivered OK. YOU GUYS NEED TO COMMUNICATE!”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We have looked into this and can see that all the information provided by you in regards to delivery was sent to the depot, in writing, by our Customer Service team, we have asked the depot to look into why this was not relayed correctly to the transport team. Our apologies for any inconvenience caused.

Posted 1 year ago

“Bought the sheep's wool for insulation in my caddy van which I am now in the process of converting .The wool seems to be perfect for what I want .thank you.Good service very pleased”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders. Best of luck with your van conversion!

Posted 1 year ago

“Good insulation but courier crushed one panel by using ratchet straps and no edge protection.”

Helpful Report

Posted 1 year ago

Thank you for your review and feedback. We are sorry to hear one of the boards had some damage. Your order was delivered on 14th March but have not received any correspondence to date in regards to this from you. Any damages or discrepancies should be reported to us within 24 to 48 hours of delivery. Our Customer Service manager has now been in touch directly.

Posted 1 year ago

Insulation4less is rated 4.6 based on 1,756 reviews