Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“Good product and good firm”

Helpful Report

Posted 2 years ago

“Despite having order a few times from this company, they have canceled one of our orders £188 order, as we are short, they have cancelled it because it's under £200! making the rest of the sound proof a waste of money”

Helpful Report

Posted 2 years ago

Hi Robyn, Thank you for your review and we are sorry we could not fulfil your order on this occasion. As advised in our delivery terms on our website, there are occasionally orders under £200 that we cannot fulfil due to logistics.

Posted 2 years ago

“Excellent service, the delivery guy was more than helpful, great price”

Helpful Report

Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“A company worth avoiding! The day before my order was due for delivery, received a text message, email, and phone call all within a minute of one another; the caller claimed they couldn't get the Celotex insulation I ordered, but they could substitute another of similar performance - I had to make a decision urgently otherwise it wouldn't go out on time. I didn't order Celotex, but I had ordered Mannok. I specifically asked about the fire performance of E, to which the caller confirmed it was the same. I refused to give an immediate answer, and insisted on reading the data sheet of the substitute product first (which they had sent in the email). Within less than a minute, I noted the fire class was worse than what I ordered, so I tried to call back. There are no direct dial numbers for people, so I spoke to a generic person who spoke privately to the previous caller - and then reported she had already spoken to me. I had to insist on either speaking directly or they could cancel the order. Five minutes later I had a call back from the original caller, and received a slightly patronising and entirely unconvincing story about how they are sort of the same and one is hard to get further north. Needless to say, order cancelled.”

Helpful Report

Posted 2 years ago

Hi Derek, we are sorry to hear about the issues you have encountered with your order. Unfortunately, as advised by our sales representative, occasionally some brands are not available in certain areas and we offer alternatives that are identical or almost identical. We send the datasheets so you can make an informed choice as to if you wish to proceed with the swap or not. In this case, as you mention, the rating was not what you required and therefore you cancelled the order. Please be aware that any material we recommend as an alternative will achieve the same Uvalue as what was originally ordered.

Posted 2 years ago

“Really accommodating and professional service. Can’t comment on the feel of the insulation until winter.”

Helpful Report

Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Great quality, prices and sevice.”

Helpful Report

Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Very helpful, fast and problem with delivery”

Helpful Report

Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“really happy with the service and delivery on both my orders”

Helpful Report

Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Didn’t arrive in delivery”

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Posted 2 years ago

Hi Paul, We are sorry to hear that the foil tape did not arrive with your order, however, as you had not informed us of this at the time we were not aware. We have now contacted you directly in regards to this and await your response.

Posted 2 years ago

“Easy to place an order and quick delivery. A good all round service.”

Helpful Report

Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Very happy with purchase. Good price and arrived on time. Would recommend.”

Helpful Report

Posted 2 years ago

“I used Insulation4less and got a good deal on 18 sheets of 50mm PIR insulation. Good price and delivered when I wanted. Would use again”

Helpful Report

Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Generally very pleased with this company, PIR boards are good quality and definitely the cheapest and way cheaper than my local builders merchants which makes no sense to me. This is my 3rd purchase from them. My 2 gripes were a) the website wouldn't accept my purchase order on 6 seperate occasions so I rang them and was told I couldn't order over the phone either, fortunately I was subsequently able to order fine later in the day and b) this time was I was told by email they would be arriving between Mon and Wed the following week and they actually turned up on my doorstep the Friday before when fortunately I was in to accept them, they need to be better at that. Overall,price wins & I'd buy from again and recommend them”

Helpful Report

Posted 2 years ago

“Excellent & great delivery”

Helpful Report

Posted 2 years ago

“Good service, decent costs, and better than expected quality.”

Helpful Report

Posted 2 years ago

“Once again excelent service and products. My go to company for insulated plasterboard. fast delivery and good prices.”

Helpful Report

Posted 2 years ago

“Good product,shame about delivery charges as I need 6 more but not going to pay so much for delivery”

Helpful Report

Posted 2 years ago

“You totally ripped me off with the screws charging me nearly £10 to deliver them. Why didn’t you let me know? You were gonna charge me? Disgusting service I’ll never use you again.”

Helpful Report

Posted 2 years ago

Thank you for your review and feedback. We are sorry to hear you are unhappy with the delivery charge, however, we advise on both our product page and checkout area regarding any delivery costs for each product and we consider this to made clear to our customers before an order is finalised.

Posted 2 years ago

“Just great”

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Posted 2 years ago

“Placed orderd july 29th still haven't had a confirmed delivery date spoke to an agent who said there's no knowledge of my order, spoke on the phone to be told ill get back to, can't comment on the product as I haven't even received a delivery date even.”

Helpful Report

Posted 2 years ago

Insulation4less is rated 4.5 based on 1,813 reviews