Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,799 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Celotex and they sent me some other branded product. Customer service for delivery was good which is why its 3* and not 1* for sending an inferior product.”

Helpful Report

Posted 5 years ago

“Goods arrived on time but with damage. I did email to say that I'd have to replace a couple of sheets and someone got back to me to say they'd look into it. I have not heard anything since.”

Helpful Report

Posted 5 years ago

“The product and ordering online was fine,was impressed with the tracking so I could keep an eye on what time it was being delivered.As I was not at address I was able to track and get there a few minutes before delivery,shame when the driver opened truck up it was not on the vehicle,he rang the dispatch office. He was told to clear it off his hand held device for delivery details,I was expecting a call just to apologize and a re-delivery date.Never got one untill the next day off another driver to say he was outside the address to deliver goods.Driver was very good and helpfull, I was just a little annoyed that there was no contact before hand to arrange time/day ect.I was satisfied with the goods though so not all bad and i would use again.”

Helpful Report

Posted 5 years ago

“Very efficient and the delivery driver helpful.”

Helpful Report

Posted 5 years ago

"We really love to hear back from you about our service and product. We're happy to know that you found our work efficient and the delivery driver helpful. Your satisfaction is our top priority and we appreciate your business. Thanking You!!"

Posted 4 years ago

“the goods were fine and there was clear communication from the central office however the driver made absolutely no attempt to maintain distance and insisted I sign for the delivery, (using his pen). I am in a vulnerable group and am shielding, I told him to maintain two metres distance but he ignored me. He needs raining”

Helpful Report

Posted 5 years ago

“Great service prompt delivery what more could you ask for”

Helpful Report

Posted 5 years ago

"Thank you for writing a review, We're glad to have been able to deliver the insulation you needed in a timely manner and will do the same in the future. Thanking you again!"

Posted 4 years ago

“Great service prompt delivery what more could you ask for”

Helpful Report

Posted 5 years ago

"Thank you for writting a review, We're glad to have been able to deliver the insulation you needed in a timely manner and will do the same in future. Thanking you again!"

Posted 4 years ago

“though service and delivery was efficient and at a good price, the boards were all slightly damaged,and as they are going to visible this was not good, I also enquired about painting them with emulsion I was told they could not be painted, if they are first treated with an acid etching fluid they will take an emulsion paint,this may be of use if you get the same question. roger gardiner.”

Helpful Report

Posted 5 years ago

“Very good service and good quality”

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Posted 5 years ago

We are so grateful for your kind feedback, Nadine! We're glad to hear that you were happy with both our service and the quality of insulation we provided. We hope you'll recommend us to your friends and family in the future.

Posted 4 years ago

“All Knauf products what we have tried were the highest of quality. Also a customer service of insulation 4less was second to none; I need to mention Stephen who has made communication easy and promt. Thank you very much!”

Helpful Report

Posted 5 years ago

Dear Sanita, Your feedback is very much appreciated! Our products are of extreme high quality and we're so happy to hear that you've had a positive experience with our products and with our customer service.

Posted 4 years ago

“Top service, quick and pleasant delivery/driver. Items were spot on!”

Helpful Report

Posted 5 years ago

"Thank you for choosing Insulation4less, Martin. We're glad to hear that you were happy with our products and service. Your satisfaction is our top priority! If you ever need insulation supplies in the future, please don't hesitate to contact us. We would be happy to help!"

Posted 4 years ago

“Excellent Service and very competitive price dealt with a lady called Shirley ever so helpful Highly recommend”

Helpful Report

Posted 5 years ago

"Hey Michael, Thank you for taking the time to write a review of our services. We're glad to hear that you had a positive experience working with Shirley and that you found our prices to be competitive. We appreciate your recommendation and hope that you'll keep us in mind for future insulation needs."

Posted 4 years ago

“Service was excellent and great product delivered on time. I will certainly use this company again”

Helpful Report

Posted 5 years ago

"Hi, Nick We are happy about your kind words and five-star review of our service! We're glad to hear that you were pleased with the product we delivered and that we were able to meet your expectations. We hope to have the opportunity to work with you again in the future. Thanks again,"

Posted 4 years ago

“Brilliant service, would definitely recommend”

Helpful Report

Posted 5 years ago

Thank you for your valuable feedback, Richard! We're so glad to hear that you had a great experience with our company and would recommend us to others. It's feedback like this that helps us continue striving to provide the best possible service. Thanks again for choosing Insulation4less!

Posted 4 years ago

“Can't fault this company. 1st class service and trackable delivery with eta so didnt need to hang about all day. Would definitely recommend and use again. Prices competitive too.”

Helpful Report

Posted 5 years ago

"We're so glad to hear that you had a positive experience with our company. Our team strives to provide the best possible customer service and we're happy to know that we met your expectations. We appreciate your recommendation and look forward to serving you again in the future. Thanking you again!!"

Posted 4 years ago

“Spot on good price rapid delivery no damage and great communication. Would use again and recommend to anyone.”

Helpful Report

Posted 5 years ago

"Hey Christopher, Thank you for choosing us!! We're glad to hear that you had a pleasant experience with us and would happily recommend our services to others. If there is anything that we can help you with, please do not hesitate to let us know. "

Posted 4 years ago

“Great price, great customer service, great product.”

Helpful Report

Posted 5 years ago

"Hello Tim, We're glad to have you as a customer and that you're happy with both our product and our service. Please let us know, If there's anything we can do to make your experience even better. We value your satisfaction and feedback highly!"

Posted 4 years ago

“All arrived and with a smile! Great service and friendly driver also helped us carry into store area. No complaints here and works as it should.”

Helpful Report

Posted 5 years ago

Hi Duncan, We're so happy to hear that you had a great experience with our service and that the insulation works as it should. Our team works hard to deliver quality and on-time services to keep our customers satisfied.

Posted 4 years ago

“I was very disappointed with this service. Insulation once ordered and paid for on line through insulation4less was provided by a 'very local' company to me, but because was ordered through Insulation4less I ended up paying an expensive delivery cost twice, which could have been avoided if I had purchased it direct from this local supplier. This then cancelled the on-line saving. Beware, shop around locally.”

Helpful Report

Posted 5 years ago

Hi Paul, Your review is slightly miss-leading, which is very unfair. You placed your order on the 29th August and requested a 7th September delivery date. On the 2nd September you got notification that your order was being delivered on the 7th September as requested by you. Also on the 30th September on the email where you requested for the 7th September delivery date you also requested that we add an additional 4 sheets of insulation for your neighbour. We in-turn sent you out a request for payment for the additional 4 sheets of insulation with no additional delivery charge at this time. You failed to make payment for the 4 additional sheets of insulation until the 7th September which was too late to add them now to your order as it had dispatched for delivery that day. As you now needed a second delivery for the 4 sheets of insulation we had to charge you for the delivery. Looking at the time line in which the payment request went out to you for the 4 sheets of insulation to when you actually made payment for them was 4 days. The request for payment went out to you by email on the 3rd September and you did not make payment until the day of delivery on the 7th September. There would have been no way we could have added these 4 sheets to the delivery at such short notice and typically our trucks are loaded the night before for an early am dispatch. If you had of made payment in time (and not taken 4 days to do so) we would have been able to add your 4 sheets of insulation to the same delivery at no extra cost, which is what we had planned to do. We done everything we could on our end to ensure you got the additional sheets of insulation on your first delivery and it was you that failed to fulfil your side of the agreement which was to make payment on time. Then you leave a bad review about Insulation4less!!!!!!! Regards Insulation4less

Posted 5 years ago

“Straightforward website made ordering easy, prices are very competitive. Delivery was efficient, the delivery driver was skilled and helpful. If only all orders and deliveries ran this smoothly.”

Helpful Report

Posted 5 years ago

"Hey Nick, Thank You for shopping with us. We're glad to hear that you found our website easy to navigate and our prices competitive. We appreciate your positive review of our delivery driver and we are thrilled to hear that he was helpful and efficient. Thank you and we hope to see you again in the future."

Posted 4 years ago

Insulation4less is rated 4.5 based on 1,799 reviews