INSPYER LIGHTING Reviews

4.8 Rating 581 Reviews
95 %
of reviewers recommend INSPYER LIGHTING
4.8
Based on 581 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read INSPYER LIGHTING Reviews
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Phone:

01992252900

Email:

info@inspyerlighting.co.uk

Location:

6 The Oakleys,
High Wych Road,
High Wych
Herefordshire
CM21 0DU

Absolutely amazing company to deal with. Great prices. Thanks also to Carol & Lois merry Christmas 🎅 xx
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Posted 2 years ago
incredible service! very smooth from ordering to delivery. we will use Inspyer again.
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Posted 2 years ago
Found some Foscarini pendants here at a really good price, and when one arrived with minor damage they went out of their way to get this rectified. Good company, excellent service.
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Posted 2 years ago
Great choice of lighting, good prices and delivery is also good. Items are always well packaged.
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Posted 2 years ago
I was very pleased with the quality of service regarding my recent purchase. Pleasant helpful staff. Well done!
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Posted 2 years ago
Very good communication not just for selling but also post sale by giving delivery updates. Prices are competitive.
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Posted 2 years ago
Great selection, decent discounts
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Posted 2 years ago
Some great products for great prices.
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Posted 2 years ago
Really glad you like our store and we hope you enjoy your purchase!
Posted 2 years ago
Exactly as described, fast service and good communications. Very happy with my experience and purchase.
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Posted 2 years ago
Really glad you like our store and we hope you enjoy your purchase!
Posted 2 years ago
I am still waiting for the base to arrive, 4 months later.
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Posted 2 years ago
Dear Christopher, We are so sorry that you have experienced such a long delay waiting for part of your order to arrive. We have investigated your order and can see that the lamp and base arrived with us towards the end of May and we asked if you wanted to ship this for you (so that you'd have a fully functioning desk lamp) ahead of the wall bracket that wasn't due back in stock until the end of July (we also offered a full refund), and you asked us to ship the lamp and base and you would wait for the wall bracket. Sadly the shipment of wall brackets from Anglepoise was further delayed and only arrived in with us last week. As soon as this had been checked and processed we shipped it out to you and you should now be in possession of all parts of the lamp. We can only apologise for the extensive delays to completing your order, unfortunately Anglepoise have suffered horrendous delays due to global supply chain issues compounded by Brexit and Covid. We recognise, however, that our communication could have been better regarding the most recent delay and would be happy to offer you a £20 gift voucher to spend in our store as a gesture of goodwill. Please email info@inspyerlighting.co.uk if you wish to access the voucher. Our apologies once again and we hope that this does not affect your enjoyment of the lamp. Best, The Inspyer Team
Posted 2 years ago
Very good service, perfect comunication and very well quality lamps.
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Posted 2 years ago
Really glad your happy with our service and we hope you enjoy your purchase!
Posted 2 years ago
Anglepoise light was priced at a competitive rate. There were several long delays in delivery of the item, possibly down to Brexit and/or COVID, otherwise 5 stars.
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Posted 2 years ago
Dear Christopher, We are really sorry you had such a long delay in receiving your light, Anglepoise had terrible problems with their global supply chain over the last 18 months (as have most lighting manufacturers) all exasperated by Brexit and Covid. We're glad you have now received it though, and we do hope that the delay hasn't affected your enjoyment of the lamp (we love the Anglepoise Paul Smith lamps btw)! Best, The Inspyer Team
Posted 2 years ago
We placed an awkward order which Inspyer advised would take a long time to sort. They sorted it, but most importantly, kept us up to date as it progressed. Can't fault that.
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Posted 2 years ago
Really glad your happy with our service and we hope you enjoy your purchase!
Posted 2 years ago
Fantastic customer care from the team at Inspyer. They made sure to keep me updated about my shipping progress, even with COVID delays causing havoc to shipments. Once notified about a faulty screw, they immediately helped me source a spare part form the maker and kept checking in to make sure I had received the replacement. I felt safe to be ordering from the other side of the world. Thank you!
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Posted 2 years ago
Really glad your happy with our service and we hope you enjoy your purchase!
Posted 2 years ago
Ordered some light pendants and bulbs came quick and came very well packed! Really happy with service.
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Posted 2 years ago
Really glad your happy with our service and we hope you enjoy your purchase!
Posted 2 years ago
I purchased a Paul Smith edition Anglepoise lamp and the lamp was exactly as advertised, a good price and arrived when scheduled. I would use Inspyer Lighting again on that basis
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Posted 2 years ago
Really glad your happy with our service and we hope you enjoy your purchase!
Posted 2 years ago
Product was competitively priced, arrived as described and in a timely manner. No complaints at all.
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Posted 2 years ago
Really glad your happy with our service and we hope you enjoy your purchase!
Posted 2 years ago
Excellent company to deal with. No complaints at all.
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Posted 2 years ago
Really glad your happy with our service and we hope you enjoy your purchase!
Posted 2 years ago
Customer services were very helpful when I wanted to change the colour. They made the return very easy and I am absolutely thrilled with my Tom Dixon Melts!
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Posted 2 years ago
Dear Liz, We're really glad your happy with our service and we hope you enjoy your Tom Dixon lights (we love the Melt range btw!)! Thanks, The Inspyer Team
Posted 2 years ago
Lovely product and excellent price and service from Inspyer lighting
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Posted 2 years ago
INSPYER LIGHTING is rated 4.8 based on 581 reviews