Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,089 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an Oxford water seal overjacket and over trousers for next day delivery. Email told me they were in stock and being delivered next day. I had an email informing me that they will be delivered today Thursday 9th February and that I will get a text message informing me of imminent arrival. Nothing after waiting in all day. I had to email the courier on the night to tell him to deliver to the nearest post offic as I was out on a motorcycle rally for the weekend. When I collected them I found two jackets of different sizes instead of a jacket and trousers. I was informed over the phone that if I return them and email proof of mailing, they will then send me the correct trousers. Now Friday 17th February and still no trousers. Never Ever Again will I use this company!!!”

Helpful Report

Posted 3 years ago

Hi Sean, I am sorry about your recent experience with Infinity Motorcycles. I have looked into this, and I can see that this was ordered on the 08/02/2023 and dispatched to you on the 08/02/2023. I can also see that you collected this at the DPD pick-up shop on the 12/02/2023 and notified us about our picking error on the 13/02/2023; for this I apologise. I have asked our logistics team to send this out as soon as possible, as I can see that you dropped off the parcel at the Post Office this afternoon. However, as we do not have a weekend contract with DPD, this will be delivered to you early next week. If you have any questions, please do not hesitate to contact us via email at info@infinitymotorcycles.com or phone us at 0800 130 3377 Thanks, Danielle

Posted 3 years ago

“Good communication and speed of delivery. However, the goods provided were poor. The comms adhesive stickers were not tacky. Reported back but had no response.”

Helpful Report

Posted 3 years ago

Hi Steve, Apologies for your recent experience with Infinity Motorcycles. I shall pass this on to our online team, and we will make improvements to our services. Thanks, Danielle

Posted 3 years ago

“Fantastic service and great products”

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Posted 3 years ago

“Good prices on branded goods 👍🏼”

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Posted 3 years ago

“Great prices, very fast delivery and very helpful staff.”

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Posted 3 years ago

Hi Andy, Thank you for your review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Kelly Wallis was an absolute gem getting me sorted for a helmet. When I collected it at Watford they even offered and made me a cup of coffee. Great experience. Thank you”

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Posted 3 years ago

Hi, Thank you for your amazing review of Infinity Motorcycles, I shall pass this onto Kellu as well as our Watford store. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Great service, very happy with product.”

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Posted 3 years ago

“excellent product price and service would recommend A+++++++”

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Posted 3 years ago

Hi Brian, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Excellent quick service”

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Posted 3 years ago

“great product and fast delivery”

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Posted 3 years ago

Hi Craig, Thank you for your review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Brilliant customer service with great prices”

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Posted 3 years ago

Hi, Thank you for your review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Very fast and professional would definately use again”

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Posted 3 years ago

Hi Dave, Thank you for contacting Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Great service, good price, fast delivery. everything you want from a company”

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Posted 3 years ago

Hi, Thank you for contacting Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Placed an order, order arrived (damaged) called, photos sent via email. Returned item new one sent out express delivery 👍😎”

Helpful Report

Posted 3 years ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Ordered a crash helmet, it was not in stock when due to dispatch, but Stella was very helpful and sent me alternatives with higher cost than the one ordered! picked one and a few days received helmet. Fantastic service from people that understand the biking world, not the same in my local Maidstone bike shop, kids running the shop with no idea! Well done Infinity and be back soon.........Chris”

Helpful Report

Posted 3 years ago

Hi Chris, Thank you for your amazing review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Excellent item and at a great price and delivered very quickly.”

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Posted 3 years ago

Hi, Thank you for your review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“easy process to order , very fast delivery at good prices”

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Posted 3 years ago

Hi, Thank you for your review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Great service, I bought a Cardo intercom from Infinity online and took it to Clapham branch to buy a suitable new helmet and they fitted the intercom for free.”

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Posted 3 years ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Very helpful sorted problem out quickly”

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Posted 3 years ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

“Arrived promptly, just as described”

Helpful Report

Posted 3 years ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 3 years ago

Infinity Motorcycles is rated 4.7 based on 9,089 reviews