Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.75

4.8 Rating 9,331 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 22nd September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shop staff & online staff are brilliant, so helpful and friendly. Helped my son get a correct fitting helmet after the the first one didn’t fit. As he had an odd shaped head and wanted a Particular brand.”

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Posted 5 years ago

“Ordering was easy and delivery was quick. Gloves are waterproof as described. A good product.”

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Posted 5 years ago

“Great service. Went in to buy initial kit and staff where very helpful. Ordered other stuff online and cane very quickly.”

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Posted 5 years ago

“Good quality gloves at a reasonable price. Grandson delighted”

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Posted 5 years ago

“Brilliant customer service, very helpful, straight forward. Helmet that I bought- Great! Thank you”

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Posted 5 years ago

“The parts I ordered were exactly what I wanted. The delivery was quick. Very happy with the service. Thank you. Geoff Donaldson.”

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Posted 5 years ago

“I have been shopping with Infinity for a few years and find them to be a solid and reliable retailer. The product range is good, and the pricing is fair, with the infinity points rewards system being an added benefit. Online delivery is always fast and well packaged. Instore, customer service is friendly and helpful, particularly Hanger Lane where Millie and her colleague have been great. The reason I take off one star is based on issues to do with some persistent issues to do with purchasing - 1) the website keeps on showing items that are out of stock and I have had my order cancelled being told the item was out of stock while it was sold out - sort this out! 2) They offer a price match but sometimes despite meeting allrequirements they do not do it. I had a valid request rejected for a £1.50 difference! 3) there was a mismatch in description of the jeans I purchased. I was correct and most other shops would have accepted it and offered a goodwill item (the thigh pads) or at a discount but no joy here. If they get these things right I hope to return to Infinity again.”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“Brilliant online customer service. Fantastic product at a good price. Partner loves his Garmin Zumo XC thingy more than he loves me now though!”

Infinity Motorcycles 5 star review on 13th January 2021

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Posted 5 years ago

“Goods as described and quick delivery, easy transaction.”

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Posted 5 years ago

“Gift card ordered and arrived promptly. Thank you so much.”

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Posted 5 years ago

“Superfast home delivery and as always top quality and easy to use on line shopping.”

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Posted 5 years ago

“Helpful staff been back in multiple times.”

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Posted 5 years ago

“Friendly helpful. They know their products well. No hassle to exchange.”

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Posted 5 years ago

“Always awesome, great service and competitively priced.”

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Posted 5 years ago

“Pretty good”

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Posted 5 years ago

“Excellant service, helmet arrived earlier than expected just before Christmas”

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Posted 5 years ago

“Great personal service over the phone from Infinity when buying a Schuberth helmet. Item arrived with a small cosmetic panel missing and this was resolved very quickly with good communication from the EBay-sales team. Very impressed with the level of service and happy to recommend Infinity Motorcycles highly.”

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Posted 5 years ago

“Shocking....won’t ever use them ever again and will ensure that I share my experiences on all of the Motorcycle pages I’m a member of”

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Posted 5 years ago

“The service I received was very good. I always received fast and efficient service”

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Posted 5 years ago

Infinity Motorcycles is rated 4.8 based on 9,331 reviews