Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,995 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 11th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent the wrong item. Refunded upon return but not refunded the postage charge. I accept that mistakes can be made but its disappointing to charge the customer for errors made at dispatch. Good lesson learned.”

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Posted 4 years ago

“After coming back to biking after a 15 year break I needed a whole new set of kit…..boots, trousers, jacket, gloves, helmet…..the lot. I spoke to the very helpful staff at Infinity and they sorted all the kit for me and even arranged an additional discount to their already very competitive prices. The sizes that I didn’t need were very easy to return….in all fantastic service, I can thoroughly recommend Infinity……and a big thank you to Ashleigh for sorting everything out and making my return to biking so easy!”

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Posted 4 years ago

“Easy transaction and very prompt dispatch”

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Posted 4 years ago

“Good to deal with. Will use again.”

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Posted 4 years ago

“Fantastic service from the lady I spoke to on the phone to the delivery service great job guys keep it up”

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Posted 4 years ago

“Ordering was straightforward and was delivered next day within allocated time slot”

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Posted 4 years ago

“Very efficient service both with item purchased and delivery”

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Posted 4 years ago

“Received my order quickly and had to exchange sizes and was impressed how quickly i got my replacement.”

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Posted 4 years ago

“What a great company and staff!!! I was in contact with the Watford Branch and spoke to Laura (Manager) who was very helpful. My wife and I subsequently visited the shop in Watford and bought helmets and comms. The staff, Ollie and Andy were so helpful, polite and knowledgeable. They couldn't do enough for us. I also had dealings with Kelly and Holly who work from the online website and they were excellent too. I have to say that this was the best retail experience we have had for many years. Well done Infinity Motorcycles, I will shop exclusively for motorcycle kit from them from now on.”

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Posted 4 years ago

“Brilliant pair of gloves also very good price. Good fitvand compfy too. Would definitely recommend 👌”

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Posted 4 years ago

“As Usual great customer service, always helpful and friendly”

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Posted 4 years ago

“Fast, efficient customer service. The product was as described.”

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Posted 4 years ago

“Recently I have bought a jacket from the online store, unfortunately the size of the jacket was to small and I asked if I could send it back in exchange for a bigger size. The customer support team was really nice and everything got sorted very quickly. Store of choice for me definitely, highly recommend.”

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Posted 4 years ago

“fantastic service”

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Posted 4 years ago

“As Usual great customer service, always helpful and friendly”

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Posted 4 years ago

“Supplied the item I wanted at a competitive price, and delivered promptly.”

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Posted 4 years ago

“I ordered the wrong visor and the woman I spoke to sorted out the problem very quickly.”

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Posted 4 years ago

“Good choice of gear, great prices, speedy delivery; what's not to like? Highly recommended!”

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Posted 4 years ago

“Very good to deal with and quick delivery. What more could you want.”

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Posted 4 years ago

“Always a great experience when I go to the Oxford Infinity store. Great customer service. I always recommend you guys to anyone who needs bike gear.”

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Posted 4 years ago

Infinity Motorcycles is rated 4.7 based on 8,995 reviews