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Infinity Motorcycles Reviews

4.8 Rating 9,675 Reviews
94 %
of reviewers recommend Infinity Motorcycles
Read Infinity Motorcycles Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

Write Your review

“I purchased a Sena 50c headset online & had problems with connecting to my iPhone 16. I took the whole set up to the Belfast store & after an hour we couldn’t get it to connect. They agreed to replace it. The next morning they phoned me & one of the staff had come into work early & got me connected! As I live 80 miles from them they posted my headset out to me!!! Fantastic service & you will always get my customer. I’m in the market for a new helmet, guess where I’m going!!!!”
Helpful Report
Posted 1 month ago
Hi Graham, Thank you for your 5-star review! We are glad to hear that you have had a good experience shopping in our Belfast store. I will pass this on to the Belfast team. Thanks, Hayley
Posted 1 month ago
“Friendly and knowledgeable staff. Showed me great patience as I didn't really know what brands and styles I wanted. Kitted me out with full bike clothing and lid. Prices very reasonable too and the reward scheme is good too.”
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Posted 1 month ago
Hi Mike, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received and our Club Infinity loyalty scheme. Thanks, Hayley
Posted 1 month ago
“Excellent service and staff in the shop together with a well-organised, convenient collection system when ordering from the website makes for a great shopping experience. Great choice of high quality products at competitive prices.”
Helpful Report
Posted 1 month ago
Hi Holger, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received. Thanks, Hayley
Posted 1 month ago
“Excellent service and value”
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Posted 1 month ago
Hi Jason, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley
Posted 1 month ago
“Great item at a great price. Postage was swift and I was kept up to date of my orders progress.”
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Posted 1 month ago
Hi Chris, Thank you for your 5-star review! We are glad to hear that you are happy with the price and swift delivery of your order. Thanks, Hayley
Posted 1 month ago
“Always like buying from infinity, their customer service is amazing, the amount products they have is awesome and speed of delivery is always on the ball. Staff at the Huddersfield branch are great and always really helpful. I cannot praise them enough online or in store.”
Helpful Report
Posted 1 month ago
Hi Steven, Thank you for your 5-star review! We are glad to hear that you have had a good experience shopping in our Huddersfield store. I will pass this on to the Huddersfield team. Thanks, Hayley
Posted 1 month ago
“Mail order is fast and reliable.returns are easy and dealt with swiftly”
Helpful Report
Posted 1 month ago
Hi Derek, Thank you for your 5-star review! We are glad to hear that you have had a good experience shopping with us online. I will pass this on to the Mail Order team. Thanks, Hayley
Posted 1 month ago
“Really good service, easy to use website to find exactly what I wanted and easy to find the specific thing (visor) I wanted to fit my helmet”
Helpful Report
Posted 1 month ago
Hi Cameron, Thank you for your 5-star review! We are glad to hear that you are happy with your new visor and our website. Thanks, Hayley
Posted 1 month ago
“Website easy to use and great prices. Shipping was super quick.”
Helpful Report
Posted 1 month ago
Hi Stephen, Thank you for your 5-star review! We are glad to hear that you are happy with our website and the quick delivery of your order. Thanks, Hayley
Posted 1 month ago
“Having me air vest serviced is spot on with the team. The return of the jacket is as quick as humanly possible. Many thanks”
Helpful Report
Posted 1 month ago
Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received. Thanks, Hayley
Posted 1 month ago
“Excellent service. The adapter was delivered very quickly, it was easy to fit and works very well. It is a quality product.”
Helpful Report
Posted 1 month ago
Hi Rob, Thank you for your 5-star review! We are glad to hear that you are happy with your new adapter and the quick delivery of your order. Thanks, Hayley
Posted 1 month ago
“I needed to buy everything as I’ve bought a new bike. Obviously I needed a new helmet but needed to try some on to check fit etc. I knew I’d be driving past Infinity motorcycles in Camberley in a week’s time, so emailed them to see if they had the helmet I was interested in. They replied straight away saying that helmet was in stock, in every size and colour way so I could try them all on. Once in store I had a really helpful member of staff who advised me on fit and function. And I got Armed Forces discount off the helmet too. Overall 10/10 for online and in store customer service, and very impressed with the amount of choice too. Purchased other items online and was very impressed with super fast delivery.”
Helpful Report
Posted 1 month ago
Hi Kelly, Thank you for your 5-star review! We are glad to hear that you have had a good experience shopping in our Camberley store. I will pass this on to the Camberley team. Thanks, Hayley
Posted 1 month ago
“Staff are always helpful and knowledgeable.”
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Posted 1 month ago
Hi Neil, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received. Thanks, Hayley
Posted 1 month ago
“Have bought from them several times, and always a positive experience. Communication is spot on, delivery is fast, and like all the main stream retailers in this sector, they have extensive stocks at competitive prices.”
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Posted 1 month ago
Hi Gregory, Thank you for your 5-star review! We are glad to hear that you are happy with the price and quick delivery of your orders. Thanks, Hayley
Posted 1 month ago
“My go to retailers! Always great deals and the York store is fabulous for customer service enen greeting by name which is always appreciated. Very helpful and well informed and go the extra mile.”
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Posted 1 month ago
Hi Annette, Thank you for your 5-star review! We are glad to hear that you have had a good experience shopping in our York store. I will pass this on to the York team. Thanks, Hayley
Posted 1 month ago
“Infinity are my go to online motorcycle retailer. If I see something I like I always go and check Infinity for the price and almost 100% of the time they are competitive. Great website, and fast delivery. Brilliant 🤩.”
Infinity Motorcycles 5 star review on 22nd September 2026
Helpful Report
Posted 1 month ago
Hi James, Thank you for your 5-star review! We are glad to hear that you are happy with our website and the fast delivery of your order. Thanks, Hayley
Posted 1 month ago
“Correct item, quick delivery👍”
Helpful Report
Posted 1 month ago
Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the quick delivery of your order. Thanks, Hayley
Posted 1 month ago
“Been too three branches now and I’ve been assisted in all three, they told me which products would best fit my needs and which wouldn’t which is exactly why I went in store”
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Posted 1 month ago
Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you have received in our stores. Thanks, Hayley
Posted 1 month ago
“Nothing but excellent customer service! Sorted me out even though stock was really limited. All I had to do is send them an email, legends”
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Posted 1 month ago
Hi Gbadebowale, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received. Thanks, Hayley
Posted 1 month ago
“Bought a pair of Richa Arctic Goretex gloves. Rang the store first for some advice and they guided me to the pair I needed - thoroughly happy with the purchase and with the help I received. Highly recommended!”
Helpful Report
Posted 1 month ago
Hi Lee, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received. Thanks, Hayley
Posted 1 month ago
Infinity Motorcycles is rated 4.8 based on 9,675 reviews